Before partying:
Be careful not to take any valuables with you and/or leave them in your car, and watch out for pickpockets. Follow the instructions of our security staff at all times. In the event of an unusual situation, send a text message to those at home to let them know that you are okay.

Sexual harassment:
Sexual violence or sexual harassment will not be tolerated in any way at Soenda. If you are harassed or feel threatened, please report this to the organisation. You can do this to any security or first aid staff member. They will assist you and contact a manager within the organisation who can help you further. All security staff have undergone training and know how to respond. Female security staff are also present. First aid experts are on hand to assist you. You can also report incidents online. Please email info@elevation-events.com (this is not monitored permanently). In the event of inappropriate behaviour, you can of course also report it to the police. The organisation can assist you with this if you wish. All reports will, of course, be treated confidentially. More general information about medical and psychological advice and how to report an incident can be found at www.centrumsexueelgeweld.nl.

Use of alcohol and drugs:
It is well known that there are risks associated with the use of alcohol and/or drugs. However, be extra vigilant when consuming alcohol and drugs at temperatures above 20 degrees Celsius. Alcohol and/or drugs increase body temperature, so if you dance for a long time and do not drink enough, the risk of overheating increases. Drink sufficient water, but not too much: a maximum of one to two glasses per hour. Drinking too much in a short period of time can lead to water intoxication. When someone dies, it is usually due to overheating or water intoxication as a result of alcohol and/or drug use. So be careful and cool down every now and then. Look out for each other and don’t abandon anyone. Test your drugs before you go to the event, as this is not possible at the event itself. For more information and health risks, visit www.drugsenuitgaan.nl and www.unity.nl.

Hearing protection:
Soenda supports the I Love my Ears campaign because we believe it is important that you can enjoy good music not only now, but also in twenty years’ time. So take good care of your ears. At www.ilovemyears.nl you will find a number of useful and easy tips on how to protect your ears as well as possible while still enjoying the music. Earplugs are available at all bars at Soenda.

Medical assistance:
If you or one of your friends is not feeling well, go to the first aid station. There are expert first aiders there who can help you. Do not be afraid to tell them about your use of alcohol and drugs: the more clearly you explain what is wrong, the better they can help you. Feel free to speak openly, because medical confidentiality applies here too and we will not report you to the police.

After partying?
Forced and unsafe sex is more common when people are under the influence of alcohol and/or drugs. Respect each other and visit www.sense.info/soas for more information about safe sex. In addition, alcohol and/or drug use can lead to reduced concentration and slower reaction times, putting you and other road users at risk. Therefore, stop in good time and adjust your means of transport accordingly. Before going to sleep, drink water or isotonic drinks to restore your fluid balance.

I have a complaint about the event—where can I submit it?
If you have a complaint, we naturally regret to hear it. If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint after the event or would like to report your complaint later, you can send an email to info@elevation-events.com.

I have a complaint about the security staff, medical personnel, traffic marshal, or another event employee—where can I submit it?
If you have a complaint, we naturally regret that! If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint afterwards, or if you want to report your complaint later, it is best to send an email to info@elevation-events.com. Please try to clearly indicate which person was involved, for example by remembering their physical characteristics, the time and the location.

How is privacy ensured on the event’s website?
This can be found in our privacy statement. Click HERE for the privacy statement.

Does the website use cookies?
Yes, the Soenda website uses cookies. Click HERE for the cookie policy.

Where does the event take place?

Soenda Indoor Werkspoorkathedraal takes place at the Werkspoorkathedraal in Utrecht. For specific navigation addresses and how to get there, check out the FAQ page ‘Transportation’.

When does the event take place?

Soenda Indoor Werkspoorkathedraal takes places on Saturday 21th of November, the event site is opened from 13.30 – 23.00h.

Until what time is entry to the event open?

On Saturday, the entrance is opened from 13.30 until 20.00h. After this it won’t be possible to enter the event as the entrance will be closed.

Can I leave the event and come back later?

No, unfortunately this is not possible. After leaving Soenda Indoor Werkspoorkathedraal you can only re-enter the event with a new, unscanned ticket

What is the minimum age to attend the event?

To visit Soenda Indoor Werkspoorkathedraal you have to be at least 18 years old. Your ID might possibly be checked. If you aren’t able to show your ID it’s not possible to visit the event, unfortunately.

Do I use tokens to pay at the event?

Yes, during Soenda Indoor Werkspoorkathedraal you can buy tokens at the venue, these are available at the cash registers and machines. You can exchange these tokens for consumptions at the bar and food trucks.

Can I pay by card and/or cash at the event?

During Soenda Indoor Werkspoorkathedraal it’s only possible to pay with PIN, payment with cash is not possible.

Are lockers available at the event?

Yes, there are lockers available for rent at Soenda Indoor Werkspoorkathedraal. In these you can store your clothing and valuable items which you don’t want to carry around with you at all times. The lockers can be opened and closed endlessly. You can rent a locker online in advance or during the event at the locker desk. We advise you to rent a locker in advance, this means you don’t have to queue and wait at the event. The use of a locker is at own risk.

Where can I buy tickets for the event?

Tickets are available at the website of Soenda and the website of our ticket partner Eventix. We strongly advise you to only buy your ticket via the official presale addresses and via TicketSwap. The organization can only guarantee for these tickets to be valid and provide a service based on that.

What if Soenda Indoor Werkspoorkathedraal is sold out?

We strongly advise you to buy your tickets via Ticketswap when Soenda Indoor Werkspoorkathedraal is sold out. Ticketswap is an official ticket partner. The organization advises against the purchase of tickets via a third party because the organization can’t guarantee that these tickets will be valid. The organization can only guarantee for these tickets to be valid and provide a service based on that.

Can my ticket be scanned from my phone?

Yes please! In order to do so please turn up the brightness of your phone to a 100% and keep your mobile ready.

I’ve lost my ticket for the event, what should I do?

This can happen of course. Check our inbox and spam box of your e-mail first to be sure. If you really can’t find it, check your bank account and look for the order number that is listed in the description of your payment. You can use this order number to find your tickets HERE on the website of Weeztix.

We bought a group ticket for the event. Can I enter separately from the rest of the group?

Yes, a groupticket consists out of four separate pages. Every page has one ticket

How does it work if I bought a locker online?

In case you’ve rented a locker online via our ticket shop you will receive an e-mail at 19.00h on the day before the event. In this e-mail you can find your locker number and the pin code of your locker. This means you don’t have to visit the locker desk at the event, you can look up your locker right away and use it. If you haven’t received a locker number and pin code, please contact Lockerbox via tickets@lockerbox.nl or visit the service desk at the event with your proof of purchase.

How does it work if I bought a parking ticket online?

If you have purchased a parking ticket online, show it to the parking attendant. You can show either a printed copy or a copy on your phone. Once your ticket has been scanned and validated, you may enter the car park and park your car.

How does it work if I bought a bus ticket online?

In case you’ve bought a bus ticket online you can show this at the bus, you can use a printed ticket or your mobile. After your ticket is scanned and valid you will receive a hardcopy ticket for the bus. You can use this ticket to enter the bus.

Do I need to keep my bus ticket for the return journey?

Yes, you have to be able to show your hardcopy ticket for the return travel as well. Only upon presentation of your hardcopy ticket you can re-enter the bus. If you’ve lost your ticket, you can buy a one-way ticket at the bus for €5,- PLEASE NOTE: In the bus it’s only possible to pay with PIN.

I lost something at Soenda Indoor Werkspoorkathedraal that I’d like to get back. What should I do?
All lost & found items are collected after the event and will be posted on the Monday afternoon after the event latest on the Facebook page. If you recognize your lost item, you can collect it at the office of Elevation Events, Leidseweg 125, 3522 HC Utrecht. For questions you can contact marketing@elevation-events.com.

I left something in my locker. What should I do?
Items that were left behind in the lockers will be taken by the rental company of the lockers (Lockerbox). Did you forget something? Fill in the ‘Lost & Found’ form on the website of Lockerbox HERE and they will contact you.

How accessible is the event?

The organisation does its utmost to ensure that Soenda Indoor Werkspoorkathedraal is accessible to everyone. The Werkspoorkathedraal is an indoor venue, which means that all facilities are fully accessible to everyone. In addition, special facilities such as a widened entrance gate and a wheelchair-accessible toilet are available. If you are still unsure whether it is possible for you to attend Soenda Indoor WSK, please send an email to toegankelijkheid@elevation-events.com, and we will work with you to see how we can make it happen.

I am currently less mobile. Can I still attend the event?

This depends on how reduced your mobility is. The organization is doing their utmost best to make sure that Soenda Indoor Werkspoorkathedraal is accessible for everyone. The Werkspoorkathedraal is an indoor location which means all facilities are fully accessible for everyone. Next to this, there are special facilities available as well, like a widened entrance or a disabled toilet. Do you still have doubts if it’s possible to visit Soenda Indoor Werkspoorkathedraal in your specific case? Send us an e-mail at toegankelijkheid@elevation-events.com and together we’ll have a look on how to make it happen.

Is there first aid at the event?

Yes, at Soenda Indoor Werkspoorkathedraal there is a fully equipped first-aid facility present. Medical specialists – who usually work at hospitals – are present at that post. The present facilities are more or less equal to the ones at an E.R. – so in case something would happen you will be in good hands. Next to this the first-aid post is also equipped with some types of medication and the basic utilities, such as paracetamol and band aids.

Is there a place to pump breast milk at the event?

Yes, in general it’s possible to temporarily use one of the spaces at the first-aid post at Soenda Indoor Werkspoorkathedraal.
You can report yourself at the first-aid post whenever you need, you don’t have to report this in advance. In the unlikely event of a crowded first-aid post it could be possible that you’d have to wait for a bit or that you get assigned to an alternative location. At the first-aid post there’s also a refrigerator present that can be used to temporarily store the products.

Can I bring medication or other medical items to the event?

Yes, this is possible, but please make sure that you are in the possession of a medical passport and that you’re able to show this at the entrance. Next to this it’s also important that it’s shown clearly which medication you are carrying. Report the fact that you’re carrying medication during the visitation, after this a medical specialist will examine the medication and will decide if you can take it inside with you. Generally, it’s possible to store your medical item(s) at the first-aid post if you brought something that has to stay cooled for medical purposes or something that can’t be carried around with you very easily. Please report this in advance via info@elevation-events.com. Also notify the security staff before the visitation starts so a medical specialist can determine if the medical item(s) can be brought inside.

I have a special diet. Can I bring my own food?

This is only possible in very exceptional cases. This only accounts for a specific diet for medical reasons and you have to be in possession of a doctor’s note. It also has to be clear that the food required for the diet isn’t available at the event. Please contact info@elevation-events.com if you have any doubts.

I have mental health concerns. Is it safe for me to attend?

This is a consideration and choice that only you can make. In our opinion you are more than welcome. But keep in mind that Soenda Indoor Werkspoorkathedraal is a busy event with a lot of visitors and the accompanying crowds. Are you in need of some relaxation? There usually are plenty of chill-out spots where you can retreat and relax. At least talk to the people that are close to you if you’re having doubts about visiting Soenda Indoor Werkspoorkathedraal. You’ll probably come the right conclusion after doing so.

I am pregnant. Is it safe to attend?

It’s your own responsibility and decision to visit Soenda Indoor Werkspoorkathedraal if you are pregnant. Research has shown that alcohol and loud noises can be harmful for unborn children. Where appropriate, consult your doctor to discuss what would be a wise decision.

I have a service dog. Can I bring it to the event?

Yes, a service dog, or similar, is the only animal that is allowed at Soenda Indoor Werkspoorkathedraal. However, we strongly discourage visiting an event with your service dog (or similar). Contact info@elevation-events.com if you are still considering this or if you have any questions.

Are parking tickets available for people with reduced mobility?

Send an email to toegankelijkheid@elevation-events.com and enquire about the possibilities.

How accessible is the path from the parking lot to the entrance for people with reduced mobility?

If you are in a wheelchair or have limited mobility and are travelling to the event by car, we recommend that you contact us in advance at toegankelijkheid@elevation-events.com. We will then discuss the options with you.

I am sensitive to stimuli (light/sound). Is it safe to attend?

Festivals are generally busy and stimulating. In addition, there may be heavy use of flashing lights. The first aid station is located in a relatively quiet area of the site, where you can take a break. There is no special low-stimulus area on site. If you are unsure whether to visit Soenda Indoor Werkspoorkathedraal, talk to people around you. They will help you reach the right conclusion.

I have hearing problems. Can I attend the event?

We ask visitors to make room for the barriers when someone with impaired hearing requests it. If you have impaired hearing, it is nice to be able to hold on to the barriers so you can feel the beats properly.

Are elevated platforms available at the stages?

There are no raised platforms at Soenda Indoor WSK. From the dance floor, you can experience the light show and the energy of the crowd to the fullest.

I am coming with a cargo bike / tricycle / adapted bike. Can I park it near the entrance?

Yes, they keep a spot free at the bicycle parking area so you can park your bicycle as close to the entrance as possible. From there, it is about a 1-minute walk to the entrance. Please email toegankelijkheid@elevation-events.com in advance so we can take into account the number of spots we need to keep free.

I attended the event and would like to provide feedback

We would love to hear how we can improve for future editions. Feel free to send us an email at toegankelijkheid@elevation-events.com.

Will there also be food available at the event?

Yes, there’s a variety of food trucks present at Soenda Indoor Werkspoorkathedraal.

Which food trucks will be present at the event?

We don’t want to spoil everything but at Soenda Indoor Werkspoorkathedraal you can choose from dishes as burgers, grilled cheese and fruit i.e.

Are there vegetarian and vegan options available at the event?

Yes, at Soenda Indoor Werkspoorkathedraal every food truck has to offer at least 1 vegetarian item. In this manner we hope to motivate our visitors to make a conscious decision. There are a few vegan options available as well.

Are there gluten-free options available at the event?

Yes, the chips are fried in a separate fryer, making them gluten-free. If you would like to know whether there are any other options, please send an email to info@elevation-events.com.

Are cigarettes available for purchase at the event?

No, cigarettes are not available at Soenda Indoor Werkspoorkathedraal.

Are earplugs available at the event?

Yes, earplugs are available at Soenda Indoor Werkspoorkathedraal at all bars and at the merchandise stand.

What other non-food products are available at the event?

During Soenda Indoor Werkspoorkathedraal there is a merchandise stand where Soenda merchandise is being sold.

The event uses hard cups—how does that work?
All drinks are being poured in reusable cups or PET bottles at Soenda Indoor Werkspoorkathedraal. How does this work? You pay 0.5 token for your first cup or PET bottle. Is your cup or bottle empty? Return it at the bar when you’re getting a new drink and your cup or PET bottle will be switched with a new cup or bottle. Are you done with your cup? Then you can return it at the bar and temporarily switch it for a cup token. When you want to get a new drink all you only have to return is the cup token to receive a new cup or bottle which means you don’t have to pay for it again.

Why are hard cups being used?
Several researches have shown that the use of hardcups contributes to a sustainable event significantly. For this organization alone the use of hardcups saves out two million single use cups/bottles on a yearly basis.

Can I keep my cup?
Yes, you may, but please realize that a cup can only become sustainable if we can reuse it during our next event. Are you leaving? Return your cup at the bar. You will then receive a cup token which you can use to win several cool prizes!

I have a cup token—what can I do with it?
With the cup token you can win several cool prizes. We’ll announce the winning cup numbers in the Facebook event on the Monday after the event. You can use this number to check if you’ve won a prize.

Where can I submit a question, comment, or suggestion about the sustainability of this event?
You can email these to duurzaamheid@elevation-events.com.

Which social media channels does the event use?
Follow Soenda on Instagram, Facebook or Twitter and keep an eye on this website. Share your pictures with #soenda so we can see them pass by as well – we like this!

Are there any apps available for the event?
Yes, the WOOV app will be active during Soenda Indoor Werkspoorkathedraal. It contains all the information you need, such as the festival map, the schedule and information about food and drinks. Download the WOOV app from the Apple App Store and Google Play Store.

Can I become an ambassador?
Yes, you can. If you would like to become an ambassador for Soenda Indoor Werkspoorkathedraal, please send an email to marketing@elevation-events.com. We will then explain how it works.

Are there house rules that apply during the event?
Yes, to make sure Soenda Indoor Werkspoorkathedraal will be fun we’ve drawn up a number of house rules. Below you can find a summary of the answers to the most obvious questions about these house rules. The shortened house rules can be found HERE. Do you want to read the house rules in full? These can be found in the general conditions and HERE.

What am I allowed and not allowed to bring to the event?

A number of items isn’t allowed to keep Soenda Indoor Werkspoorkathedraal safe and fun, i.e., glass items, plastic bottles, water bags, canned items, fireworks, nitrous oxide cartridges, spraying cans, drones, umbrella’s, selfie sticks and other – subject to the judgement of the staff – disturbing or dangerous items too as drugs, (fire)weapons and /or other dangerous objects or fabrics, food, (alcoholic) drinks and/or pets (with the exception of service dogs or similar). You will be denied entry to the venue and the police will be notified if prohibited items are found on you.

Can I bring a bag to the event?

Yes, small bags are allowed. However, it is strongly advised to bring only essential items to the event. Large bags are discouraged, also because the lockers have a limited size which means large bags/suitcases can’t be stored.

Can I bring my camera or camcorder to the event?

This depends on the camera. Small, non-professional cameras and phones are allowed, but only if the recordings are for personal use – the publication of these images is prohibited. Professional photo- and film equipment can only be brought inside if you are in posession of press accreditation.

Can I bring the battery of my e-bike inside to store it safely?

No, unfortunately this is not possible due to safety reasons. In case you cannot safely store your battery to your bike, we strongly advise you to visit the festival without the battery attached to the bicycle. Furthermore, there are no possibilities to charge batteries at Soenda Indoor WSK.

Are drugs allowed at the event?

No, drugs are not allowed just like everywhere else in The Netherlands. Drugs that are condoned in The Netherlands are also prohibited at Soenda Indoor Werkspoorkathedraal. Soenda Indoor Werkspoorkathedraal has a zero-tolerance policy in the field of drugs. In the detection of drugs, you will be denied entry to the event/you will be removed from the event and the police will be informed.

Are there any dress codes at the event?

No, there is no specific dress code but a neat appearance is required. The wearing of a football shirt and/or discriminating and/or other offensive clothing, as well as face-covering clothing is not allowed at least.

I want to advertise or sell something at or around this event—is that allowed?

No, without written consent it is prohibited for any third party to promote/advertise and/or sell goods/services, like nitrous oxide and/or food at or around Soenda Indoor Werkspoorkathedraal.

Is smoking and vaping allowed at the event?

Yes, smoking is allowed at Soenda Indoor Werkspoorkathedraal but only outside, in the smoking area. It is also prohibited to smoke underneath the tent. Whilst smoking outside, keep your fellow visitors in mind and always dispose your cigarettes in a bin.

Can I bring my e-cigarette and liquids to the event?

Yes, you may bring in one E-cigarette to Soenda Indoor Werkspoorkathedraal. The accompanying liquid can only be brought inside if the package is new and sealed (maximum of 1 package per visitor). The smoking of an E-cigarette is only allowed at the uncovered areas, just like the smoking of a regular cigarette.

Can I bring my pet to the event?

No, pets are not allowed at Soenda Indoor Werkspoorkathedraal (with the exception of service dogs or similar).

What’s the minimum age to attend the event?

To visit Soenda Indoor Werkspoorkathedraal you have to be at least 18 years old, your ID might possibly be checked. If you aren’t able to show your ID it’s not possible to visit the event, unfortunately.

How does the entrance control work at the event?

Whilst entering Soenda Indoor Werkspoorkathedraal you will be requested to cooperate with a voluntary visitation of yourself and the items you’re carrying. You always have the possibility to choose a security staff member of your own gender for the visitation. Make sure to pick the right queue in order to do so. If you don’t want to be searched, we can’t let you enter the event venue unfortunately.

Is there a shuttle bus to and from the event?
Yes, during Soenda Indoor Werkspoorkathedraal there is a shuttle bus available for transportation.

Where does the shuttle bus run?
During Soenda Indoor Werkspoorkathedraal, the shuttle bus runs between Utrecht Central Station and the festival site. At Utrecht Central Station, walk towards Jaarbeursplein. When you exit the station hall, continue straight ahead (towards the Jaarbeurs). Here, take the stairs on the left down. At the bottom of the stairs, turn immediately left (180 degrees). The shuttle buses are located at the end of the covered passageway. At the festival, the bus departs in the evening from the same location where it dropped you off in the afternoon. If you do not remember where that was, follow the signs for “pendelbus” from the festival.

What are the shuttle bus operating hours?
On Saturday the shuttle bus will drive from 13.00 (Utrecht central station) until the last visitor has left the venue which is around 00.00h. During these time windows the shuttle bus will drive in both directions.

How often does the shuttle bus run?
During Soenda Indoor Werkspoorkathedraal the shuttle bus drives constantly. There’s a bus departing every few minutes. If you want to take to bus at a busy time this could mean that you have to wait for a bit. This will hardly ever be more than 20 minutes.

How much does a shuttle bus ticket cost and where can I buy it?
It is best to buy your shuttle bus ticket online. A return ticket costs €8,- ex. Ticket fee. At the bus a return ticket can be bought for €10. For the way back only, one-way tickets are available for €5 per piece. PLEASE NOTE: you can only pay with PIN!

How does it work if I bought an online bus ticket?
In case you’ve bought a bus ticket online you can show this at the bus, you can use a printed ticket or your mobile. After your ticket is scanned and valid, you will receive a hardcopy ticket for the bus. You can use this ticket to enter the bus.

Do I need to keep my bus ticket for the return trip?
Yes, you have to be able to show your hardcopy ticket for the return travel as well. Only upon presentation of your hardcopy ticket you can re-enter the bus. If you’ve lost your ticket, you can buy a one-way ticket at the bus for €5.

Can I buy a ticket at the bus?
Yes, you can always buy a ticket at the bus. A return ticket costs €10. We advise you to buy a ticket online in advance to accommodate a fast flow. This is even more cheap as well. PLEASE NOTE: In the bus it’s only possible to pay with PIN.

Can I buy a single ticket?
Yes, but you can only buy a one-way ticket on the way back. These tickets cost €5 and are available at the bus. PLEASE NOTE: In the bus it’s only possible to pay with PIN.

Are there buses from other cities to the event?
No, during Soenda Indoor Werkspoorkathedraal, there are no buses running from other cities.

Can I come with a privately organized tour bus?
Yes, this is possible. Please note that is obligatory to register your bus at the organization. You can do so by sending an e-mail to info@elevation-events.com. You will then receive a registration form and instructions for you as the organizer and the bus company where you’ve rented the bus.

Where can my organized tour bus drop off and pick up visitors?
This information is described extensively in the instructions you will receive after the registration of your tour bus. ‘Gietijzerstraat, Utrecht’ can be used as navigation address. From there the bus driver has to follow the signs that say ‘Kiss and ride’ and follow the instructions of the traffic wardens.

Can a private tour bus park at the event for a long period?
No, unfortunately this is not possible due to lack of space at Soenda Indoor Werkspoorkathedraal. Tour buses have to leave immediately after the visitors have gotten off the bus. After being completed after the event tour buses also have to leave immediately. Please keep our neighbors in mind when boarding the bus and make sure that the bus driver turns off the engine and music while waiting.

How can I reach the event by public transport?
We recommend you to travel via Utrecht Central station if you want to travel to Soenda Indoor Werkspoorkathedraal by public transport. Utrecht Central Station is easily accessible from all across the country. You can take the bus or OV bike to the location of the event. Use 9292OV to plan your trip.

Until what time can I get home using public transport?
Your time of departure depends on the location of your home. There are trains constantly departing from Utrecht Central Station during the night to Amsterdam, ‘s-Hertogenbosch, Breda and Rotterdam. Check 9292OV to find out the easiest way to get home from there.

Where can I park at the event?
Enter ‘Gietijzerstraat, Utrecht’ as navigation address if you’re travelling by car. After seeing the first sign follow the remaining signs and the instructions of the traffic wardens.

How does it work if I bought a parking ticket online?
Parking at the event is for free. However, we strongly recommend to visit the event by bike or public transport due to the limited amount of parking space.

Can I use a taxi?
Yes, during Soenda Indoor Werkspoorkathedraal there’s special taxi stand where taxis can drop you off and pick you up later on.

Where can a taxi drop me off?
Let the taxi driver use ‘Gietijzerstraat, Utrecht’ as navigation address if you’re travelling by taxi. After seeing the first sign follow the signs with ‘Taxi’ and follow the instructions of the traffic wardens.

Where can a taxi pick me up?
It’s not necessary to order a taxi if you want to go home because there will be plenty of taxis available at the taxi stand at the event. To get to the taxi stand you have to follow the signs with ‘Taxi’ from the event. There will only be official taxis with the right permits at the taxi stand. If you’ve ordered a taxi or Uber yourself after all then this taxi will be waiting for you at the Kiss & Ride. This because ordered taxis aren’t allowed to wait at the taxi stand.

Where can a pre-booked taxi pick me up?
Ordered taxis and Uber’s are referred to the Kiss & Ride. They will be waiting for you over there.

Is the taxi stand free?
Yes, taxis aren’t charged to drop you off or pick you up at the event.

Can I use rideshare services?
Yes, during Soenda Indoor Werkspoorkathedraal Uber taxis can drop you off and pick you up later on.

Where can rideshare services drop me off?
Let the Uber driver use ‘Gietijzerstraat, Utrecht’ as navigation address if you’re travelling by Uber. After seeing the first sign follow the signs with ‘Taxi’ or ‘Kiss & Ride’ and follow the instructions of the traffic wardens.

Where can rideshare services pick me up?
Let the Uber driver use ‘Gietijzerstraat, Utrecht’ as navigation address if you want to travel home by Uber. Also let the Uber driver know that he/she has to follow the signs with ‘Kiss & Ride’. Walk towards the Kiss & Ride and wait here for your Uber.

Is the rideshare pick-up point free?
Yes, taxis aren’t charged to drop you off or pick you up at the event.

Can I be dropped off and/or picked up by someone?
Yes, during Soenda Indoor Werkspoorkathedraal you can be dropped off and picked up by means of Kiss & Ride.

Where can someone drop me off?
Let the driver use ‘Gietijzerstraat, Utrecht’ as navigation address if you’re being dropped off by Kiss & Ride. After seeing the first sign follow the signs with ‘Kiss & Ride’ and follow the instructions of the traffic wardens.

Where can someone pick me up?
Let the driver use ‘Gietijzerstraat, Utrecht’ as navigation address if you’re being picked up by Kiss & Ride. Also let the driver know that he/she has to follow the signs with ‘Kiss & Ride’. Walk towards the Kiss & Ride and wait here for your driver.

Is the kiss & ride pick-up/drop-off free?
Yes, your driver isn’t charged to drop you off or pick you up at the event.

Can I come to the festival by bike, scooter, or moped?
Yes, you can travel to Soenda Indoor Werkspoorkathedraal by bicycle, scooter or moped – we even encourage this!

Where is the bike parking located?
Navigate to Tractieweg 41, if you’re travelling by bicycle, scooter or moped. Follow the signs with ‘Fietsenstalling’ and follow the instructions of the traffic wardens.

Is the bike parking monitored?
No, the bicycle parking area is not guarded, but it is supervised.

Can I lock my bike to the bike racks?
No, never lock your bicycle to the bicycle rack.

Is the bike parking free?
Yes, you don’t have to pay for bicycle parking. We encourage you to come by bicycle!

Can I walk to the festival?
Yes, this is possible and we even encourage this as well! Navigate to Tractieweg 41, if you’re travelling by foot. Follow the signs with ‘Voetganger’ and follow the instructions of the traffic wardens.

Download neighborhood notice
You can download the letter to local residents, which will be distributed a few weeks before the festival, via the link below. Download the letter to local residents here.

What is Soenda Indoor Werkspoortkathedraal?
Soenda Indoor Werkspoorkathedraal is an electronic orientated music event with local, regional and national appeal, which is visited by approximately 6.000 people from 18 years and older.

Visitors come to the event for the performances of national and international artists. At Soenda Indoor Werkspoorkathedraal there’s both room for young, local talent as for the international established names. Next to the various performances there’s also room for food trucks with delicious food, there are installations of artists and architects that can be admired and there are spectacular decors and lightshows to be seen.

Where does Soenda Indoor Werkspoortkathedraal take place?
Soenda Indoor Werkspoorkathedraal takes place at the Werkspoorkathedraal in Utrecht. This is a multifunctional event venue where all sorts of events are organized.

When does Soenda Indoor Werkspoortkathedraak take place?
Soenda Indoor Werkspoorkathedraal takes place on Saturday 21th of november, the event starts at 13.30h and finishes at 23.00h.

Who organizes Soenda Indoor Werkspoortkathedraal?
Soenda Indoor Werkspoorkathedraal is organized by Soenda Indoor B.V, which is part of Elevation Events. The organization from Utrecht is founded in 2009. The organization is involved in the development and organization of events: from concept to implementation. The self-producing organization contributes – with their creative and renewing concepts – to the appealing event agenda of young adults in Utrecht and the surrounding areas.

How do visitors get to Soenda Indoor Werkspoortkathedraal?
Visitors travel to the event in different ways. Via our website and social media visitors are advised and stimulated to travel to the event by bike or public transport. A large part of the visitors comes from the surrounding area and because of this there will be a bike shed set up at the parking lot of the Werkspoorkathedraal.

Will the road be available during setup and teardown of Soenda Indoor Werkspoortkathedraal?
Yes, all roads stay available for regular traffic.

Are there any road closures during the period in which Soenda Indoor Werkspoorkathedraal takes place, including during setup and dismantling?
No, all roads stay available for regular traffic.

Will my home or business remain accessible during Soenda Indoor Werkspoortkathedraal?
Yes, all houses and companies can be reached at all times. All houses and companies who are located in closed off areas have received a letter by us. When showing this letter (hardcopy or digital) you will receive direct access at the traffic posts. In case you have visitors, you can also share this letter with them to ensure fast passage at the traffic posts. If this is not possible for you, please contact us. The remaining closures don’t have any consequences for local residents or companies because there aren’t any or because these locations will remain accessible via another route.

Will public transport be rerouted?
No, public transport will drive regularly, also during the closures. Public transport receives access at the traffic posts at all times.

Are surrounding businesses open during the festival?
Yes, all businesses around the Werkspoorkathedraal are open as they normally would be on a friday and saturday. All these businesses remain accessible as usual. Please check the websites of the various businesses for their current opening hours.

When can sound be produced?
Saturday (November 21th) between 13.30 and 23.00. Prior to the events it is allowed to produce sound between 16.00 and 23.00 (maximum of 2 hrs. in total)

Are sound measurements and controls in place?
The agreements regarding noise standards are established by municipality Utrecht. A specialized bureau places several measuring points in the area of the event venue on behalf of the organization.
Next to this the organization is able to carry out measurements at other locations. This equipment can be read out from a distance. There are measuring points installed on the stages as well so that the sound can be adjusted accurately if needed. Next to the own measurements on the initiative of the organization the environmental service region Utrecht will check the sound on behalf of the municipality.

What does the organization do to limit noise?
Before the event a sound engineer draws up a sound plan on behalf of the organization. This is done so that it can already be examined in the preliminary phase where possible noise nuisance could arise and how this can be limited. For example, the sound is aimed at the locations where the fewest people live and advanced sound systems are used in which the sound is extinguished at the back of the speakers. Due to these measures, the noise is mainly aimed at the visitors and the noise in the areas outside is limited as much as possible.

What if I still experience noise disturbance?
At Soenda Indoor Werkspoorkathedraal a lot of attention goes out to the limitation of noise nuisance. But unfortunately, there are a lot of external factors that influence the sound. The weather mainly is a factor that we as an organization can’t control but which can have a major influence. Due to a changing wind, for example, if you did not experience any nuisance earlier in the day, you can experience it later in the day. Next to this the cooling of the air after a warm day can cause sound to carry on. But also, a high humidity can cause sound to be carried on more easily which makes the sound audible from afar.

Do you have a complaint?
As an organization we spend a lot of attention to the limitation of noise pollution. However, we can’t always prevent you experiencing inconvenience. Please take into account that the sound levels are build up during the day. If you’d like to contact us you can do so via 030-2433713 or send an e-mail to info@elevation-events.com.

Is festival waste cleaned up?
Yes, the organization has the obligation towards the Werkspoorkathedraal that the venue and its direct surroundings has to be left behind like it was found. The organization hires a cleaning company that is specialized in the cleaning of event venues. Both during and after the event the company makes sure that the venue is being cleaned. The cleaning company also makes sure that litter next to the supply routes are being cleaned.

Does Soenda festival focus on sustainability?
Yes, Soenda Indoor Werkspoorkathedraal and the organization behind Soenda Indoor Werkspoorkathedraal are committed to making the event world more sustainable and by doing so ultimately creating a better, cleaner and more social world.
Next to this we have created the “Local Legacy Program” to collect money by means of this foundation at, for example, our guestlist visitors. With this money we have invested in sustainable projects during the past few years. For example, in the past year there has been planted a 500m2 bee oasis at the event location of Soenda Festival which ensures a better habitat for bees.

What is done for safety?
The organization has their own safety organization that consists of:

• Specialists in the field of crowd management and crowd control;
• Health care professionals;
• Mobility experts;
• Security staff;
• Lifeguards;
• Fire safety advisors.

In collaboration with external parties the municipality Utrecht, the policy, GHOR, the fire brigade and the safety region Utrecht the safety of the event is secured. Together the internal safety organization and external parties draw up a safety plan.

Where can I ask questions?
The organization can be reached via e-mail info@elevation-events.com and by phone via 030-2433717. During the event the organization can be reached via this phone number as well.