Location
Soenda Presents takes place at Gietijzer, Utrecht. For specific navigation addresses and how to get there, see the subject ‘transportation’.

Date
Soenda Presents takes place on Sunday April 26 (23:00-06:00)

Opening Hours
The entrance to Soenda Presents will be open on Sunday april 26 from 23:00 to 03:00, After these times, the entrance will be closed and you will not be able to enter.

Re-entry Policy
Unfortunately it is not possible to re-enter the event. After leaving Soenda Presents, you can only re-enter upon presentation of a new, unscanned ticket.

Age Requirement
To visit Soenda Presents, you must be at least 18 years old. You may also be asked to show your ID. If you are unable to do so, you will unfortunately not be able to visit the event.

Tokens & Payments
You can purchase tokens during Soenda Presents. These tokens can be exchanged for drinks and food at the bar and food trucks.

Payment Method
During Soenda Presents, you can only pay by debit card. It is not possible to pay with cash.

Lockers
Lockers are available for hire at Soenda Presents. You can use these to store clothing and other valuables that you do not want to carry with you at all times during the event. The lockers can be opened and closed as often as you like. You can rent a locker either in advance online or at the locker desk during the event. We recommend renting a locker online in advance, so you don’t have to wait at the event. Use of a locker is at your own risk.

Where can I buy tickets for the event?
Tickets are available for purchase via the Soenda Presents website and our ticket partner Weeztix. We advise you to only purchase tickets via the official presale addresses and TicketSwap. Only then can the organisation guarantee that they are valid and that service can be provided.

What if the event is sold out?
When Soenda Presents is sold out, we advise you to only purchase tickets via TicketSwap. Ticketswap is an official ticket partner. The organisation advises against purchasing tickets from third parties. The organisation cannot guarantee the validity of other tickets. Only tickets purchased through the official advance sales outlets and TicketSwap can be guaranteed by the organisation to be valid and that service can be provided.

Can my ticket be scanned from my phone?
Yes, please do! To do so, set the brightness of your screen to 100% and have your phone ready.

I’ve lost my ticket for the event — what should I do?
This can happen, of course. First, check your inbox and/or spam folder. Still can’t find it? Then find your order number, which is listed on your payment statement. With the order number, you can find your tickets at Weeztix HERE!

How accessible is the event?
The organisation does its utmost to ensure that Soenda Presents is accessible to everyone. De Gietijzer is an indoor venue, which means that all facilities are fully accessible to everyone. In addition, special facilities such as a widened entrance gate and a wheelchair-accessible toilet are available. If you are still unsure whether it is possible for you to attend Soenda Presents, please send an email to toegankelijkheid@elevation-events.com, and we will work with you to see how we can make it happen.

I am currently less mobile. Can I still attend the event?
The organisation does its utmost to ensure that Soenda Presents is accessible to everyone. De Gietijzer is an indoor venue, which means that all facilities are fully accessible to everyone. In addition, special facilities such as a widened entrance gate and a wheelchair-accessible toilet are available. If you are still unsure whether it is possible for you to attend Soenda Presents, please send an email to toegankelijkheid@elevation-events.com, and we will work with you to see how we can make it possible.

Is there first aid at the event?
Yes, Soenda Presents has a fully equipped first aid facility. Medical specialists who normally work in hospitals are on hand here. The facilities available are largely the same as those found in an emergency room. So if anything happens, you are in good hands. The first aid station also has the necessary medicines and basic supplies such as paracetamol and band-aid.

Is there a place to pump breast milk at the event?
Yes, at Soenda Presents you can generally make temporary use of one of the rooms at the first aid station for pumping. You can simply report to the first aid station for this; you do not need to indicate this in advance. In the unlikely event that the first aid station is very busy, you may have to wait a while or be assigned an alternative location. The first aid station also has a refrigerator where products can be stored temporarily.

Can I bring medication or other medical items to the event?
Yes, this is possible. Please ensure that you have a doctor’s note and/or a medication passport and that you can show these at the entrance. It is also important that it is clear which medications you are carrying with you. Please inform the security staff that you are carrying medication, and they will consult with a medical specialist to determine whether the medication may be brought inside. Do you have anything that needs to be kept cool for medical reasons or that you cannot carry with you or store in a locker? In that case, it is generally possible to leave it with the first aid team, possibly in a refrigerator. Please report this in advance via info@elevation-events.com. Please also inform security of this before the visit begins. The medical specialist will then assess whether it can be brought inside.

I have a special diet. Can I bring my own food?
This is only possible in very exceptional cases. It must be a medical diet for which you have a doctor’s certificate. In addition, it must be clear that the necessary dietary food is not available at the event. If you are unsure, please contact us at info@elevation-events.com.

I have mental health concerns. Is it safe for me to attend?
This is a consideration and a choice you have to make yourself. As far as we are concerned, you are more than welcome. Please keep in mind that Soenda Presents is a busy event with many visitors and the associated hustle and bustle. Do you need some peace and quiet? There are usually plenty of places where you can retreat and relax. If you are unsure whether to visit Soenda Presents, talk to people around you. They will help you reach the right conclusion.

I am pregnant. Is it safe to attend?
If you are pregnant, it is your own responsibility and decision whether you wish to attend Soenda Presents. Studies have shown that alcohol and loud noise can be harmful to unborn children. If necessary, consult your doctor or midwife about what is advisable.

I have a service dog. Can I bring it to the event?
Yes, an assistance dog or similar is the only animal permitted at Soenda Presents. However, we strongly advise against visiting the event with an assistance dog or similar. If you are still considering this or have any questions, please contact toegankelijkheid@elevation-events.com.

Are parking tickets available for people with reduced mobility?
Send an email to toegankelijkheid@elevation-events.com and enquire about the possibilities.

How accessible is the path from the parking lot to the entrance for people with reduced mobility?
If you are in a wheelchair or have limited mobility and are travelling to the event by car, we recommend that you contact us in advance at toegankelijkheid@elevation-events.com. We will then discuss the options with you.

I am sensitive to stimuli (light/sound). Is it safe to attend?
Events are generally busy and stimulating. In addition, there may be heavy use of flashing lights. The first aid station is located in a relatively quiet area of the site, where you can take a break. There is no special low-stimulus area on site. If you are unsure whether to visit Soenda Presents, talk to people around you. They will help you reach the right conclusion.

I have hearing problems. Can I attend the event?
Visitors are asked to make space at the barriers if someone with hearing difficulties requests it.
This allows them to hold onto the barriers and feel the music vibrations more clearly.

Are elevated platforms available at the stages?
There are no raised platforms at Soenda Presents. From the dance floor, you can fully experience the light show and the energy of the crowd.

I am coming with a cargo bike / tricycle / adapted bike. Can I park it near the entrance?
Yes, they keep a spot free at the bicycle parking area so you can park your bicycle as close to the entrance as possible. From there, it is about a 2-minute walk to the entrance. Please email toegankelijkheid@elevation-events.com in advance so we can take into account the number of spots we need to keep free.

I attended the event and would like to provide feedback
We would love to hear how we can improve for future editions. Feel free to send us an email at toegankelijkheid@elevation-events.com.

Will there also be food available at the event?
Yes, there are plenty of different food options at Soenda Presents.

Which food trucks will be present at the event?
We don’t want to give everything away, but at Soenda Presents you can choose from toasted sandwiches and smoothies, among other things.

Are there vegetarian and vegan options available at the event?
Yes, every food truck at Soenda Presents must offer at least one vegetarian item. In this way, we hope to encourage you, our visitors, to make conscious choices. For vegan options, please email info@elevation-events.com.

Are there gluten-free options available at the event?
Please send us an email if you need Gluten-free options at the event.
info@elevation-events.com.

Are cigarettes available for purchase at the event?
No, unfortunately cigarettes are not available at Soenda Presents.

Are earplugs available at the event?
Yes, earplugs are available at the bar during Soenda Presents.

The event uses hard cups—how does that work?
At Soenda Presents, all drinks are served in reusable cups or provided in plastic bottles/cans. How does it work? Pay 1 coin for your first cup or plastic bottle. When your cup or bottle is empty, return it to the bar when you get a new drink. There, your cup or plastic bottle will be exchanged for a new cup or plastic bottle free of charge. Tired of the cup? Then you can temporarily exchange it for a cup token at the bars. If you want another drink, you can exchange your cup token for a cup or plastic bottle, so you don’t have to pay again.

Why are hard cups being used?
Several studies show that the use of hard cups contributes significantly to a sustainable event. The use of hard cups saves more than two million disposable cups/bottles per year for our organisation alone.

Can I keep my cup?
Yes, you can, but a cup only becomes sustainable if we can use it again at the next event. Are you leaving? Then hand in your cup at the bar. With the cup token you receive in return, you can win great prizes!

Where can I submit a question, comment, or suggestion about the sustainability of this event?
You can email these to duurzaamheid@elevation-events.com.

How can I sign up for the event newsletter?
Sign up HERE for the official Soenda newsletter and stay up to date with all the latest information and program updates.

Which social media channels does the event use?
Follow Soenda on Instagram, Facebook, or keep an eye on this website. Use #soendapresents and tag us in your stories, so we can see them too. We love that!

Are there any apps available for the event?
No, apart from our social media channels, there are no apps available for Soenda Presents.

Can I become an ambassador?
Yes, you can. If you would like to become an ambassador for Soenda Presents, please send an email to marketing@elevation-events.com. We will then explain how it works.

Are there house rules that apply during the event?
Yes, to make Soenda Festival as enjoyable as possible, a number of house rules have been established. The most common questions about these rules are answered briefly below. Want to read the full house rules? They are included in the general terms and conditions, available HERE.

What am I allowed and not allowed to bring to the event?
To keep Soenda Presents safe and enjoyable, a number of items are not permitted. These include glassware, plastic bottles, water bags, cans, fireworks, nitrous oxide cartridges, aerosol cans, drones, umbrellas, selfie sticks and other items that, in the opinion of the staff, are disruptive or dangerous. Other examples of prohibited items include drugs, (fire)arms and/or other dangerous objects or substances, as well as food, (alcoholic) beverages and/or (domestic) animals (with the exception of assistance dogs or similar). If items prohibited by law are found in your possession, you will be denied access to the premises and the police will be notified.

Can I bring a bag to the event?
Yes, small bags are permitted. However, it is recommended that you only bring essential items to the event. Bringing large bags is strongly discouraged, as the lockers are limited in size and large suitcases/bags cannot be stored.

Can I bring my camera or camcorder to the event?
This depends on the camera or film camera. Small, non-professional cameras and phones are permitted, provided that the recordings are for personal use only. Publishing images is prohibited. Professional photo and film equipment may only be brought inside if you have press accreditation.

Can I bring the battery of my e-bike inside to store it safely?
No, unfortunately, for safety reasons, it is not permitted to bring a battery with you. We advise
you to come to the event without your battery if you cannot keep it safe with your bicycle or store it securely.
Furthermore, Soenda Presents does not offer any facilities for charging your bicycle battery.

Are drugs allowed at the event?
No, just like in the rest of the Netherlands, drugs are not permitted at Soenda Presents. Soenda Presents has a zero tolerance policy when it comes to drugs, including drugs that are tolerated in the Netherlands. If drugs are found, you will be denied access to the site/removed from the site and the police will be notified.

Are there any dress codes at the event?
No, there are no specific dress codes during Soenda Presents, but you do need to look neat and tidy. Wearing a football shirt and/or discriminatory and/or otherwise offensive clothing, as well as clothing that covers the face, is not permitted under any circumstances.

I would like to advertise or sell something at or around this event—is that allowed?
No, without written permission, third parties are prohibited from distributing flyers/advertising and/or selling goods/services, such as nitrous oxide and/or food, on or around Soenda Presents.

Is smoking and vaping allowed at the event?
Yes. Smoking and vaping are permitted at Soenda Presents, but only in outdoor areas. When smoking/vaping outside the covered areas, please be considerate of other visitors and always dispose of cigarette butts in a bin.

Can I bring my e-cigarette and related liquids to the event?
Yes, you may bring one e-cigarette to Soenda Presents. The accompanying liquid may only be brought in if the packaging is new and still sealed (maximum one per visitor). Smoking an e-cigarette, just like smoking a regular cigarette, is only permitted in uncovered areas.

Can I bring my pet to the event?
No, pets are not permitted at Soenda Presents (with the exception of assistance dogs or similar).

From what age am I allowed to attend the event?
To attend Soenda Presents, you must be at least 18 years old. You may also be asked to show proof of identity. If you are unable to do so, you will unfortunately not be able to attend the event.

How does the entrance control work at the event?
Upon entering Soenda Presents, you will be asked to cooperate with a voluntary search of yourself and the items you have with you. You always have the option of choosing someone of your own gender to conduct the search. Please stand in the appropriate queue for this. If you prefer not to be searched, we regret that we cannot admit you to the event grounds.

Before partying:
Be careful not to take any valuables with you and/or leave them in your car, and watch out for pickpockets. Follow the instructions of our security staff at all times. In the event of an unusual situation, send a text message to those at home to let them know that you are okay.

Sexual harassment:
Sexual violence or sexual harassment will not be tolerated in any way at Soenda Presents. If you are harassed or feel threatened, please report this to the organisation. You can do this to any security or first aid staff member. They will assist you and contact a manager within the organisation who can help you further. All security staff have undergone training and know how to respond. Female security staff are also present. First aid experts are on hand to assist you. You can also report incidents online. Please email info@elevation-events.com (this is not monitored permanently). In the event of inappropriate behaviour, you can of course also report it to the police. The organisation can assist you with this if you wish. All reports will, of course, be treated confidentially. More general information about medical and psychological advice and how to report an incident can be found at www.centrumsexueelgeweld.nl.

Use of alcohol and drugs:
It is well known that there are risks associated with the use of alcohol and/or drugs. However, be extra vigilant when consuming alcohol and drugs at temperatures above 20 degrees Celsius. Alcohol and/or drugs increase body temperature, so if you dance for a long time and do not drink enough, the risk of overheating increases. Drink sufficient water, but not too much: a maximum of one to two glasses per hour. Drinking too much in a short period of time can lead to water intoxication. When someone dies, it is usually due to overheating or water intoxication as a result of alcohol and/or drug use. So be careful and cool down every now and then. Look out for each other and don’t abandon anyone. Test your drugs before you go to the event, as this is not possible at the event itself. For more information and health risks, visit www.drugsenuitgaan.nl and www.unity.nl.

Hearing protection:
Soenda Presents supports the I Love my Ears campaign because we believe it is important that you can enjoy good music not only now, but also in twenty years’ time. So take good care of your ears. At www.ilovemyears.nl you will find a number of useful and easy tips on how to protect your ears as well as possible while still enjoying the music. Earplugs are available at all bars at Soenda Presents.

Medical assistance:
If you or one of your friends is not feeling well, go to the first aid station. There are expert first aiders there who can help you. Do not be afraid to tell them about your use of alcohol and drugs: the more clearly you explain what is wrong, the better they can help you. Feel free to speak openly, because medical confidentiality applies here too and we will not report you to the police.

After partying?
Forced and unsafe sex is more common when people are under the influence of alcohol and/or drugs. Respect each other and visit www.sense.info/soas for more information about safe sex. In addition, alcohol and/or drug use can lead to reduced concentration and slower reaction times, putting you and other road users at risk. Therefore, stop in good time and adjust your means of transport accordingly. Before going to sleep, drink water or isotonic drinks to restore your fluid balance.

I have a complaint about the event—where can I submit it?
If you have a complaint, we naturally regret to hear it. If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint after the event or would like to report your complaint later, you can send an email to info@elevation-events.com.

I have a complaint about the security staff, medical personnel, traffic marshal, or another event employee—where can I submit it?
If you have a complaint, we naturally regret that! If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint afterwards, or if you want to report your complaint later, it is best to send an email to info@elevation-events.com. Please try to clearly indicate which person was involved, for example by remembering their physical characteristics, the time and the location.

How is privacy ensured on the event’s website?
This can be found in our privacy statement. Click HERE for the privacy statement.

Does the website use cookies?
Yes, the Soenda Presents website uses cookies. Click HERE for the cookie policy.

Is there a shuttle bus to and from the event?
No, unfortunately there is no shuttle bus service during Soenda Presents.

Are there buses from other cities to the event?
No, Soenda Presents does not operate buses from other cities.

How can I reach the event by public transport?
If you want to travel to Soenda Presents by public transport, we recommend travelling via Zuilen Station. You can do this by train from Utrecht Central Station. Utrecht Central Station is easily accessible from anywhere in the country.

Until what time can I get home using public transport?
The exact time you need to leave in order to get home depends on where you live. To find out the easiest way to get home from Utrecht Zuilen, we recommend consulting 9292OV.

Where can I park at the event?
If you are travelling by car, enter “Gietijzerstraat, Utrecht” into your satnav. From there, follow the instructions of the traffic controllers.

Where can a taxi drop me off?
If you are travelling by taxi, please provide the driver with the following address for navigation: “Gietijzerstraat, Utrecht”.

Where can a taxi pick me up?
A taxi can pick you up at Gietijzerstraat in Utrecht.

Is the taxi stand free of charge?
Yes, taxis do not have to pay to drop you off or pick you up at the event.

Can I use rideshare services?
Yes, during Soenda Presents, services such as Uber, Bolt and taxis without a Utrecht taxi licence can drop you off and pick you up again.

Where can rideshare services drop me off?
When travelling by pre-booked transport, you can give the driver “Gietijzerstraat, Utrecht” as the navigation address.

Where can rideshare services pick me up?
When travelling by pre-booked transport, you can give the driver “Gietijzerstraat, Utrecht” as the navigation address.

Is the rideshare pick-up point free of charge?
Yes, pre-booked transport does not have to pay to drop you off or pick you up at the event.

Can I be dropped off and/or picked up by someone?
Yes, during Soenda Presents, you can be dropped off and picked up. Please enter Gietijzerstraat in Utrecht as the navigation address.

Can I come to the festival by bike, scooter, or moped?
Yes, you can come to Soenda Presents by bicycle, scooter or moped. We even recommend it!

Where is the bike parking located?
If you are coming by bicycle, scooter or moped, navigate to Gietijzerstraat, Utrecht. Follow the signs for “fietsenstalling” (bicycle parking).

Is the bike parking supervised?
No, the bicycle parking facility is not supervised.

Can I lock my bike to the bike rack?
No, never lock your bicycle to the bicycle rack.

Is the bike parking free of charge?
Yes, you do not have to pay for the bicycle parking facility. We would love for you to come by bicycle!

Can I walk to the festival?
Yes, this is possible and we even recommend it! If you are arriving on foot, please follow Gietijzerstraat.

What is Soenda Presents?

Soenda Presents is an electronic orientated music event with local, regional and national appeal, which is visited by approximately 1.800 people from 18 years and older.

Visitors come to the event for the performances of national and international artists. Next to the various performances there’s also room for food trucks with delicious food, and there are spectacular decors and lightshows to be seen.

Where does Soenda Presents take place?
Soenda Presents takes place at De Gietijzer in Utrecht. This is an indoor event venue where various types of events are organised, such as conferences, sporting events and music festivals.

When does Soenda Presents take place?
Soenda Presents will take place on Sunday 26 April (23:00 – 06:00) 2026

Who organizes Soenda Presents?
Soenda Presents is organised by Soenda Indoor BV, which is part of Elevation Events. The Utrecht-based organisation was founded in 2009. The organisation is involved in developing and organising festivals: from concept to realisation. With its creative and innovative concepts, the self-producing organisation contributes to an appealing festival calendar for young adults in Utrecht and the surrounding area.

How do visitors get to Soenda Presents?
Visitors arrive at the event in various ways. Through the website and social media, visitors are advised and encouraged to travel to the event by bicycle or public transport. A large proportion of visitors come from the immediate vicinity, for which a separate bicycle parking facility has been set up.

On which days/times is sound allowed to be produced?
 Noise may be produced on Sunday 26 april (23:00 – 06.00) Prior to the event, noise may be produced on Friday 24 april or Saturday 25 april between 12:00 and 23:00 (maximum 2 hours) for the purpose of soundchecking.

Are there measurements and inspections regarding sound?
The agreements regarding noise standards have been established by the municipality of Utrecht. A specialised agency has been commissioned by the organisation to install various measuring points in the vicinity of the event location. In addition, the organisation is able to carry out measurements at other locations. This equipment can be read remotely. Measuring points have also been installed on the stages so that, if necessary, the sound can be adjusted accurately. In addition to these measurements taken on the initiative of the organisation, the municipality of Utrecht also monitors the noise levels.

What does the organization do to reduce noise nuisance?
Prior to the event, a sound engineer commissioned by the organisation draws up a sound plan. This is done so that potential noise pollution can be identified in advance and measures taken to limit it. For example, the sound is directed towards locations where the fewest people live, and advanced sound systems are used to dampen the sound at the rear of the speakers. These measures ensure that the sound is mainly directed towards the visitors and is limited as much as possible in the areas outside the event grounds.

What if I am still bothered by noise?
At Soenda Presents, we pay a lot of attention to limiting noise pollution wherever possible. Unfortunately, there are many external factors that influence noise levels. The weather, in particular, is a factor that we as an organisation have no control over, but which can have a major impact. For example, if the wind changes direction, you may experience noise pollution later in the day even if you did not experience any earlier in the day. In addition, the cooling of the air after a hot day can cause sound to carry further. High humidity also causes sound to carry more easily, meaning that it can be heard at a greater distance from the site.

Complaints?
As an organisation, we pay a great deal of attention to limiting noise pollution. However, we cannot always prevent you from experiencing nuisance. Please note that the noise level builds up throughout the day. If you would like to contact us, please call 030-2433717 or send an email to info@elevation-events.com.

Is the waste generated by the festival cleaned up?
Yes, the organisation has an obligation to the local council and the owner of the site to leave the site in the same condition as it was found. The organisation hires a cleaning company that specialises in cleaning event sites. Both during and after the event, the company ensures that the site is cleaned. The cleaning service also ensures that litter along the access and exit roads to and from the site is cleaned up.

What measures are taken regarding sustainability?
Soenda Presents and the organisation behind Soenda Presents are strongly committed to making the event world more sustainable and ultimately creating a better, cleaner and more social world. In addition, we have created the ‘Local Legacy Programme’ to raise money from our guest list visitors, among others, through this fund. With that money, we have invested in sustainable projects in recent years. For example, last year, more than 500m2 of bee ribbon was planted in the Ruigenhoekse polder to give bees a better living environment. For more information about our sustainability policy, investments and goals achieved, please refer to the sustainability page on this website. Questions or comments regarding sustainability can be emailed to duurzaamheid@elevation-events.com.

What is being done in the area of safety?
The organisation has its own security organisation consisting of:
• Specialists in crowd management and crowd control
• Medical care providers
• Mobility experts
• Security guards
• Fire safety advisor

The safety of the event is guaranteed in collaboration with external parties such as the municipality of Utrecht, the police, GHOR, the fire brigade and the Utrecht safety region. The internal security organisation and external parties jointly draw up a security plan.

Where can I go with my questions?
The organisation can be contacted by email at info@elevation-events.com and by telephone on 030-2433717. You can also contact the organisation on this number during the event.

lost something at the event and would like to get it back. What should I do?
All lost property will be collected after the event and posted on the event’s Facebook page no later than two days after the event. If your lost item is among them, you can collect it from the Elevation Events office at Leidseweg 125, 3533 HC Utrecht. If you have any questions, please contact us at marketing@elevation-events.com.

I left something in my locker. What should I do?
Items left in the lockers can be collected on Monday april 28 at the Gietijzer. After that, the items will be taken to the Elevation Events office at Leidseweg 125, 3533 HC in Utrecht. These will be posted on the event’s Facebook page by Monday afternoon at the latest. If you have any questions, please contact marketing@elevation-events.com.