The event uses hard cups—how does that work?
At Soenda Presents, all drinks are served in reusable cups or provided in plastic bottles/cans. How does it work? Pay 0.5 coins for your first cup or plastic bottle. When your cup or bottle is empty, return it to the bar when you get a new drink. There, your cup or plastic bottle will be exchanged for a new cup or plastic bottle free of charge. Tired of the cup? Then you can temporarily exchange it for a cup token at the bars. If you want another drink, you can exchange your cup token for a cup or plastic bottle, so you don’t have to pay again.
Why are hard cups being used?
Several studies show that the use of hard cups contributes significantly to a sustainable festival. The use of hard cups saves more than two million disposable cups/bottles per year for our organisation alone.
Can I keep my cup?
Yes, you can, but a cup only becomes sustainable if we can use it again at the next festival. Are you leaving? Then hand in your cup at the bar. With the cup token you receive in return, you can win great prizes!
I have a cup token—what can I do with it?
You can win great prizes with the cup coin. Two days after the festival ends, we will post the numbers of the winning cup coins in the Facebook event, so you will know if you have won a prize.
Where can I submit a question, comment, or suggestion about the sustainability of this event?
You can email these to duurzaamheid@elevation-events.com.
How can I sign up for the event newsletter?
Sign up HERE for the official Soenda newsletter and stay up to date with all the latest information and program updates.
Which social media channels does the event use?
Follow Soenda on Instagram, Facebook, or keep an eye on this website. Use #soendapresents and tag us in your stories, so we can see them too. We love that!
Are there any apps available for the event?
No, apart from our social media channels, there are no apps available for Soenda Presents.
Can I become an ambassador?
Yes, you can. If you would like to become an ambassador for Soenda Presents, please send an email to marketing@elevation-events.com. We will then explain how it works.
Are there house rules that apply during the event?
Yes, to make Soenda Presents as enjoyable as possible, we have drawn up a number of house rules. Below are concise answers to the most obvious questions about these house rules. The abbreviated house rules can be found HERE. Would you like to read the full house rules? These can be found in the general terms and conditions, which can be found HERE.
What am I allowed and not allowed to bring to the event?
To keep Soenda Presents safe and enjoyable, a number of items are not permitted. These include glassware, plastic bottles, water bags, cans, fireworks, nitrous oxide cartridges, aerosol cans, drones, umbrellas, selfie sticks and other items that, in the opinion of the staff, are disruptive or dangerous. Other examples of prohibited items include drugs, (fire)arms and/or other dangerous objects or substances, as well as food, (alcoholic) beverages and/or (domestic) animals (with the exception of assistance dogs or similar). If items prohibited by law are found in your possession, you will be denied access to the premises and the police will be notified.
Can I bring a bag to the event?
Yes, small bags are permitted. However, it is recommended that you only bring essential items to the festival. Bringing large bags is strongly discouraged, as the lockers are limited in size and large suitcases/bags cannot be stored.
Can I bring my camera or camcorder to the event?
This depends on the camera or film camera. Small, non-professional cameras and phones are permitted, provided that the recordings are for personal use only. Publishing images is prohibited. Professional photo and film equipment may only be brought inside if you have press accreditation.
Can I bring the battery of my e-bike inside to store it safely?
No, unfortunately, for safety reasons, it is not permitted to bring a battery with you. We advise
you to come to the festival without your battery if you cannot keep it safe with your bicycle or store it securely.
Furthermore, Soenda Presents does not offer any facilities for charging your bicycle battery.
Are drugs allowed at the event?
No, just like in the rest of the Netherlands, drugs are not permitted at Soenda Presents. Soenda Presents has a zero tolerance policy when it comes to drugs, including drugs that are tolerated in the Netherlands. If drugs are found, you will be denied access to the site/removed from the site and the police will be notified.
Are there any dress codes at the event?
No, there are no specific dress codes during Soenda Presents, but you do need to look neat and tidy. Wearing a football shirt and/or discriminatory and/or otherwise offensive clothing, as well as clothing that covers the face, is not permitted under any circumstances.
I would like to advertise or sell something at or around this event—is that allowed?
No, without written permission, third parties are prohibited from distributing flyers/advertising and/or selling goods/services, such as nitrous oxide and/or food, on or around Soenda Presents.
Is smoking and vaping allowed at the event?
Yes. Smoking and vaping are permitted at Soenda Presents, but only in outdoor areas. When smoking/vaping outside the covered areas, please be considerate of other visitors and always dispose of cigarette butts in a bin.
Can I bring my e-cigarette and related liquids to the event?
Yes, you may bring one e-cigarette to Soenda Presents. The accompanying liquid may only be brought in if the packaging is new and still sealed (maximum one per visitor). Smoking an e-cigarette, just like smoking a regular cigarette, is only permitted in uncovered areas.
Can I bring my pet to the event?
No, pets are not permitted at Soenda Presents (with the exception of assistance dogs or similar).
From what age am I allowed to attend the event?
To attend Soenda Presents, you must be at least 18 years old. You may also be asked to show proof of identity. If you are unable to do so, you will unfortunately not be able to attend the festival.
How does the entrance control work at the event?
Upon entering Soenda Presents, you will be asked to cooperate with a voluntary search of yourself and the items you have with you. You always have the option of choosing someone of your own gender to conduct the search. Please stand in the appropriate queue for this. If you prefer not to be searched, we regret that we cannot admit you to the festival grounds.
For partying:
Be careful not to take any valuables with you and/or leave them in your car, and watch out for pickpockets. Follow the instructions of our security staff at all times. In the event of an unusual situation, send a text message to those at home to let them know that you are okay.
Sexual harassment:
Sexual violence or sexual harassment will not be tolerated in any way at Soenda Presents. If you are harassed or feel threatened, please report this to the organisation. You can do this to any security or first aid staff member. They will assist you and contact a manager within the organisation who can help you further. All security staff have undergone training and know how to respond. Female security staff are also present. First aid experts are on hand to assist you. You can also report incidents online. Please email info@elevation-events.com (this is not monitored permanently). In the event of inappropriate behaviour, you can of course also report it to the police. The organisation can assist you with this if you wish. All reports will, of course, be treated confidentially. More general information about medical and psychological advice and how to report an incident can be found at www.centrumsexueelgeweld.nl.
Use of alcohol and drugs:
It is well known that there are risks associated with the use of alcohol and/or drugs. However, be extra vigilant when consuming alcohol and drugs at temperatures above 20 degrees Celsius. Alcohol and/or drugs increase body temperature, so if you dance for a long time and do not drink enough, the risk of overheating increases. Drink sufficient water, but not too much: a maximum of one to two glasses per hour. Drinking too much in a short period of time can lead to water intoxication. When someone dies, it is usually due to overheating or water intoxication as a result of alcohol and/or drug use. So be careful and cool down every now and then. Look out for each other and don’t abandon anyone. Test your drugs before you go to the festival, as this is not possible at the festival itself. For more information and health risks, visit www.drugsenuitgaan.nl and www.unity.nl.
Hearing protection:
Soenda Presents supports the I Love my Ears campaign because we believe it is important that you can enjoy good music not only now, but also in twenty years’ time. So take good care of your ears. At www.ilovemyears.nl you will find a number of useful and easy tips on how to protect your ears as well as possible while still enjoying the music. Earplugs are available at all bars at Soenda Presents.
Medical assistance:
If you or one of your friends is not feeling well, go to the first aid station. There are expert first aiders there who can help you. Do not be afraid to tell them about your use of alcohol and drugs: the more clearly you explain what is wrong, the better they can help you. Feel free to speak openly, because medical confidentiality applies here too and we will not report you to the police.
After partying?
Forced and unsafe sex is more common when people are under the influence of alcohol and/or drugs. Respect each other and visit www.sense.info/soas for more information about safe sex. In addition, alcohol and/or drug use can lead to reduced concentration and slower reaction times, putting you and other road users at risk. Therefore, stop in good time and adjust your means of transport accordingly. Before going to sleep, drink water or isotonic drinks to restore your fluid balance.
I have a complaint about the event—where can I submit it?
If you have a complaint, we naturally regret to hear it. If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint after the event or would like to report your complaint later, you can send an email to info@elevation-events.com.
I have a complaint about the security staff, medical personnel, traffic marshal, or another event employee—where can I submit it?
If you have a complaint, we naturally regret that! If the complaint cannot wait, please send us a private message via Instagram. If you have a complaint afterwards, or if you want to report your complaint later, it is best to send an email to info@elevation-events.com. Please try to clearly indicate which person was involved, for example by remembering their physical characteristics, the time and the location.
How is privacy ensured on the event’s website?
This can be found in our privacy statement. Click HERE for the privacy statement.
Does the website use cookies?
Yes, the Soenda Presents website uses cookies. Click HERE for the cookie policy.
Is there a shuttle bus to and from the event?
No, unfortunately there is no shuttle bus service during Soenda Presents.
Are there buses from other cities to the event?
No, Soenda Presents does not operate buses from other cities.
How can I reach the event by public transport?
If you want to travel to Soenda Presents by public transport, we recommend travelling via Zuilen Station. You can do this by train from Utrecht Central Station. Utrecht Central Station is easily accessible from anywhere in the country.
Until what time can I get home using public transport?
The exact time you need to leave in order to get home depends on where you live. To find out the easiest way to get home from Utrecht Zuilen, we recommend consulting 9292OV.
Where can I park at the event?
If you are travelling by car, enter “Gietijzerstraat, Utrecht” into your satnav. From there, follow the instructions of the traffic controllers.
Where can a taxi drop me off?
If you are travelling by taxi, please provide the driver with the following address for navigation: “Gietijzerstraat, Utrecht”.
Where can a taxi pick me up?
A taxi can pick you up at Gietijzerstraat in Utrecht.
Is the taxi stand free of charge?
Yes, taxis do not have to pay to drop you off or pick you up at the festival.
Can I be dropped off and/or picked up by someone?
Yes, during Soenda Presents, you can be dropped off and picked up. Please enter Gietijzerstraat in Utrecht as the navigation address.
Can I come to the festival by bike, scooter, or moped?
Yes, you can come to Soenda Presents by bicycle, scooter or moped. We even recommend it!
Where is the bike parking located?
If you are coming by bicycle, scooter or moped, navigate to Gietijzerstraat, Utrecht. Follow the signs for “fietsenstalling” (bicycle parking).
Is the bike parking supervised?
No, the bicycle parking facility is not supervised.
Can I lock my bike to the bike rack?
No, never lock your bicycle to the bicycle rack.
Is the bike parking free of charge?
Yes, you do not have to pay for the bicycle parking facility. We would love for you to come by bicycle!
Can I walk to the festival?
Yes, this is possible and we even recommend it! If you are arriving on foot, please follow Gietijzerstraat.
What is (event name)?
Soenda Presents is an electronic orientated music event with local, regional and national appeal, which is visited by approximately 1.800 people from 18 years and older.
Visitors come to the event for the performances of national and international artists. Next to the various performances there’s also room for food trucks with delicious food, and there are spectacular decors and lightshows to be seen.
Where does (event name) take place?
Soenda Presents takes place at De Gietijzer in Utrecht. This is an indoor event venue where various types of events are organised, such as conferences, sporting events and music festivals.
When does (event name) take place?
Soenda Presents will take place on Friday 26 (11 p.m. to 6 a.m.), Saturday 27 (4 p.m. to 11.30 p.m.) and Wednesday 31 December (12.30 a.m. to 7 a.m.) 2025.
Who organizes (event name)?
Soenda Presents is organised by Soenda Indoor BV, which is part of Elevation Events. The Utrecht-based organisation was founded in 2009. The organisation is involved in developing and organising festivals: from concept to realisation. With its creative and innovative concepts, the self-producing organisation contributes to an appealing festival calendar for young adults in Utrecht and the surrounding area.
How do visitors get to (event name)?
Visitors arrive at the festival in various ways. Through the website and social media, visitors are advised and encouraged to travel to the festival by bicycle or public transport. A large proportion of visitors come from the immediate vicinity, for which a separate bicycle parking facility has been set up.
On which days/times is sound allowed to be produced?
Noise may be produced on Friday 26 December (11 p.m. to 6 a.m.), Saturday 27 December (4 p.m. to 11.30 p.m.) and Wednesday 31 December (12.30 a.m. to 7 a.m.). Prior to the festival, noise may be produced on Friday 26 December between 16:00 and 23:00 (maximum 2 hours) for the purpose of soundchecking. On Saturday 27 December, this is permitted between 15:00 and 16:00. On Wednesday 31 December, this is permitted between 23:30 and 00:00. The sound will be checked during the soundcheck.
Are there measurements and inspections regarding sound?
The agreements regarding noise standards have been established by the municipality of Utrecht. A specialised agency has been commissioned by the organisation to install various measuring points in the vicinity of the festival location. In addition, the organisation is able to carry out measurements at other locations. This equipment can be read remotely. Measuring points have also been installed on the stages so that, if necessary, the sound can be adjusted accurately. In addition to these measurements taken on the initiative of the organisation, the municipality of Utrecht also monitors the noise levels.
What does the organization do to reduce noise nuisance?
Prior to the festival, a sound engineer commissioned by the organisation draws up a sound plan. This is done so that potential noise pollution can be identified in advance and measures taken to limit it. For example, the sound is directed towards locations where the fewest people live, and advanced sound systems are used to dampen the sound at the rear of the speakers. These measures ensure that the sound is mainly directed towards the visitors and is limited as much as possible in the areas outside the festival grounds.
What if I am still bothered by noise?
At Soenda Presents, we pay a lot of attention to limiting noise pollution wherever possible. Unfortunately, there are many external factors that influence noise levels. The weather, in particular, is a factor that we as an organisation have no control over, but which can have a major impact. For example, if the wind changes direction, you may experience noise pollution later in the day even if you did not experience any earlier in the day. In addition, the cooling of the air after a hot day can cause sound to carry further. High humidity also causes sound to carry more easily, meaning that it can be heard at a greater distance from the site.
Complaints?
As an organisation, we pay a great deal of attention to limiting noise pollution. However, we cannot always prevent you from experiencing nuisance. Please note that the noise level builds up throughout the day. If you would like to contact us, please call 030-2433717 or send an email to info@elevation-events.com.
Is the waste generated by the festival cleaned up?
Yes, the organisation has an obligation to the local council and the owner of the site to leave the site in the same condition as it was found. The organisation hires a cleaning company that specialises in cleaning festival sites. Both during and after the festival, the company ensures that the site is cleaned. The cleaning service also ensures that litter along the access and exit roads to and from the site is cleaned up.
Does (event name) do anything for sustainability?
Yes, Soenda Presents and the organisation behind Soenda Presents are strongly committed to making the festival world more sustainable and ultimately creating a better, cleaner and more social world. In addition, we have created the ‘Local Legacy Programme’ to raise money from our guest list visitors, among others, through this fund. With that money, we have invested in sustainable projects in recent years. For example, last year, more than 500m2 of bee ribbon was planted in the Ruigenhoekse polder to give bees a better living environment. For more information about our sustainability policy, investments and goals achieved, please refer to the sustainability page on this website. Questions or comments regarding sustainability can be emailed to duurzaamheid@elevation-events.com.
What measures are taken regarding safety?
The organisation has its own security organisation consisting of:
• Specialists in crowd management and crowd control
• Medical care providers
• Mobility experts
• Security guards
• Fire safety advisor
The safety of the festival is guaranteed in collaboration with external parties such as the municipality of Utrecht, the police, GHOR, the fire brigade and the Utrecht safety region. The internal security organisation and external parties jointly draw up a security plan.
Where can I go with my questions?
The organisation can be contacted by email at info@elevation-events.com and by telephone on 030-2433717. You can also contact the organisation on this number during the festival.
Is food available at the event?
Yes, at Soenda Festival there are plenty of diverse food trucks serving a variety of cuisines.
Which food trucks will be present at the event?
We don’t want to give everything away, but at Soenda Festival you can choose from: fries, snacks, pizza, burgers, wraps, toasted sandwiches, fruit, and sweets. (checken bij Ninon!!)
Are there vegetarian and vegan options available at the event?
Yes, at Soenda Festival every food truck must offer at least one vegetarian item. This way, we hope to encourage visitors to make a conscious choice. For vegan options, you can email info@elevation-events.com.
Are there gluten-free options available at the event?
Yes, the fries are cooked in a separate fryer, making them gluten-free. If you want to know about more options, you can email info@elevation-events.com.
Are cigarettes available at the event?
No, cigarettes are unfortunately not available at Soenda Festival.
Are earplugs available at the event?
Yes, earplugs are available at all bars during Soenda Festival.
What other non-food products are available at the event?
At Soenda Festival, various stands sell non-food products such as Soenda merchandise, sunglasses, jewelry, caps, etc. (Marketing invullen wat we daadwerkelijk verkopen). Check the map for the locations.
The event uses hard cups—how does that work?
At Soenda Festival, all drinks are served in reusable cups or provided in plastic bottles/cans. How does it work? Pay 0.5 coins for your first cup or plastic bottle. When your cup or bottle is empty, return it to the bar when you get a new drink. There, your cup or plastic bottle will be exchanged for a new cup or plastic bottle free of charge. Tired of the cup? Then you can temporarily exchange it for a cup token at the bars. If you want another drink, you can exchange your cup token for a cup or plastic bottle, so you don’t have to pay again.
Why are hard cups being used?
Several studies show that the use of hard cups contributes significantly to a sustainable festival. The use of hard cups saves more than two million disposable cups/bottles per year for our organisation alone.
Can I keep my cup?
Yes, you can, but a cup only becomes sustainable if we can use it again at the next festival. Are you leaving? Then hand in your cup at the bar. With the cup token you receive in return, you can win great prizes!
I have a cup token—what can I do with it?
You can win great prizes with the cup coin. Two days after the festival ends, we will post the numbers of the winning cup coins in the Facebook event, so you will know if you have won a prize.
Where can I submit a question, comment, or suggestion about the sustainability of this event?
You can email these to duurzaamheid@elevation-events.com.
Does the organization monitor the weather?
Yes, Soenda Festival closely monitors the weather forecasts. We are assisted by various weather monitoring centers and will keep you informed in time, advising you on what to do if the weather could affect safety or the flow of the festival.
If it rains during the event, can I stay dry?
At Soenda Festival, there are covered areas available. Together, these areas allow most visitors to stay dry during a rain shower. However, at the busiest times, not everyone will be able to stay completely dry. We therefore recommend bringing a raincoat if rain is likely.
Are ponchos available at the event?
No, ponchos are generally not available, and we expect everyone to bring their own raincoat. This is partly for sustainability reasons.
What kind of shoes are best to wear to the event?
This mainly depends on the weather. We recommend wearing comfortable shoes suitable for dancing. High heels, flip-flops, and bare feet are not advised because the festival grounds have varied surfaces such as grass, asphalt, wooden floors, tent floors, and track plates. These surfaces do not always connect seamlessly. In heavy rain, we do our best to cover as much ground as possible with flooring, but it’s still wise to wear sturdy shoes or boots.
What clothing advice do you give for the event?
The advice is to wear clothing that you feel comfortable in and that suits the weather conditions. Keep in mind:
• Evenings can get chilly, so bring something warm for later in the day.
• If there’s a chance of rain, bring a jacket.
• When the sun is shining, it’s nice to have sunglasses, a hat, or a cap.
• In wet weather, good waterproof shoes can provide extra comfort.
Can I bring sunscreen to the event?
Yes, bringing sunscreen to Soenda Festival is allowed as long as it is a cream/lotion and the container holds less than 100ml. Any form of spray sunscreen is not allowed.
Can I bring a water gun to the event?
No, generally not. Only if temperatures are expected to exceed 28°C, small water guns with a maximum length of 15cm are permitted.
Is free drinking water available at the event?
Yes, free drinking water is available at the toilets. You can also buy drinking water at the bars.
How can I sign up for the event newsletter?
Sign up HERE for the official Soenda newsletter and stay updated on all information and the latest program updates.
Which social media channels does the event use?
Follow Soenda Festival on Instagram and Facebook, or keep an eye on this website. Use #soendafestival and tag us in your stories so we can see them too. We love that!
Are there any apps available for the event?
Yes, during Soenda Festival the APPIC app is active. Here you can find all information such as the festival map, the schedule, and details about food and drinks. Download the APPIC app from the Apple App Store or Google Play Store.
Can I become an ambassador?
Yes, you can! If you would like to become an ambassador for Soenda Festival, send an email to marketing@elevation-events.com. We’ll explain how it works.
Are there house rules that apply during the event?
Yes, to make Soenda Festival as enjoyable as possible, a number of house rules have been established. The most common questions about these rules are answered briefly below. The shortened house rules can be found HERE. Want to read the full house rules? They are included in the general terms and conditions, available HERE.
What am I allowed and not allowed to bring to the event?
To keep Soenda Festival safe and enjoyable, certain items are not allowed. This includes glassware, plastic bottles, hydration packs, cans, fireworks, nitrous oxide cartridges, spray cans, drones, umbrellas, selfie sticks, and other items deemed by staff as hazardous or disruptive. Other prohibited items include drugs, (fire)weapons, other dangerous objects or substances, as well as food, (alcoholic) drinks, and pets (except assistance dogs). If illegal items are found, you will be denied access and the police will be notified.
Can I bring a bag to the event?
Yes, small bags are allowed. However, it is recommended to bring only essential items. Large bags are strongly discouraged, as lockers have limited size and large suitcases/bags cannot be stored.
Can I bring my camera or camcorder to the event?
It depends on the device. Small, non-professional cameras and phones are allowed, provided that recordings are for personal use only. Public sharing of images is prohibited. Professional photo and video equipment is only permitted with press accreditation.
Can I bring the battery of my e-bike inside to store it safely?
No, for safety reasons, batteries are not allowed. We advise coming without the battery if you cannot store it safely with your bike. There is no possibility to charge e-bike batteries at the festival.
Are drugs allowed at the event?
No, drugs are not permitted at Soenda Festival, just as in the rest of the Netherlands. Soenda Festival has a zero-tolerance policy for drugs, including those tolerated under Dutch law. Possession will result in denied entry or removal from the festival grounds, and the police will be notified.
Are there any dress codes at the event?
No, there are no specific dress codes, but you should appear neat. Wearing football shirts, discriminatory or otherwise offensive clothing, as well as face-covering attire, is prohibited.
I want to advertise or sell something at or around this event—is that allowed?
No, without written permission it is forbidden for third parties to advertise or sell goods/services (including nitrous oxide or food) at or around Soenda Festival.
Is smoking and vaping allowed at the event?
Yes, smoking and vaping are allowed only in outdoor, non-covered areas. Be mindful of other visitors and always dispose of cigarette butts in a bin.
Can I bring my e-cigarette and liquids to the event?
Yes, you may bring one e-cigarette. The associated liquid is allowed only if the container is new and sealed (maximum one per visitor). E-cigarettes, like regular cigarettes, may only be used in outdoor areas.
Can I bring my pet to the event?
No, pets are not allowed (except assistance dogs).
From what age am I allowed to attend the event?
Visitors must be at least 18 years old. ID may be requested, and if you cannot provide it, entry will be denied.
How does the entrance control work at the event?
Upon entry, you will be asked to undergo a voluntary search of yourself and your belongings. You may choose a staff member of the same gender for this check—please stand in the appropriate line. If you refuse, entry will not be permitted.
Can I bring sunscreen to the event?
Yes, bringing sunscreen is allowed if it is a cream or lotion and the container is under 100ml. Spray or aerosol sunscreens are not permitted.
Can I bring a water gun to the event?
No, generally not. Only if temperatures are expected to exceed 28°C, small water guns up to 15cm in length are permitted.
For partying:
Before going to the festival, check the weather forecast and see the tips under the “Weather” section. Make sure not to bring or leave valuable items in your car and be aware of pickpockets. Always follow the instructions of our security staff. In case of an unusual situation, let people at home know via SMS that you are okay.
Sexual harassment:
Sexual violence or harassment is not tolerated at Soenda Festival in any form. If you are harassed or feel threatened, report it to the organization. You can contact any security or first aid staff. They will assist you and contact a manager within the organization who can help further. All security staff are trained and know how to act. Female security personnel are also present. First aid staff are trained to provide support. You can also report online by emailing info@elevation-events.com (not monitored continuously). For criminal behavior, you can also report to the police; the organization can assist you if desired. All reports are treated confidentially. More general info about medical and psychological advice, and how to report, can be found at www.centrumsexueelgeweld.nl.
Use of alcohol and drugs:
Using alcohol and/or drugs carries risks. Be extra cautious when temperatures exceed 20°C. Alcohol and drugs raise body temperature, so dancing for a long time while drinking too little increases the risk of overheating. Drink enough water but not too much: 1–2 glasses per hour. Drinking too much in a short time can lead to water intoxication. Deaths at festivals usually result from overheating or water intoxication caused by alcohol and/or drugs. Be careful, cool off occasionally, watch out for each other, and never leave someone alone. Test your drugs before the festival; testing is not possible on-site. For more info and health risks, visit www.drugsenuitgaan.nland www.unity.nl.
Hearing protection:
Soenda Festival supports the I Love my Ears campaign because we want you to enjoy good music now and in the future. Take care of your ears. For tips on protecting your ears while enjoying music, visit www.ilovemyears.nl. Earplugs are available at all bars at the festival.
Medical assistance:
If you or a friend are feeling unwell, go to the first aid station. Trained staff can help you. Be honest about alcohol or drug use: the better they understand the situation, the better they can help. Confidentiality applies, and first aid staff will not report to the police.
After partying:
Forced or unsafe sex is more common under the influence of alcohol or drugs. Respect each other and see www.sense.info/soas for safe sex tips. Alcohol and/or drugs can also reduce concentration and slow reaction times, putting yourself and others at risk. Stop in time and adjust your mode of transport accordingly. Drink water or isotonic drinks before sleeping to restore hydration.
I have a complaint about the event—where can I submit it?
If you have a complaint, we’re naturally very sorry to hear that! If the complaint cannot wait, send us a private message via Instagram. If you have a complaint afterwards or want to report it later, you can email info@elevation-events.com.
I have a complaint about the security staff, medical personnel, traffic marshal, or another event employee—where can I submit it?
If you have a complaint, we’re very sorry! If it cannot wait, send us a private message via Instagram. If you want to report it later, email info@elevation-events.com. Try to provide clear details about the person involved, such as physical characteristics, the time, and the location.
How is privacy ensured on the event’s website?
This is outlined in our privacy statement. Click HERE for the privacy statement.
Does the website use cookies?
Yes, the Soenda Festival website uses cookies. Click HERE for the cookie policy.
Is there a shuttle bus to and from the event?
Yes, during Soenda Festival there is a shuttle bus.
Where does the shuttle bus run?
The shuttle bus runs between Overvecht Station and the festival grounds. At Overvecht Station, exit towards P+R and Overvecht. In the evening, the bus departs from the same location where it dropped you off in the afternoon. If you’re unsure where that is, follow the signs for the shuttle bus from the festival.
What are the shuttle bus operating hours?
From Overvecht Station to Soenda Festival: 11:30 – 19:30
From Soenda Festival to Overvecht Station: 20:00 – approx. 00:30 (until the last festival visitor has left).
How often does the shuttle bus run?
The shuttle bus runs continuously during Soenda Festival. A bus departs every few minutes. At quieter times, you may have to wait, usually no longer than 20 minutes.
How much does a shuttle bus ticket cost and where can I buy it?
It’s best to buy a ticket online. A return ticket costs €8 (excluding ticket fee). Tickets purchased at the bus cost €10 for a return. Single tickets for the return trip are €5 per ride, available at the bus. Note: payment is card only!
How does it work if I bought an online bus ticket?
Show your ticket at the bus, either printed or on your phone. Once scanned and validated, you’ll receive a hardcopy bus ticket, which allows you to board.
Do I need to keep my bus ticket for the return trip?
Yes, you must show your hardcopy ticket on the way back. Only with this ticket can you board. If lost, you can buy a single ticket at the bus for €5. Card payment only!
Can I buy a ticket at the bus?
Yes, you can buy tickets at the bus. A return ticket costs €10. For faster boarding and a lower price, we recommend buying your ticket online. Card payment only!
Can I buy a single ticket?
Yes, single tickets are only available for the return trip at the bus for €5. Card payment only!
Are there buses from other cities to the event?
No, during Soenda Festival there are no buses from other cities.
Can I come with a privately organized tour bus?
Yes, this is possible. Registration of the bus is mandatory. Fill in THIS FORM. After submission, you will receive a confirmation by Thursday, 28 May, with detailed instructions for both the organizer and the driver. Make sure to read and share this information.
Where can my organized tour bus drop off and pick up visitors?
This information is included in the instructions received after registering the bus. Use Bastionweg as the navigation address. Follow the “touringcar” signage and instructions from traffic controllers.
Can a private tour bus park at the event for a long period?
No, due to limited space, buses must leave immediately after dropping off passengers. After the festival, buses must also depart immediately. Drivers should turn off the engine and music while waiting to respect the neighbors.
How can I reach the event by public transport?
If you want to travel to Soenda Festival by public transport, we recommend going via Overvecht Station. You can reach Overvecht from Utrecht Central Station, which is well connected to the rest of the country by train. From Overvecht Station, shuttle buses go directly to Soenda Festival. Use 9292OV to plan your route.
Until what time can I get home using public transport?
The exact departure time depends on your home location. From Overvecht Station, trains to Utrecht Central run until approximately 01:30. To see the best way to get home from there, consult 9292OV.
Where can I park at the event?
If you are coming by car, use Bastionweg in Utrecht as your navigation address. Follow the first signs for “parking” and obey the instructions of the traffic controllers.
How does it work if I bought a parking ticket online?
If you purchased a parking ticket online, show it to the cashier at the parking lot, either printed or on your phone. Once scanned and validated, you may enter the parking area and park your car.
Can I buy a parking ticket at the lot?
Yes, you can always buy a ticket at the parking lot. A parking ticket costs €20. For faster entry, we recommend buying a ticket online in advance, which is also cheaper. Card payment only!
How much does a parking ticket cost and where can I buy it?
It is best to buy a parking ticket online. The online price is €17.50 (excluding ticket fee). At the parking lot cashier, tickets cost €20. Card payment only!
Can I use a taxi?
Yes, during Soenda Festival there is a special taxi stand where taxis with a Utrecht taxi license can drop you off.
Where can a taxi drop me off?
If you are arriving by taxi, have the driver use Bastionweg in Utrecht as the navigation address. Follow the first signs for “taxi” and obey the instructions of the traffic controllers. Only taxis with a Utrecht taxi license can use the taxi stand. Rideshare services such as Uber, Bolt, or taxis without a Utrecht license must use the kiss & ride / rideshare pick-up point.
Where can a taxi pick me up?
If you want a taxi back home, you don’t need to pre-order one. There are plenty of taxis available at the taxi stand near the festival. Follow the “taxi” signs from the festival. Only licensed taxis are allowed at this stand. If you pre-ordered a taxi or rideshare, it will wait for you at the kiss & ride / rideshare pick-up point.
Where can a pre-booked taxi pick me up?
Pre-booked taxis, as well as Uber, Bolt, and other rideshare services, are directed to the kiss & ride / rideshare pick-up point.
Is the taxi stand free?
Yes, taxis do not need to pay to drop off or pick up passengers at the festival.
Can I be dropped off and/or picked up by someone?
Yes, during Soenda Festival you can be dropped off and picked up at the kiss & ride area.
Where can someone drop me off?
If you are being dropped off at the kiss & ride, have the driver use Kapelweg, Utrecht as the navigation address. Follow the first signs for “kiss & ride” and obey the instructions of the traffic controllers.
Where can someone pick me up?
If you are being picked up at the kiss & ride, tell the driver to use Kapelweg, Utrecht as the navigation address. Follow the first signs for “kiss & ride” and obey the traffic controllers’ instructions. Walk to the kiss & ride area and wait for the driver there.
Is the kiss & ride pick-up/drop-off free?
Yes, neither you nor your driver need to pay to be dropped off or picked up at the kiss & ride.
Can I come to the festival by bike, scooter, or moped?
Yes, you can come to Soenda Festival by bike, scooter, or moped. In fact, we even recommend it!
Where is the bike parking located?
If you are coming by bike, scooter, or moped, navigate to Gageldijk 4F, Utrecht. Follow the first yellow signs you see for “bike parking” and obey the instructions of the traffic controllers.
Is the bike parking monitored?
No, the bike parking is not guarded, but supervision is present.
Can I lock my bike to the bike racks?
No, never lock your bike to the bike racks.
Is the bike parking free?
Yes, bike parking is free. We encourage everyone to come by bike!
Can I walk to the festival?
Yes, you can, and we even recommend it! If you’re walking, follow Gageldijk 4F from Utrecht and Gageldijk 1 from Groenekan. From the first yellow signs you see, follow the directions and obey the instructions of the traffic controllers.
Download neighborhood notice
Via the link below, you can download the neighborhood notice that is distributed a few weeks before the festival. [Download neighborhood notice]
What is (event name)?
Soenda Festival is an electronic music festival with local, regional, national, and international appeal, attracting around 25,000 visitors aged 18+ annually. The first edition took place in 2009 at SOIA (Strand Oog in Al). Since 2011, the festival has been held at its current location in the Ruigenhoekse Polder. The upcoming edition is the 15th edition of the festival.
Visitors come for performances by national and international artists. Soenda Festival provides space for talented young artists as well as established international names. Besides the performances, there are food trucks, art and architectural installations, and spectacular decorations and light shows.
Where does (event name) take place?
Soenda Festival takes place in the Ruigenhoekse Polder, part of Noorderpark in the northern part of Utrecht. The area is designated for recreation, which includes events. A map is available showing which parts of the terrain will be used or closed during the festival days. [View map]
When does (event name) take place?
Soenda Festival will take place on Saturday, May 30, 2026, from 12:00 to 23:00.
When is the setup and teardown of (event name)?
Setup and teardown occur between Monday, May 18, and Friday, June 5. After June 5, minor restoration work may still take place. Key dates:
• May 18–21: Initial setup, including laying mats and pontoons, building bridges and tents. Some areas may be temporarily closed for safety, but pedestrians can still pass.
• May 22–June 2: Festival grounds fully closed. Do not enter even if temporary access appears open.
• May 30: During the festival, some surrounding areas (parking, south path, northwest corner) will be restricted.
• June 3–5: Teardown of infrastructure. Small parts may be temporarily closed for safety, but pedestrian access is allowed.
• After June 5: Minor restoration may take place, such as replacing facilities or reseeding areas.
Who organizes (event name)?
Soenda Festival is organized by Soenda BV, part of Elevation Events, founded in 2009. They handle concept development, organization, and production of festivals for young adults in Utrecht and surrounding areas.
How do visitors get to (event name)?
Visitors arrive in various ways. The website and social media encourage traveling by bike or public transport. A dedicated bike parking area is available at Gageldijk. Shuttle buses run from Station Overvecht.
Can I still use the area during setup and teardown?
Yes, parts of Ruigenhoekse Polder remain accessible to walkers. Some areas may be temporarily closed for safety (see map). From May 22–June 2, some paths are fully closed with detours provided. During the festival (May 30), some areas around the festival are restricted.
Are there closures during setup and teardown?
Yes, closures occur within Ruigenhoekse Polder for safety. Detours are provided, and residents/companies receive access letters. On the festival day, certain roads and paths will be partially or fully closed (see map for details).
Will my home or business remain accessible?
Yes, all homes and businesses remain accessible. Residents within closed areas receive a letter for access at traffic posts.
Will public transport be rerouted?
No, public transport will continue to operate regularly and has access at traffic posts.
Are surrounding businesses open during the festival?
Yes, most businesses near Ruigenhoekse Polder remain open and accessible. Check their websites for current opening hours.
When can sound be produced?
Sound can be produced during the festival (12:00–23:00) and one hour prior. On May 29, sound checks can take place from 16:00–20:00.
Are sound measurements and controls in place?
Yes, a specialized bureau places measurement points around the venue, including stages, and the Environmental Service of Utrecht monitors sound.
What does the organization do to limit noise?
A sound engineer prepares a sound plan, directing speakers toward areas with fewer residents and using advanced systems to minimize off-site noise.
What if I still experience noise disturbance?
External factors like wind, temperature, and humidity can affect noise. Contact the organization at 030-2433717or info@elevation-events.com for assistance.
Is festival waste cleaned up?
Yes, a professional cleaning company ensures the festival site and surrounding access routes are cleaned during and after the festival.
Is nature and wildlife protected?
Yes, the organization follows flora and fauna laws, works with ecologists, and implements measures to avoid sensitive areas.
Will fireworks be used?
No, fireworks are not used during Soenda Festival.
Does (event name) focus on sustainability?
Yes, Soenda Festival emphasizes sustainability and social responsibility. Through the Local Legacy program, funds are invested in eco-friendly projects, such as planting over 500 m² of pollinator-friendly areas. Questions can be emailed to duurzaamheid@elevation-events.com.
What is done for safety?
The organization has a safety team including crowd management specialists, medical staff, mobility experts, security personnel, and a fire safety advisor. They coordinate with local authorities, police, fire department, and emergency services to implement a safety plan.
Where can I ask questions?
The organization is reachable via info@elevation-events.com or by phone at 030-2433717, including during the festival.
Location
Soenda Festival takes place in the Ruigenhoekse Polder, which is part of the Noorderpark.
For specific navigation addresses and directions on how to get there, please see the “Transport” FAQ
Date & Opening Hours
Soenda Festival takes place on Saturday, May 30, 2026.
The festival is open from 12:00 PM to 11:00 PM.
Entrance Times
The entrance to Soenda Festival is open from 12:00 PM to 8:00 PM.
After this time, the entrance will be closed and it will no longer be possible to enter the festival.
Re-entry Policy
No, unfortunately re-entry is not possible.
Once you leave Soenda Festival, you can only re-enter by presenting a new, unused ticket that has not yet been scanned.
Age Requirement
To attend Soenda Festival, you must be at least 18 years old.
You may be asked to show valid identification. If you are unable to do so, access to the festival may be denied.
Tokens & Payments
Yes, during Soenda Festival you can purchase tokens at the cash desks and machines on the festival grounds.
These tokens can be exchanged for drinks and food at the bars and food trucks.
Payment Method
At Soenda Festival, payment is card-only.
Cash payments are not accepted.
Lockers
Yes, lockers are available for rent at Soenda Festival.
You can store items such as clothing and other valuables that you don’t want to carry with you all day. The lockers can be opened and closed an unlimited number of times.
You can rent a locker online in advance or on-site at the locker desk. We recommend renting a locker online to avoid waiting in line at the festival.
Use of lockers is at your own risk.
Where can I buy tickets for the event?
Tickets are available via the official Soenda Festival website and our ticket partner Weeztix.
We strongly advise purchasing tickets only through the official presale channels and TicketSwap. Only tickets bought through these channels are guaranteed to be valid and eligible for customer support.
What if the event is sold out?
If the event is sold out, we recommend purchasing tickets exclusively through TicketSwap, an official ticket partner.
The organization strongly discourages buying tickets from third parties, as the validity of these tickets cannot be guaranteed. Only tickets purchased via the official presale channels and TicketSwap are guaranteed to be valid and supported by the organization.
Can my ticket be scanned from my phone?
Yes, absolutely. Please make sure your screen brightness is set to 100% and have your phone ready when entering the event.
I’ve lost my ticket for the event — what should I do?
This can happen. First, please check your email inbox and spam folder carefully.
If you still can’t find your ticket, look for your order number, which can be found in the payment description of your transaction. With this order number, you can retrieve your tickets via Weeztix HERE.
We bought a group ticket for (event name). Can I enter separately from the rest of the group?
Yes. A group ticket consists of four separate pages. Each page represents one individual ticket and can be scanned separately from the others.
How does it work if I purchased a locker online?
If you rented a locker online through our ticket shop, you will receive an email no later than 7:00 PM on the day before the event containing your locker number and PIN code.
You do not need to visit the locker desk at the event—you can go directly to your locker and start using it.
If you did not receive your locker number and code, please contact Lockerbox via tickets@lockerbox.nl or visit the Lockerbox service desk at the event with your proof of purchase.
How does it work if I purchased a parking ticket online?
If you purchased a parking ticket online, please show it to the parking attendant upon arrival.
This can be either a printed ticket or a mobile ticket. Once your ticket is scanned and validated, you will be allowed to enter the parking area and park your car.
How does it work if I purchased a bus ticket online?
If you purchased a bus ticket online, please show it when boarding the bus.
This can be either a printed ticket or a mobile ticket. Once your ticket is scanned and validated, you will receive a hardcopy bus ticket, which allows you to board the bus.
Do I need to keep my bus ticket for the return trip?
Yes. You must show your hardcopy bus ticket on the return journey. Only passengers with a valid hardcopy ticket will be allowed to board the bus. If you have lost your ticket, you can purchase a one-way ticket for €5 at the bus.
Please note: payment at the bus is card-only (cash is not accepted).
lost something at the event and would like to get it back. What should I do?
All found items are collected after the festival and will be posted on the event’s Facebook page no later than Wednesday afternoon. If your lost item is listed, you can collect it at the Elevation Events office:
Leidseweg 125, 3533 HC Utrecht. For questions, please contact marketing@elevation-events.com.
I left something in my locker. What should I do?
Items left behind in lockers are collected by the locker provider, Lockerbox. If you forgot something, please fill out the Lost & Found form on the Lockerbox website:
Click here
Lockerbox will contact you directly after you submit the form.
How accessible is the event?
The organization does its utmost to ensure Soenda Festival is accessible for everyone.
A paved path runs throughout the festival grounds, with plastic plates and wooden floors in place. However, not all transitions are completely smooth or without thresholds. A large part of the festival consists of unpaved surfaces, which—depending on the weather—may not be equally accessible for everyone.
Most stages and facilities are generally easy to reach. There are also special provisions, such as a widened entrance and a wheelchair-accessible toilet.
If you are unsure whether attending is possible in your specific case, please email toegankelijkheid@elevation-events.com so we can discuss how to accommodate you.
I am currently less mobile. Can I still attend the event?
This depends on your level of mobility. The festival has paved paths, plastic plates, and wooden floors, but not all areas are fully smooth or threshold-free. Many areas are unpaved and may be challenging depending on the weather.
Most stages and facilities are generally accessible. Special provisions include a widened entrance and a wheelchair-accessible toilet.
If you are unsure whether attending is possible in your specific situation, please email toegankelijkheid@elevation-events.com, and we will work with you to find a solution.
Is there first aid at the event?
Yes, Soenda Festival has a fully equipped first aid station staffed with medical professionals who normally work in hospitals.
Facilities are comparable to those at an emergency department. Essential medicines and basic supplies, such as paracetamol and plasters, are also available.
Is there a place to pump breast milk at the event?
Yes. You can generally use a room at the first aid station for pumping.
Simply report to the first aid station—no prior notice is required. If the station is busy, you may need to wait or be directed to an alternative space. A refrigerator is available to temporarily store your milk.
Can I bring medication or other medical items to the event?
Yes. You must have a doctor’s note or medication passport and show it at the entrance. Make sure it is clear which medications you are carrying. Inform security during the check, and a medical professional will determine whether it can be brought inside.
For items that need to be kept cold or are difficult to carry or store in a locker, arrangements can usually be made at the first aid station. Please notify info@elevation-events.com beforehand.
I have a special diet. Can I bring my own food?
Only in exceptional cases. It must be a medical diet supported by a doctor’s note, and the required food must not be available at the festival.
If in doubt, contact info@elevation-events.com.
I have mental health concerns. Is it safe for me to attend?
This is a personal decision. You are welcome to attend, but be aware that Soenda Festival is busy and crowded.
There are usually quiet areas where you can take a break. Discuss with people close to you if you are unsure about attending, to help you decide.
I am pregnant. Is it safe to attend?
If you are pregnant, attending is your own responsibility. Alcohol and loud noise may be harmful to unborn children.
Consult your doctor or midwife if unsure about attending.
I have a service dog. Can I bring it to the event?
Yes. A service dog (or similar) is the only animal allowed at the festival. However, attending with a service dog is not recommended.
If you still plan to bring a service dog or have questions, contact toegankelijkheid@elevation-events.com.
Are parking tickets available for people with reduced mobility?
Please email toegankelijkheid@elevation-events.com to discuss available options.
How accessible is the path from the parking lot to the entrance for people with reduced mobility?
If you use a wheelchair or have severe mobility issues, please contact toegankelijkheid@elevation-events.com in advance so we can discuss the best options.
I am sensitive to stimuli (light/sound). Is it safe to attend?
Festivals are generally crowded and stimulating. Light flashes may occur frequently.
The first aid station is located in a relatively quiet area where you can take a break. There is no dedicated low-stimulation space at the festival. Discuss with people close to you if you are unsure about attending.
I have hearing problems. Can I attend the festival?
Visitors are asked to make space at the barriers if someone with hearing difficulties requests it.
This allows them to hold onto the barriers and feel the music vibrations more clearly.
Are elevated platforms available at the stages?
No elevated platforms are available.
From the dance floor, you can experience the light show and audience energy fully.
I am coming with a cargo bike / tricycle / adapted bike. Can I park it near the entrance?
Yes. A reserved space near the bike parking allows you to park as close to the entrance as possible.
From there, it is about a 5-minute walk to the entrance.
Email toegankelijkheid@elevation-events.com in advance so we can reserve enough space.
I attended the festival and would like to provide feedback
We welcome your feedback for future editions.
Please email toegankelijkheid@elevation-events.com.
Location
Soenda Presents takes place at Gietijzer, Utrecht. For specific navigation addresses and how to get there, see the ‘transport’ page (LINK).
Date
Soenda Presents takes place on Friday 26 (23:00-06:00), Saturday 27 (16:00-23:30) and Wednesday 31 December (00:30-07:00) 2025.
Opening Hours
The entrance to Soenda Presents will be open on Friday 26 December from 23:00 to 03:00, on Saturday 27 December from 16:00-20:00 and on Wednesday 31 December from 00:30-03:00. After these times, the entrance will be closed and you will not be able to enter.
Re-entry Policy
No, unfortunately this is not possible. After leaving Soenda Presents, you can only re-enter upon presentation of a new, unscanned ticket.
Age Requirement
To visit Soenda Presents, you must be at least 18 years old. You may also be asked to show your ID. If you are unable to do so, you will unfortunately not be able to visit the festival.
Tokens & Payments
Yes, during Soenda Presents, you can get tokens on site. These tokens can be exchanged for drinks and food at the bar and food trucks.
Payment Method
During Soenda Presents, you can only pay by debit card. It is not possible to pay with cash.
Lockers
Yes, lockers are available for hire at Soenda Presents. You can use these to store clothing and other valuables that you do not want to carry with you at all times during the festival. The lockers can be opened and closed as often as you like.
You can rent a locker either in advance online or at the locker desk during the festival. We recommend renting a locker online in advance, so you don’t have to wait at the festival, so you don’t have to wait and queue at the festival. Use of a locker is at your own risk.
Where can I buy tickets for the event?
Tickets are available for purchase via the Soenda Presents website and our ticket partner Weeztix. We advise you to only purchase tickets via the official presale addresses and TicketSwap. Only then can the organisation guarantee that they are valid and that service can be provided.
What if the event is sold out?
When Soenda Presents is sold out, we advise you to only purchase tickets via TicketSwap. Ticketswap is an official ticket partner. The organisation advises against purchasing tickets from third parties. The organisation cannot guarantee the validity of other tickets. Only tickets purchased through the official advance sales outlets and TicketSwap can be guaranteed by the organisation to be valid and that service can be provided.
Can my ticket be scanned from my phone?
Yes, please do! To do so, set the brightness of your screen to 100% and have your phone ready.
I’ve lost my ticket for the event — what should I do?
This can happen, of course. First, check your inbox and/or spam folder. Still can’t find it? Then find your order number, which is listed on your payment statement. With the order number, you can find your tickets at Weeztix HERE!
lost something at the event and would like to get it back. What should I do?
All lost property will be collected after the event and posted on the event’s Facebook page no later than two days after the event. If your lost item is among them, you can collect it from the Elevation Events office at Leidseweg 125, 3533 HC Utrecht. If you have any questions, please contact us at marketing@elevation-events.com.
I left something in my locker. What should I do?
Items left in the lockers can be collected on Sunday 21 September at the Gietijzer. After that, the items will be taken to the Elevation Events office at Leidseweg 125, 3533 HC in Utrecht. These will be posted on the event’s Facebook page by Monday afternoon at the latest. If you have any questions, please contact marketing@elevation-events.com.
How accessible is the event?
The organisation does its utmost to ensure that Soenda Presents is accessible to everyone. De Gietijzer is an indoor venue, which means that all facilities are fully accessible to everyone. In addition, special facilities such as a widened entrance gate and a wheelchair-accessible toilet are available. If you are still unsure whether it is possible for you to attend Soenda Presents, please send an email to toegankelijkheid@elevation-events.com, and we will work with you to see how we can make it happen.
I am currently less mobile. Can I still attend the event?
The organisation does its utmost to ensure that Soenda Presents is accessible to everyone. De Gietijzer is an indoor venue, which means that all facilities are fully accessible to everyone. In addition, special facilities such as a widened entrance gate and a wheelchair-accessible toilet are available. If you are still unsure whether it is possible for you to attend Soenda Presents, please send an email to toegankelijkheid@elevation-events.com, and we will work with you to see how we can make it possible.
Is there first aid at the event?
Yes, Soenda Presents has a fully equipped first aid facility. Medical specialists who normally work in hospitals are on hand here. The facilities available are largely the same as those found in an emergency room. So if anything happens, you are in good hands. The first aid station also has the necessary medicines and basic supplies such as paracetamol and plasters.
Is there a place to pump breast milk at the event?
Yes, at Soenda Presents you can generally make temporary use of one of the rooms at the first aid station for pumping. You can simply report to the first aid station for this; you do not need to indicate this in advance. In the unlikely event that the first aid station is very busy, you may have to wait a while or be assigned an alternative location. The first aid station also has a refrigerator where products can be stored temporarily.
Can I bring medication or other medical items to the event?
Yes, this is possible. Please ensure that you have a doctor’s note and/or a medication passport and that you can show these at the entrance. It is also important that it is clear which medications you are carrying with you. Please inform the security staff that you are carrying medication, and they will consult with a medical specialist to determine whether the medication may be brought inside. Do you have anything that needs to be kept cool for medical reasons or that you cannot carry with you or store in a locker? In that case, it is generally possible to leave it with the first aid team, possibly in a refrigerator. Please report this in advance via info@elevation-events.com. Please also inform security of this before the visit begins. The medical specialist will then assess whether it can be brought inside.
I have a special diet. Can I bring my own food?
This is only possible in very exceptional cases. It must be a medical diet for which you have a doctor’s certificate. In addition, it must be clear that the necessary dietary food is not available at the festival. If you are unsure, please contact us at info@elevation-events.com.
I have mental health concerns. Is it safe for me to attend?
This is a consideration and a choice you have to make yourself. As far as we are concerned, you are more than welcome. Please keep in mind that Soenda Presents is a busy festival with many visitors and the associated hustle and bustle. Do you need some peace and quiet? There are usually plenty of places where you can retreat and relax. If you are unsure whether to visit Soenda Presents, talk to people around you. They will help you reach the right conclusion.
I am pregnant. Is it safe to attend?
If you are pregnant, it is your own responsibility and decision whether you wish to attend Soenda Presents. Studies have shown that alcohol and loud noise can be harmful to unborn children. If necessary, consult your doctor or midwife about what is advisable.
I have a service dog. Can I bring it to the event?
Yes, an assistance dog or similar is the only animal permitted at Soenda Presents. However, we strongly advise against visiting the festival with an assistance dog or similar. If you are still considering this or have any questions, please contact toegankelijkheid@elevation-events.com.
Are parking tickets available for people with reduced mobility?
Send an email to toegankelijkheid@elevation-events.com and enquire about the possibilities.
How accessible is the path from the parking lot to the entrance for people with reduced mobility?
If you are in a wheelchair or have limited mobility and are travelling to the event by car, we recommend that you contact us in advance at toegankelijkheid@elevation-events.com. We will then discuss the options with you.
I am sensitive to stimuli (light/sound). Is it safe to attend?
Events are generally busy and stimulating. In addition, there may be heavy use of flashing lights. The first aid station is located in a relatively quiet area of the site, where you can take a break. There is no special low-stimulus area on site. If you are unsure whether to visit Soenda Presents, talk to people around you. They will help you reach the right conclusion.
I have hearing problems. Can I attend the festival?
We ask visitors to make space for the barriers when someone with impaired hearing requests it. When you have impaired hearing, it is nice to be able to hold onto the barriers so you can really feel the beats.
Are elevated platforms available at the stages?
There are no raised platforms at Soenda Presents. From the dance floor, you can fully experience the light show and the energy of the crowd.
I am coming with a cargo bike / tricycle / adapted bike. Can I park it near the entrance?
Yes, they keep a spot free at the bicycle parking area so you can park your bicycle as close to the entrance as possible. From there, it is about a 2-minute walk to the entrance. Please email toegankelijkheid@elevation-events.com in advance so we can take into account the number of spots we need to keep free.
I attended the festival and would like to provide feedback
We would love to hear how we can improve for future editions. Feel free to send us an email at toegankelijkheid@elevation-events.com.
Will there also be food available at the event?
Yes, there are plenty of different food options at Soenda Presents.
Which food trucks will be present at the event?
We don’t want to give everything away, but at Soenda Presents you can choose from toasted sandwiches and smoothies, among other things.
Are there vegetarian and vegan options available at the event?
Yes, every food truck at Soenda Presents must offer at least one vegetarian item. In this way, we hope to encourage you, our visitors, to make conscious choices. For vegan options, please email info@elevation-events.com.
Are there gluten-free options available at the event?
Yes, gluten-free options are offered by the food truck. If you are curious about other options,
please email info@elevation-events.com.
Are cigarettes available for purchase at the event?
No, unfortunately cigarettes are not available at Soenda Presents.
Are earplugs available at the event?
Yes, earplugs are available at the bar during Soenda Presents.
