Info

FAQ

General

Where does Soenda festival take place?

 Soenda festival takes place in the Ruigenhoekse Polder, which is part of the Noorderpark. For specific navigation addresses and how to get there, check out the page 'Transportation'.

 

When does Soenda festival take place?

Soenda Festival takes place on Saturday, the 25th of May 2024. The festival site is open from 12.00 – 23.00h.

 

During which times is it possible to enter Soenda festival?

The entrance of Soenda festival is open from 12.00 until 20.00h. After this, it won't be possible to enter the festival as the entrance will be closed.

 

Can I leave Soenda Festival and re-enter at some other time during the day?

No, unfortunately, this is not possible. After leaving Soenda festival, you can only re-enter the festival with a new, unscanned ticket. 

 

From which age can I visit Soenda festival?

To visit Soenda festival, you have to be at least 18 years old. Your ID might possibly be checked. If you aren't able to show your ID it's not possible to visit the festival, unfortunately.

 

Do I pay with tokens at Soenda festival?

Yes, during Soenda festival, you can buy tokens at the venue. These are available at the cash registers and machines. You can exchange these tokens for consumptions at the bar and food trucks. 

 

Can I pay with PIN and/or cash at Soenda festival?

During Soenda festival, it's only possible to pay with PIN. Payment with cash is not possible. 

 

Are there lockers at Soenda festival?

Yes, there are lockers available for rent at Soenda festival. In these you can store your clothing and valuable items which you don't want to carry around with you at all times. The lockers can be opened and closed endlessly. You can rent a locker online in advance or during the festival at the locker desk. We advise you to rent a locker in advance. This means you don't have to queue and wait at the festival. The use of a locker is at its own risk.

 

Ticketinfo

Where can I buy my tickets for Soenda festival?

Tickets are available at the website of Soenda festival and the website of our ticket partner Eventix. We strongly advise you to buy your ticket only via the official presale addresses and TicketSwap. The organization can only guarantee that these tickets are valid and provide a service based on that. 

 

What if Soenda festival is sold out?

We strongly advise you to buy your tickets via TicketSwap when Soenda festival is sold out. TicketSwap is an official ticket partner. The organization advises against the purchase of tickets via a third party because the organization can't guarantee that these tickets will be valid. The organization can only guarantee for these tickets to be valid and provide a service based on that.

 

Is it possible to scan my ticket on my mobile?

Yes, please! In order to do so please turn up the brightness of your phone to a 100% and keep your mobile ready. 

 

I've lost my ticket for Soenda festival, what now?

This can happen of course. Check our inbox and spam box of your e-mail first to be sure. If you really can't find it, check your bank account and look for the order number that is listed in the description of your payment. You can use this order number to find your tickets HERE on the website of Eventix. 

 

How does it work if I've rented a locker online?

In case you've rented a locker online via our ticket shop you will receive an e-mail at 19.00h on the day before the festival. In this e-mail, you can find your locker number and the pin code of your locker. This means you don't have to visit the locker desk at the festival. You can find your locker right away and use it. If you haven't received a locker number and code, please contact Lockerbox via tickets@lockerbox.nl or visit the service desk at the festival with your proof of purchase. 

 

How does it work if I've bought a parking ticket online? 

In case you've bought a parking ticket online, you show this to the employee at the parking site. You can use a printed ticket or your mobile. After your ticket is scanned and valid, you may enter the parking site and park your car.

 

How does it work if I've bought a bus ticket online?

In case you've bought a bus ticket online, you can show this on the bus. You can use a printed ticket or your mobile. After your ticket is scanned and valid, you will receive a hardcopy ticket for the bus. You can use this ticket to enter the bus. 

 

Do I have to save my bus ticket for the return travel?

Yes, you have to be able to show your hardcopy ticket for the return travel as well. Only upon presentation of your hardcopy ticket, you can re-enter the bus. If you've lost your ticket, you can buy a one-way ticket at the bus for €5,- PLEASE NOTE: On the bus, it's only possible to pay with PIN.

Lost & Found

I've lost an item and Soenda festival and would like it back, what now?

All lost & found items are collected after the festival and will be posted on the Monday afternoon after the festival, at the latest, on the Facebook event page. If you recognize your lost item, you can collect it at the office of Elevation Events, Leidseweg 125, 3522 HC Utrecht. For questions, you can contact office@elevation-events.com.

 

I've left behind something in my locker. What now?

Items that were left behind in the lockers will be taken by the locker rental company (Lockerbox). Did you forget something? Fill in the 'Lost & Found' form on the website of Lockerbox https://www.lockerbox.nl/lost-found/, and they will contact you. 

Need help?

What about the accessibility at Soenda festival?

The organization is doing their utmost best to make sure that Soenda festival is accessible to everyone. There are paved paths, steel plates and wooden floors across the entire venue. However, not all the changeovers are seamless and barrier-free. Next to this, a large part of the festival consists of unpaved surfaces which aren't always easily accessible to everyone (partly dependent on the weather). However, most of the stages and facilities are well-accessible in general. Next to this, there are special facilities available as well, like a widened entrance or a disabled toilet. Do you still have doubts about whether it's possible to visit Soenda festival in your specific case? Send us an e-mail at toegankelijkheid@elevation-events.com, and together, we'll have a look at how to make it happen.

 

Where are the entrances?

Upon arrival, you will notice two entrances that provide access to our venue.

Entrance A, located next to Pancake in the Parc and accessible from the parking lots/shuttle bus/etc., is accessible only by stairs.

On the other side, we have Entrance B, located behind the Intratuin and bicycle parking of the festival. It is worth noting that the route to this entrance is not paved. In rainy weather it can be difficult to reach this entrance when having reduced mobility. 

If you anticipate that this may cause problems for you, please do not hesitate to email us on: toegankelijkheid@elevation-events.com. We are ready to make sure you can enter through a separate entrance so that you can enjoy your visit to the fullest.

 

At this moment, I have reduced mobility. Can I still visit Soenda festival?

This depends on how reduced your mobility is. The organization is doing their utmost best to make sure that Soenda festival is accessible to everyone. There are paved paths, steel plates and wooden floors across the entire venue. However, not all the changeovers are seamless and barrier-free. Next to this, a large part of the festival consists of unpaved surfaces which aren't always easily accessible to everyone (partly dependent on the weather). However, most of the stages and facilities are well-accessible in general. Next to this, there are special facilities available as well, like a widened entrance or a disabled toilet. Do you still have doubts about whether it's possible to visit Soenda festival in your specific case? Send us an e-mail at toegankelijkheid@elevation-events.com, and together, we'll have a look at how to make it happen.

 

Is there a first-aid post present at Soenda festival?

Yes, at Soenda festival, there is a fully equipped first-aid facility present. Medical specialists – who usually work at hospitals – are present at that post. The present facilities are more or less equal to the ones at an E.R. – so in case something happens you will be in good hands. Next to this, the first-aid post is also equipped with some types of medication and basic utilities, such as paracetamol and band-aids. 

 

Is there a possibility to express milk at Soenda festival?

Yes, in general, it's possible to temporarily use one of the spaces at the first-aid post at Soenda festival.

You can report yourself at the first-aid post whenever you need. You don't have to report this in advance. In the unlikely event of a crowded first-aid post, it could be possible that you'd have to wait for a bit or that you get assigned to an alternative location. At the first-aid post, there's also a refrigerator present that can be used to temporarily store the products. 

 

I use medication or something else for medical purposes. Can I bring this to Soenda festival?

Yes, this is possible, but please make sure that you are in possession of a medical passport and that you're able to show this at the entrance. Next to this, it's also important that it's clearly shown which medication you are carrying. Report the fact that you're carrying medication during the visitation. After this, a medical specialist will examine the medication and decide if you can take it with you. Generally, it's possible to store your medical item(s) at the first-aid post if you bring something that has to stay cool for medical purposes or something that can't be carried around with you very easily. Please report this in advance via info@elevation-events.com. Also, notify the security staff before the visitation starts so a medical specialist can determine if the medical item(s) can be brought inside. 

 

I have a diet, can I bring my own food to Soenda festival because of this?

This is only possible in very exceptional cases. This only accounts for a specific diet for medical reasons, and you have to be in possession of a doctor's note. It also has to be clear that the food required for the diet isn't available at the festival. Please contact info@elevation-events.com if you have any doubts.

 

I'm suffering from mental problems/aren't very comfortable, is it a good idea to visit Soenda festival?

This is a consideration and choice that only you can make. In our opinion, you are more than welcome. But keep in mind that Soenda festival is a busy festival with a lot of visitors and accompanying crowds. Are you in need of some relaxation? There usually are plenty of chill-out spots where you can retreat and relax. At least talk to the people who are close to you if you're having doubts about visiting Soenda festival. You'll probably come to the right conclusion after doing so. 

 

I'm pregnant, is it a wise idea to visit Soenda festival?

It's your own responsibility and decision to visit Soenda festival if you are pregnant. Research has shown that alcohol and loud noises can be harmful to unborn children. Where appropriate, consult your doctor to discuss what would be a wise decision.

 

I have a service dog, can I visit Soenda festival with him/her?

Yes, a service dog or similar, is the only animal that is allowed at Soenda Festival. However, we strongly discourage visiting a festival with your service dog (or similar). Contact toegankelijkheid@elevation-events.com if you are still considering this or if you have any questions.

Food & non-food

Is it possible to have some food at Soenda festival?

Yes, there's a variety of food trucks present at Soenda festival with a diversity of kitchens. 

 

Which food trucks are present at Soenda festival?

We don't want to spoil everything, but at the festival you can choose from various selection. More information coming soon!

 

Are there vegetarian and vegan food options available at Soenda festival?

Yes, at Soenda festival, every food truck has to offer at least 1 vegetarian item. In this manner, we hope to motivate our visitors to make a conscious decision. There are a few vegan options available as well. 

 

Are there gluten-free options available at Soenda festival?

Yes, there are fries available. For other gluten-free options, please reach out to info@elevation-events.com.

 

Are cigarettes available at Soenda festival?

No, cigarettes are not available at Soenda festival.

 

Are earplugs available at Soenda festival?

Yes, earplugs are available at Soenda festival at all the bars and the merchandise stand.

 

Which other non-food items are available at Soenda festival?

During Soenda festival, there are several stands where non-food items are being sold, such as Soenda merchandise, sunglasses, etc. Check out the map for the locations. 

Hardcups

Hardcups at Soenda festival, and how does this work?

All drinks are being poured into reusable cups or PET bottles at Soenda festival. How does this work? You pay 0.5 token for your first cup or PET bottle. Is your cup or bottle empty? Return it at the bar when you're getting a new drink and your cup or PET bottle will be switched with a new cup or bottle. Are you done with your cup? Then you can return it at the bar and temporarily switch it for a cup token. When you want to get a new drink, you only have to return the cup token to receive a new cup or bottle, which means you don't have to pay for it again.

 

Why does Soenda work with hardcups?

Several research studies have shown that the use of hardcups contributes to a sustainable festival significantly. For this organization alone, the use of hardcups saves out two million single-use cups/bottles on a yearly basis. 

 

Can I keep my cup?

Yes, you may, but please realize that a cup can only become sustainable if we can reuse it during our next event. Are you leaving? Return your cup to the bar. You will then receive a cup token, which you can use to win several cool prizes! 

 

I have a cup token. What can I do with this?

With the cup token, you can win several cool prizes. We'll announce the winning cup numbers in the Facebook event on the Monday after the festival. You can use this number to check if you've won a prize.

Weather

Does Soenda festival monitor the weather? 

Yes, Soenda festival keeps a close eye on the weather the entire time. While doing so we're assisted by several weather offices. Should the weather impact the safety or the course of the festival, we will inform and advise you on what to do on time.

 

Should it rain during Soenda festival, can I take shelter somewhere?

There are several covered sites at Soenda festival. All these sites together can keep the majority of our visitors dry during a rainstorm. However, if this happens during the busiest moment at the festival, not all visitors will be able to take shelter. This is why we advise you to bring a raincoat should there be a slight chance of rain.

 

Are there ponchos available at Soenda festival?

No, basically, there are no ponchos available, which is why we assume that everyone will bring their own raincoat. We've made this decision from a sustainable point of view.  

 

Which type of shoes are best to wear to Soenda festival?

Obviously, this mostly depends on the weather. In any case, we recommend you wear comfortable shoes which are comfy enough to have a dance in. We don't recommend high heels, flipflops, and bare feet because the surface at Soenda festival isn't evenly everywhere and consists of different materials like grass, asphalt, wooden floors, tent floors, and ramps. This means that not everything is connected seamlessly to each other. We'll do our utmost best to cover most of the festival site should there be a lot of rain. Even still, it's a good idea to wear proper footwear or boots in that scenario. 

 

What is the clothing recommendation for Soenda festival?

Our advice is to dress in comfortable clothing that fits the weather conditions. Things to at least keep in mind:

  • It can cool down in the evening. Make sure to bring something warm for the nighttime;
  • Bring a jacket if there's a possibility of rain; 
  • Bring sunglasses, a hat or a cap if the sun is shining bright during the day; 
  • Proper footwear that is water-resistant can provide extra comfort when the weather is damp.

 

Can I bring sunscreen to Soenda festival?

Yes, it's allowed to bring sunscreen to Soenda festival if the sunscreen is spreadable and the quantity contained is 100ml or less. Any form of sunscreen spray/spray cans is not allowed.

 

Can I bring a water pistol to Soenda festival?

Principally no. Only when the temperature is expected to rise above 28 degrees Celsius can small water pistols – with a maximum length of 15cm – be brought inside. 

 

Is free drinking water available at Soenda festival?

Yes, there's free drinking water available at the toilets. At the bar you can also receive drinking water against payment. 

 

Staying up to date

How can I sign up for the Soenda festival newsletter?

Sign up HERE for the official Soenda festival newsletter and stay up to date with important information and the latest programming updates.

 

Which social media channels does Soenda festival use?

Follow Soenda festival on Instagram and Facebook, and keep an eye on this website. Share your pictures with #soendafestival so we can see them pass by as well – we like this! 

House rules

Are there house rules applicable during Soenda festival?

Yes, to make sure Soenda festival will be fun, we've drawn up a number of house rules. Below, you can find a summary of the answers to the most obvious questions about these house rules. The shortened house rules can be found HERE. Do you want to read the house rules in full? These can be found in the general conditions and HERE.

 

What can I and can't I bring to Soenda festival?

A number of items aren't allowed to keep Soenda festival safe and fun, i.e. glass items, plastic bottles, water bags, canned items, fireworks, nitrous oxide cartridges, spraying cans, drones, umbrellas, selfie sticks and other – subject to the judgement of the staff – disturbing or dangerous items too as drugs, (fire)weapons and /or other dangerous objects or fabrics, food, (alcoholic) drinks and/or pets (with the exception of service dogs or similar). You will be denied entry to the venue, and the police will be notified if prohibited items are found on you.

 

Can I bring a bag to Soenda festival?

Yes, small bags are allowed. However, it is strongly advised to bring only essential items to the festival. Large bags are discouraged, also because the locker has a limited size, which means large bags/suitcases can't be stored.

 

Can I bring my photo or film camera to Soenda festival?

This depends on the camera. Small, non-professional cameras and phones are allowed, but only if the recordings are for personal use – the publication of these images is prohibited. Professional photo- and film equipment can only be brought inside if you are in possession of a press accreditation.

 

Are drugs allowed at Soenda festival?

No, drugs are not allowed, just like everywhere else in The Netherlands. Drugs that are condoned in The Netherlands are also prohibited at Soenda festival. Soenda festival has a zero-tolerance policy in the field of drugs. Upon detection of drugs, you will be denied entry to the festival/removed from the festival, and the police will be informed. 

 

Is there a dress code for Soenda festival?

No, there is no specific dress code, but a neat appearance is required. The wearing of a football shirt and/or discriminating and/or other offensive clothing, as well as face-covering clothing, is not allowed.

 

I would like to advertise or sell something at or around the Soenda festival venue. Is this possible?

No, without written consent it is prohibited for any third party to promote/advertise and/or sell goods/services, like nitrous oxide and/or food at or around Soenda festival.

 

Is smoking allowed at Soenda festival?

Yes, smoking is allowed at Soenda festival, but only in the uncovered areas. Whilst smoking outside, keep your fellow visitors in mind and always dispose your cigarettes in a bin.

 

Can I bring my E-cigarette and accompanying liquids to Soenda festival?

Yes, you may bring one E-cigarette to Soenda festival. The accompanying liquid can only be brought inside if the package is new and sealed (maximum of 1 package per visitor). The smoking of an E-cigarette is only allowed at the uncovered areas, just like the smoking of a regular cigarette.

 

Can I bring my pet to Soenda festival?

No, pets are not allowed at Soenda festival (with the exception of service dogs or similar).

 

From which age can I visit Soenda festival?

To visit Soenda festival you have to be at least 18 years old, your ID might possibly be checked. If you aren't able to show your ID it's not possible to visit the festival, unfortunately.

 

How does the access control operate at Soenda festival?

Whilst entering Soenda festival you will be requested to cooperate with a voluntary visitation of yourself and the items you're carrying. You always have the possibility to choose a security staff member of your own gender for the visitation. Make sure to pick the right queue in order to do so. If you don't want to be searched, we can't let you enter the festival venue, unfortunately.

 

Can I bring sunscreen to Soenda festival?

Yes, it's allowed to bring sunscreen to Soenda festival if the sunscreen is spreadable and the quantity contained is 100ml or less. Any form of sunscreen spray/spray cans is not allowed.

 

Can I bring a water pistol to Soenda festival?

Principally no. Only when the temperature is expected to rise above 28 degrees Celsius, can small water pistols – with a maximum length of 15cm – be brought inside. 

 

Celebrate safe

Before the party:

Check the weather forecast and look for tips under the heading 'Weather'. Make sure you don't bring any valuable items/leave any valuable items in your care, and watch out for pickpockets. Follow the instructions of our safety staff at all times. Let the people back at home know that you're okay with an SMS in case of an unusual situation.  

 

Sexual harassment:

Sexual violence or sexual harassment is not tolerated at Soenda festival in any way. In case you feel harassed or threatened, please report this to the organization. You can do so at all the security or first-aid staff members. They will aid you and contact a superior from the organization who can further help you. All the security staff members have followed a course and know how to handle the situation. Female security staff members are present as well. At the first aid post, there are professionals who can aid you. You can also report the situation online. Sen dan e-mail to info@elevation-events.com (this address isn't monitored permanently). In case of transgressive behaviour, you can also file a report with the police. The organization can assist you with this if you want. Obviously, all notifications are treated confidentially. You can find more general info at www.centrumsexueelgeweld.nl about medical and psychological advice and about how to press charges. 

 

Alcohol and drug use:

It's well known that there are risks to the use of alcohol and/or drugs. But be extra careful when using alcohol and drugs at a temperature above 20 degrees Celsius. Alcohol and drugs increase the body temperature. So, if you're dancing for a long period and drink too little the risk of overheating increases. Make sure to drink plenty of water but also not too much: 1 or 2 glasses per hour maximum. If you drink too much water in a short period, there's also the risk of water poisoning. If someone dies when using alcohol/drugs, this is usually caused by overheating or water poisoning due to alcohol/drugs. So be extra careful and make sure to cool yourself down every now and then. Look out for each other and don't leave each other's side. Make sure to test your drugs before you visit the festival. You can't do this at the festival itself. Visit www.drugsenuitgaan.nl and www.unity.nl for the health risks and more information.

 

Hearing protection:

Soenda festival supports the 'I Love My Ears' campaign because we find it important that you will be able to enjoy good music not just now but also 20 years from now. You should take good care of your ears because of this. You can find a number of useful and handy tips at www.ilovemyears.nl on how to protect your ears as good as possible whilst still enjoying music. There are earplugs available at all the bars at Soenda festival.

 

Medical aid:

Visit the first aid post if you or one of your friends is not feeling well. Don't be scared to tell them about your use of alcohol or drugs: the better you inform them about the situation, the better they are able to help you. Medical confidentiality is applicable here as well, which means we won't press charges, so feel free to share. 

 

After the party?

Forced and unsafe sex are more common when people are under the influence of alcohol and/or drugs. Respect one another and check out www.sense.info/soas for more information on unsafe sex. Next to this, the use of alcohol and drugs can result in concentration impairment and a lower responsiveness rate, which causes you to be a danger to yourself and other road users. Make sure to stop on time and adjust your transportation to this. And don't forget to drink water or isotone drinks to replenish your fluids before you go to sleep.

Complaints and more

I have a complaint about Soenda festival, where can I send this?

If you have a complaint, we're very sorry about this. Send us a private message via Facebook if the complaint can't wait. Please send an e-mail to info @ elevation-events.com if you have a complaint afterwards or if you want to file your complaint afterwards.

 

I have a complaint about a security/medical staff member/traffic controller or another crew member of Soenda festival. Where can I send this? 

If you have a complaint, we're very sorry about this. Send us a private message via Facebook if the complaint can't wait. Please send an e-mail to info @ elevation-events.com if you have a complaint afterwards or if you want to file your complaint afterwards. Try to be as specific as possible when describing the person concerned, by means of physical appearances, for example, and about the time and location.

 

How is the privacy of the visitors of Soenda festival and on the website of Soenda festival safeguarded?

You can read about this in our privacy statement. Click HERE for the privacy statement. 

 

Does the website of Soenda festival use cookies?

Yes, the website of Soenda festival uses cookies. Click HERE for the cookies policy. 

Transportation

Shuttlebus

Is there a shuttle bus available for transportation to and from Soenda festival?

Yes, during Soenda festival there is a shuttle bus available for transportation.

 

At which location does the shuttle bus depart and arrive?

During Soenda festival the shuttle bus runs between station Overvecht and Soenda festival. At station Overvecht, you have to walk towards the P+R and Overvecht. At the festival site, the bus will depart from the same location as where you were dropped off during the day. From the festival follow the signs with 'Shuttle bus' if you can't remember this location.

 

What are the operating hours of the shuttle bus?

The shuttle bus runs between Overvecht station and Soenda festival from 11:30 to 19:30.

Between Soenda festival and Overvecht station, the shuttle bus operates from 20:00 until approximately 00:30 (until the last visitor leaves the festival grounds).

 

How often does the shuttle bus drive?

During Soenda festival, the shuttle bus drives constantly. There's a bus departing every few minutes, continuously during Soenda Festival. If you want to take the bus at a busy time, this could mean that you have to wait for a bit. This will hardly ever be more than 20 minutes.

 

How much is a ticket for the shuttle bus, and where can I buy one?

It's best to buy your shuttle bus ticket online. A return ticket costs €8,- ex. Ticket fee. On the bus, a return ticket can be bought for €10. For the way back, only one-way tickets are available for €5 per piece. PLEASE NOTE: you can only pay with PIN!

 

How does it work if I've bought a bus ticket online?

In case you've bought a bus ticket online, you can show this on the bus. You can use a printed ticket or your mobile. After your ticket is scanned and valid, you will receive a hardcopy ticket for the bus. You can use this ticket to enter the bus. 

 

Do I have to save my bus ticket for the return travel?

Yes, you have to be able to show your hardcopy ticket for the return travel as well. Only upon presentation of your hardcopy ticket, can you re-enter the bus. If you've lost your ticket, you can buy a one-way ticket on the bus for €5. You can only pay by pin. 

 

Can I buy a ticket at the bus?

Yes, you can always buy a ticket on the bus. A return ticket costs €10. We advise you to buy a ticket online in advance to accommodate a fast flow. This is even more cheap as well. PLEASE NOTE: On the bus, it's only possible to pay with PIN.

 

Can I also buy a one-way ticket?

Yes, but you can only buy a one-way ticket on the way back. These tickets cost €5 and are available ON the bus. PLEASE NOTE: On the bus, it's only possible to pay with PIN.

 

Tour buses

Can I travel to Soenda festival with a tour bus organized by myself?

Yes, this is possible. Please keep in mind that registering your bus with the organization is mandatory. Please complete THIS FORM if you're arriving via a self-organized tour bus. After you submit it, you will receive a registration form and detailed instructions for you as the organizer and the bus company from which you rented the bus. This instruction email will be sent on Thursday, May 23rd at the latest.

 

Where can I let the tour bus – that is organized by me – drop us off and pick us up later in the evening?

This information is described extensively in the instructions you will receive after the registration of your tour bus. 'Bastionweg' can be used as a navigation address. From there the bus driver has to follow the signs that say 'touring car' and follow the instructions of the traffic wardens.

 

Is it possible to park the tour bus – that is organized by me – at Soenda festival for a longer period? 

No, unfortunately, this is not possible due to the lack of space at Soenda festival. Tour buses have to leave immediately after the visitors have gotten off the bus. After being completed after the festival tour buses also have to leave immediately. Please keep our neighbours in mind when boarding the bus and make sure that the bus driver turns off the engine and music while waiting. 

 

Are there buses driving from other cities to Soenda festival?

No, during Soenda festival, there are no buses driving to the festival from other cities.

Public transport

How do I get to Soenda festival by public transport?

We recommend you travel via Station Overvecht if you want to travel to Soenda festival by public transport. This is possible by train from Utrecht Central Station. Utrecht Central Station is easily accessible from all across the country. Shuttle buses drive straight to Soenda festival from Station Overvecht. Use 9292OV to plan your trip.

 

Until what time is it possible for me to get home when travelling by public transport?

Your time of departure depends on the location of your home. There are trains departing from Station Overvecht to Utrecht Central Station until 01.30 at least. Check 9292OV to find out the easiest way to get home from there.

 

Parking

Where can I park at Soenda festival?

Enter 'Bastionweg Utrecht' as the navigation address if you're travelling by car. After seeing the first sign, follow the remaining signs and the instructions of the traffic wardens. 

 

(!) Use this location. (!)

 

How much is a parking ticket, and where can I buy one?

It's best to buy your parking ticket online. A parking ticket costs €17,50 ex. ticket fee when bought online. At the cash register in front of the parking site, parking tickets can be bought for €20,-. PLEASE NOTE: It's only possible to pay with PIN.

 

Can I buy a parking ticket at the parking site?

Yes, you can always buy a parking ticket at the parking site. At the cash register in front of the parking site, parking tickets can be bought for €20. We advise you to buy a ticket online in advance to accommodate a fast flow. This is even cheaper as well. PLEASE NOTE: it's only possible to pay with PIN.

Taxi with taxi certification Utrecht

I want to use a taxi, is that possible?

Yes, during Soenda Festival, a special taxi rank has been set up where taxis with taxi quality mark Utrecht can drop you off and also pick you up again.

 

Where can the taxi drop me off?

If you come by taxi, have the taxi driver enter Bastionweg, Utrecht, as your navigation address. From the first signs, follow the directions "taxi" and follow the instructions of the traffic controllers. 

Only taxis with taxi hallmark Utrecht can use the taxi stop. Ordered transport such as Uber, Bolt or taxis without Utrecht taxi quality mark can only use the Kiss & Ride/ordered transport stop.

 

Where can the taxi pick me up?

If you want to take a taxi back home, no need to order a taxi. There are plenty of taxis available at the festival taxi rank. Only official taxis with the correct permits are available at the taxi rank. If you did order a taxi or Uber, this taxi will wait for you at the Kiss & Ride/ordered transport stop.

 

Where can I have an ordered taxi pick me up?

Ordered taxis, like Uber, Bolt and other ordered transport, will be directed to the Kiss & Ride/ordered transport stop.

 

Is the taxi stand free?

Yes, taxis do not have to pay to drop you off or pick you up at the festival.

 

Ordered transport such as Uber, Bolt or taxis without taxi certification Utrecht

I want to use ordered transport, is that possible?

Yes, during Soenda Festival, services such as Uber, Bolt and taxis without a taxi seal of approval Utrecht can drop you off and also pick you up again.

 

Where can ordered transport drop me off?

If you come by ordered transport, have the driver enter Kapelweg, Utrecht, as your navigation address. From the first signs, follow the directions "Kiss & Ride/ordered transport" and follow the instructions of the traffic controllers.

 

Where can ordered transport pick me up?

If you want to return home by ordered transport, enter Kapelweg, Utrecht as your navigation address and tell the driver to follow the "Kiss & Ride/ordered transport" signs. Walk to the Kiss & Ride and wait for the driver here. Ordered transport can never wait at the taxi stop.

 

Is the ordered transport stop free?

Yes, ordered transport does not have to pay to drop you off or pick you up at the festival.

Kiss & Ride

I will be brought and/or picked up by someone. Is that possible?

Yes, during Soenda Festival you can be dropped off and picked up at the Kiss & Ride stop.

 

Where can someone come to drop me off?

If you are dropped off at the Kiss & Ride, have your driver enter Kapelweg, Utrecht, as your navigation address. From the first signs, follow the directions "Kiss & Ride" and follow the instructions of the traffic controllers.

(!) Use this location (!)

 

Where can someone come to pick me up?

If you are picked up at the Kiss & Ride, tell your driver to enter Kapelweg, Utrecht, as your navigation address. From the first signs, have him or her follow the "Kiss & Ride" directions and tell them to follow the instructions of the traffic controllers. Walk yourself to the Kiss & Ride and wait there for the driver.

 

Is it free to have me dropped off and/or picked up?

Yes, when you are dropped off or picked up at the Kiss & Ride, you or your driver do not have to pay anything for this.

Bicycle/Scooter/Moped

I want to travel to Soenda festival by bicycle, scooter or moped, is this possible?

Yes, you can travel to Soenda festival by bicycle, scooter or moped – we even encourage this!

 

Where is the bicycle parking located?

Navigate to Gageldijk 4F if you're travelling by bicycle, scooter or moped. Follow the signs with 'Fiets' and follow the instructions of the traffic wardens. PLEASE NOTE: The Gageldijk between Bastionweg and Robert Kochplein is closed to cyclists. You can detour via Bastionweg.

 

Is the bicycle parking free of charge?

Yes, the bicycle parking is free of charge – we'd even love for you to come by bike! 

 

By foot

I want to travel to Soenda festival by foot, is this possible?

Yes, this is possible, and we even encourage it! If you're travelling by foot, navigate to Gageldijk 4F. From the Groenekan, follow Gageldijk 1. Follow the yellow signs and the instructions of the traffic wardens.

Local residents (buurtbewoners)

Buurtbewoners

Buurtbewoners:

 

Via deze link kunt u de buurtbewonersbrief die enkele weken voor het festival wordt verspreid downloaden.

 

Wat is Soenda festival?

Soenda festival is een elektronisch georiënteerd muziekfestival met een lokale, regionale, landelijke en internationale aantrekkingskracht, waar jaarlijks circa 25.000 bezoekers van 18+ op afkomen. In 2009 vond, op SOIA (Strand Oog in AL) de eerste editie van het Soenda festival plaatst. Sinds 2011 wordt het festival georganiseerd op de huidige locatie in de Ruigenhoekse polder. De komende editie betreft de 14e editie van het festival. 

 

Bezoekers komen voor de optredens van nationale en internationale artiesten. Er is op Soenda festival ruimte voor zowel talentvolle, jonge artiesten als voor de gevestigde internationale namen. Naast de diverse optredens wordt er ook ruimte geboden aan foodtrucks met lekker eten, zijn er installaties van kunstenaars en architecten te bewonderen en zijn er spectaculaire decors en lichtshows te zien.

 

Waar vindt Soenda festival plaats?

Soenda festival vindt plaats in de Ruigenhoekse polder, dat onderdeel uitmaakt van het Noorderpark aan de noordkant van Utrecht. Het terrein heeft als bestemming recreatie waar ook evenementen onder vallen. Via onderstaande link is een plattegrond te openen waarop is weergegeven welke delen van het terrein, i.v.m. het festival, wanneer in gebruik en/of afgesloten zijn. Open plattegrond

 

Wanneer vindt Soenda festival plaats?

Soenda Festival vindt plaats op zaterdag 25 mei 2024. Het festival start om 12.00 uur en is om 23.00 uur afgelopen.

 

Wanneer vindt de op- en afbouw van Soenda festival plaats?

De op- en afbouw van het festival vindt plaats in de periode van maandag 13 mei t/m vrijdag 31 mei. In de periode na 31 mei kan het zijn dat er nog herstelwerkzaamheden worden uitgevoerd aan het terrein. Zie onderstaand de belangrijkste data op een rij:

 

·       Van maandag 13 mei t/m donderdag 16 mei wordt de opbouw van het festival opgestart. Gedurende deze dagen wordt de infrastructuur opgebouwd. Dit bestaan o.a. uit het leggen van rijplaten[1] en pontons, en het bouwen van bruggen en enkele tenten. Gedurende deze periode worden mogelijk kleine delen van het terrein, voor uw en onze veiligheid, tijdelijk afgesloten. U kunt in deze periode wel te allen tijde, eventueel te voet, passeren. 

 

·       Van vrijdag 17 mei t/m dinsdag 28 mei is het volledige festivalterrein afgesloten. We vragen u dan ook om het festivalterrein, ook wanneer er voor de werkzaamheden tijdelijk even een doorgang naar het terrein open staat, niet te betreden. Wij sluiten het terrein af voor uw en onze veiligheid. (Zie het rood gearceerde gedeelte op de plattegrond.)

 

·       Op zaterdag 25 mei, wanneer het Soenda festival plaatsvindt, zijn ook een aantal gebieden om het festival heen niet en/of beperkt toegankelijk. Het gaat dan o.a. om de parkeerplaats, het pad aan de zuidkant van het terrein en een deel in de noordwest hoek van het terrein. (Zie het blauw gearceerde gedeelte op de plattegrond.)

 

·       Van woensdag 29 mei t/m vrijdag 31 mei wordt de infrastructuur weer afgebouwd. Gedurende deze periode worden mogelijk kleine delen van het terrein, voor uw en onze veiligheid, tijdelijk afgesloten. U kunt in deze periode wel te allen tijde, eventueel te voet, passeren.

 

·       Na 31 mei, wanneer alles is opgeruimd, kan het zijn dat er kleine zaken hersteld moeten worden aan het terrein. Het gaat dan bijvoorbeeld om het terugplaatsen van voorzieningen en het inzaaien van bepaalde delen. 

 

Wie organiseert Soenda festival?

Soenda Festival wordt georganiseerd door Soenda BV, dat onderdeel is van Elevation Events. De Utrechtse organisatie is in 2009 opgericht. De organisatie houdt zich bezig met het ontwikkelen en organiseren van festivals: van concept tot aan de realisatie hiervan. De zelf-producerende organisatie levert met creatieve en vernieuwende concepten een bijdrage aan een aansprekende festivalagenda voor jongvolwassenen in Utrecht en omstreken.  

 

Hoe komen bezoekers naar Soenda festival?

Bezoekers komen op verschillende manieren naar het festival. Via de website en sociale media worden bezoekers geadviseerd en gestimuleerd om met de fiets of het OV naar het festival te komen. Een groot deel van de bezoekers komt uit de directe omgeving, hier is een aparte fietsenstalling voor ingericht aan de Gageldijk. Vanaf Station Overvecht rijden er pendelbussen van en naar de het festival.

 

Kan ik gedurende de periode dat het Soenda festival en de op- en afbouw daarvan plaatsvindt gewoon gebruik maken van de Ruigenhoekse polder?

Ja, zowel tijdens de op- en afbouw als gedurende het Soenda festival, blijft een deel van de Ruigenhoekse polder beschikbaar voor wandelaars. Welke gebieden dit precies zijn staat hieronder toegelicht en wordt weergegeven op de plattegrond die via de volgende link te openen is: Open plattegrond

 

·       In de perioden van maandag 13 mei t/m donderdag 16 mei en in de perioden van woensdag 29 mei t/m vrijdag 31 mei, kan het zijn dat, voor uw en onze veiligheid, af en toe kleine delen van het park worden afgesloten. U kunt in die periode wel ten alle tijden passeren. Het hele park is dus nog beschikbaar.

 

·       Van vrijdag 17 mei t/m dinsdag 28 mei is een deel van de Ruigenhoekse polder volledig afgesloten. (Zie het rood gearceerde gedeelte op de plattegrond.) Ook de fietspaden die de Ruigenhoekse polder doorkruizen zijn in die periode niet beschikbaar. Voor deze afsluitingen wordt een omleiding ingesteld via de Ruigenhoeksedijk, Koningin Wilhelminaweg, Gageldijk, Sint Anthoniedijk en de Kanonsdijk. Voor uw en onze veiligheid vragen we u deze omleidingsroutes te volgen en het afgesloten deel niet te betreden. (Zie de omleidingsroute op de plattegrond)

 

·       Op zaterdag 25 mei, wanneer het Soenda festival plaatsvindt, zijn ook een aantal gebieden om het festival heen niet en/of beperkt toegankelijk. Het gaat dan o.a. om de parkeerplaats, het pad aan de zuidkant van het terrein en een deel in de noordwest hoek van het terrein. (Zie het blauw gearceerde gedeelte op de plattegrond.)

 

Zijn er afsluitingen gedurende de periode dat het Soenda festival en de op- en afbouw daarvan plaatsvindt?

Ja, om de op- en afbouw veilig te laten verlopen zijn er gedurende deze periode een aantal afsluitingen van toepassing. Dit betreft enkel afsluitingen in de Ruigenhoekse polder zelf. Zie voor deze afsluitingen de antwoorden onder de vraag: Kan ik gedurende de periode dat het Soenda festival en de op- en afbouw daarvan plaatsvindt gewoon gebruik maken van de Ruigenhoekse polder?

 

Daarnaast is de volledige Ruigenhoekse polder binnen de Ruigenhoeksedijk, Koningin Wilhelminaweg, Gageldijk, Sint Anthoniedijk en de Kanonsdijk niet toegankelijk voor doorgaand fietsverkeer. Voor deze afsluitingen wordt een omleiding ingesteld via de Ruigenhoeksedijk, Koningin Wilhelminaweg, Gageldijk, Sint Anthoniedijk en de Kanonsdijk. Voor uw en onze veiligheid vragen we u deze omleidingsroutes te volgen en het afgesloten deel niet te betreden. (Zie de omleidingsroute op de plattegrond)

 

Om de bezoekersstromen op de showdag, de dag dat het Soenda festival plaatsvindt, veilig te laten verlopen zijn er een aantal verkeersmaatregelen genomen. Deze verkeersmaatregelen staan hieronder toegelicht en worden weergegeven op de plattegrond die via de volgende link te openen is: Open plattegrond

 

·       Op zaterdag 25 mei zal van 10.00 – 01.00 uur de Bastionweg tussen de Voordorpsedijk en de afrit N230 in beiden richtingen afgesloten zijn (zie oranje lijn op de bijgevoegde kaart).

 

·       Op zaterdag 25 mei zal van 10.00 – 01.00 uur de Sint Anthoniedijk, Kanonsdijk, Ruigenhoeksedijk en de Groenedijk alleen toegankelijk zijn voor bestemmingsverkeer (zie rode lijn op de bijgevoegde kaart).

 

·       Op zaterdag 25 mei zal van 10.00 – 20.00 uur de Gageldijk tussen de Rotonde Koningin Wilhelminaweg/Bastionweg en Steck in noordelijke richting afgesloten zijn. In zuidelijke richting is de Gageldijk gewoon geopend. Van 20.00 – 01.00 uur zal de Gageldijk tussen de Rotonde Koningin Wilhelminaweg/Bastionweg en tankstation Iesberts in beiden richtingen afgesloten zijn. Tankstation Iesberts blijft gedurende de openingstijden gewoon bereikbaar (zie blauwe lijn op de bijgevoegde kaart).

 

·       Op zaterdag 25 mei zal van 22.00 – 01.00 uur de afrit N230 richting de Bastionweg, de Bastionweg, de Koningin Wilhelminaweg tot aan de Groenekanseweg en de Gageldijk tussen tankstation Iesberts en de afrit van de N230 t.h.v. de Karl Markxdreef volledig afgesloten zijn (zie gele lijn op de bijgevoegde kaart). Ook zal de Koningin Wilhelminaweg vanaf afrit 32 (Bilthoven) richting het zuiden afgesloten zijn.

 

·       Op zaterdag 25 mei van 10.00 – 01.00 uur kunnen bezoekers die van de Koningin Wilhelminaweg richting het Soenda festival fietsen of andersom, geen gebruik maken van de Gageldijk tussen de Koningin Wilhelminalaan en het Robert Kochplein. Fietsers kunnen omfietsen via het fietspad ten oosten van de Bastionweg en het Robert Kochplein om de fietsenstalling te bereiken (zie groene lijn op de bijgevoegde kaart).

 

Is mijn woning en of bedrijf, ondanks de afsluitingen wel te bereiken tijdens Soenda festival?

Ja, alle woningen en bedrijven blijven te allen tijde bereikbaar. Alle woningen en bedrijven die binnen de afgesloten gebieden liggen hebben van ons een brief ontvangen. Op vertoon van deze brief (hardcopy of digitaal) of een poststuk krijgt u direct doorgang bij de verkeersposten. Ook eventueel bezoek kunt u de brief digitaal doorsturen, zodat ook zij snel doorgang krijgen bij de verkeersposten. Mocht dit voor u niet mogelijk zijn, neem dan contact met ons op.

 

Vanwege de extra drukte tijdens de uitstroom van het festival willen we bestemmingsverkeer voor de Koningin Wilhelminaweg vragen om zo min mogelijk tussen 22.30 en 00.00 te reizen. Indien u toch wilt reizen vragen wij u om aan de kant van de Groenekanseweg weg of aan te rijden.

 

Wordt het OV omgeleid gedurende de afsluitingen rondom Soenda festival?

Nee, het OV blijft regulier rijden, ook tijdens de afsluitingen. OV verkeer krijgt ten alle tijden doorgang bij de verkeersposten.

 

Zijn bedrijven rondom de Ruigenhoekse polder zoals de Forelvijfver, Pancake in the Park, Chi Chi, tankstation Iesberts, tuincentrum Steck, camping tussen Hemel en Aarde en molen Geesina op de dag van het festival gewoon geopend?

Ja, bijna alle bedrijven rondom de Ruigenhoekse polder zijn geopend zoals ze dat regulier op een zaterdag ook zouden zijn. Al deze bedrijven blijven ook regulier bereikbaar. Check voor de actuele openingstijden de websites van de verschillende bedrijven.

 

Op welke dagen/tijden mag er geluid worden geproduceerd?

Op de dag van het festival (zaterdag 25 mei) mag er tijdens (12.00 - 23.00 uur) en een uur voorafgaand aan het festival geluid worden geproduceerd. Op de dag voorafgaand aan het festival (vrijdag 24 mei) mag er tussen 16.00 en 20.00 uur geluid worden geproduceerd ten behoeve van de soundcheck. Tijdens de soundcheck worden de diverse stages gefaseerd gecontroleerd. Op één moment worden alle stages tegelijkertijd gecontroleerd om de meetapparatuur goed in te kunnen regelen.

 

Worden er metingen en controles op het gebied van geluid verricht?
De afspraken m.b.t. geluidsnormen zijn vastgesteld door gemeente de Bilt. Een gespecialiseerd bureau plaatst in opdracht van de organisatie in de omgeving van de festivallocatie diverse meetpunten. Daarnaast is de organisatie in staat op andere locaties metingen uit te voeren. Deze apparatuur kan op afstand worden uitgelezen. Ook zijn er meetpunten op de podia geïnstalleerd, zodat, indien nodig, geluid nauwkeurig kan worden bijgestuurd. Naast deze eigen metingen op initiatief van de organisatie, controleert de omgevingsdienst regio Utrecht in opdracht van de gemeente het geluid.

 

Wat doet de organisatie aan het beperken van de geluidsoverlast?
Voorafgaand aan het festival wordt in opdracht van de organisatie door een geluidsingenieur een geluidsplan opgesteld. Dit wordt gedaan zodat er in het voortraject al gekeken kan worden waar mogelijke geluidsoverlast zou kunnen ontstaan en hoe dit beperkt kan worden. Zo wordt het geluid bijvoorbeeld gericht op de locaties waar de minste mensen wonen en wordt er gewerkt met geavanceerde geluidssystemen waarbij het geluid aan de achterkant van de speakers wordt uitgedoofd. Door deze maatregelen wordt het geluid vooral op de bezoekers gericht en wordt het geluid in de gebieden daarbuiten zo veel mogelijk beperkt.

 

Ik heb toch last van geluidsoverlast kan dit?

Er wordt op Soenda festival veel aandacht besteed aan het waar mogelijk beperken van de geluidsoverlast. Maar helaas zijn er veel externe factoren die invloed hebben op het geluid. Voornamelijk het weer is een factor waar wij als organisatie geen grip op hebben maar die van grote invloed kan zijn. Door een draaiende wind kunt u bijvoorbeeld, wanneer u eerder op de dag geen overlast hebt ervaren, deze later op de dag wel ervaren. Daarnaast kan het afkoelen van de lucht na een warme dag ervoor zorgen dat geluid verder draagt. Maar ook een hoge luchtvochtigheid zorgt ervoor dat geluid makkelijker gedragen wordt waardoor het geluid op een grotere afstand van het terrein hoorbaar kan zijn. 

 

Klachten?

Als organisatie besteden wij veel aandacht aan het beperken van geluidsoverlast. Echter kunnen wij niet altijd voorkomen dat u overlast ondervindt. Houd er rekening mee dat het geluidsniveau gedurende de dag wordt opgebouwd. Indien u contact wilt opnemen, kan dat via 030-2433717 of mail naar info@elevation-events.com. 

 

Wordt het afval dat wordt veroorzaakt door het festival opgeruimd? 

Ja, de organisatie heeft richting het recreatieschap (eigenaar van het terrein) de verplichting het terrein zo achter te laten zoals het is aangetroffen. De organisatie huurt een schoonmaakbedrijf in dat is gespecialiseerd in het reinigen van festivalterreinen. Zowel tijdens als na afloop van het festival zorgt het bedrijf er voor dat het terrein wordt schoongemaakt. De schoonmaakdienst draagt er daarnaast ook zorg voor dat zwerfafval langs de toe- en afvoerwegen van en naar het terrein worden schoongemaakt.

 

Wordt er rekening gehouden met de natuur en flora- en faunawet?
Ja, er wordt rekening gehouden met de flora- en faunawetgeving. Een festival mag niet zorgen voor een overtreding van deze wet. Daarom werkt de organisatie samen met een bureau dat gespecialiseerd is op het gebied van flora en fauna. In samenwerking met ecologen (professionals op het gebied van natuur) wordt het terrein verkend en onderzocht en wordt bekeken waar mogelijk gevoelige natuurspots aanwezig zijn. Hierdoor weet de organisatie welke delen moeten worden ontzien en met welke maatregelen verstoring kunnen worden voorkomen. Zo kunnen bijvoorbeeld looproutes worden aangepast of locaties met broedende vogels worden afgeschermd.

 

Wordt er vuurwerk afgestoken?

Nee, aan het einde van het festival wordt er geen vuurwerk afgestoken.

 

Doet Soenda festival iets aan duurzaamheid?

Ja, Soenda festival en de organisatie achter Soenda festival zetten hoog in op verduurzaming van de festivalwereld en uiteindelijk een beter, schoner en socialere wereld. Daarnaast hebben we “het Local Legacy programma” in het leven geroepen om door middel van dit fonds geld op te halen bij o.a. onze gastenlijstbezoekers. Met dat geld hebben we de afgelopen jaren geïnvesteerd in duurzame projecten. Zo is er afgelopen jaar in de Ruigenhoekse polder ruim 500m2 bijenlint geplant om zodoende de bijen een betere leefomgeving te geven. Voor meer informatie over ons duurzaamheidsbeleid, investeringen en behaalde doelen verwijzen wij jullie graag door naar de duurzaamheidspagina op deze website. LINK

 

Wat wordt er gedaan op het gebied van veiligheid?

De organisatie heeft een eigen veiligheidsorganisatie die bestaat uit:

·       Specialisten op het gebied van crowdmanagement en crowdcontrol

·       Medisch zorgverleners

·       Mobiliteitsexperts

·       Beveiligers

·       Reddingsbrigade

·       Brandveiligheidsadviseur

 

In samenwerking met de externe partijen gemeente de Bilt, gemeente Utrecht, Recreatieschap Midden Nederland, politie, GHOR, brandweer en de veiligheidsregio Utrecht wordt de veiligheid van het festival gewaarborgd. De interne veiligheidsorganisatie en externe partijen stellen gezamenlijk een veiligheidsplan op.

 

Waar kan ik terecht met mijn vragen?

De organisatie is per email bereikbaar via info@elevation-events.com en telefonisch via 030-2433717. Ook tijdens het festival kunt u de organisatie bereiken op dit nummer.

 


 


[1] Stalen rijplaten dienen als bescherming voor de ondergrond om rijsporen te voorkomen.

 

Contact

Press

Do you want to report about Soenda?

Please email us at marketing@elevation-events.com  and tell us more about the platform you work for, your reach, and the coverage you’re planning to give Soenda. In the week prior to the festival, we will make a press selection and we’ll let you know if you made it through the final selection. Submitting an application does not automatically mean that we grant you a press pass.

Contact

For questions or suggestions, please contact Soenda either before or after the event through the phone number or e-mail address below:

Soenda BV
Leidseweg 125
3533 HC Utrecht
030 243 37 17
info@elevation-events.com