Where does Soenda festival take place?

Soenda festival takes place in the Ruigenhoekse Polder, which is part of the Noorderpark. For specific navigation addresses and how to get there, check out the page ‘Transportation’

When does Soenda festival take place?

Soenda Festival takes place on Saturday the 20th of May 2023. The festival site is open from 12.00 – 23.00h.

During which times is it possible to enter Soenda festival?

The entrance of Soenda festival is opened from 12.00 until 20.00h. After this, it won’t be possible to enter the festival as the entrance will be closed.

Can I leave Soenda Festival and re-enter at some other time during the day?

No, unfortunately, this is not possible. After leaving Soenda festival you can only re-enter the festival with a new, unscanned ticket.

From which age can I visit Soenda festival?

To visit Soenda festival you have to be at least 18 years old. Your ID might possibly be checked. If you aren’t able to show your ID it’s not possible to visit the festival, unfortunately.

Do I pay with tokens at Soenda festival?

Yes, during Soenda festival you can buy tokens at the venue, these are available at the cash registers and machines. You can exchange these tokens for consumption at the bar and food trucks.

Can I pay with PIN and/or cash at Soenda festival?

During Soenda festival it’s only possible to pay with PIN, payment with cash is not possible.

Are there lockers at Soenda festival?

Yes, there are lockers available for rent at Soenda festival. In these, you can store your clothing and valuable items which you don’t want to carry around with you at all times. The lockers can be opened and closed endlessly. You can rent a locker online in advance or during the festival at the locker desk. We advise you to rent a locker in advance, this means you don’t have to queue and wait at the festival. The use of a locker is at its own risk.

Where can I buy my tickets for Soenda festival?

Tickets are available at the website of Soenda festival and the website of our ticket partner Eventix. We strongly advise you to only buy your ticket via the official presale addresses and TicketSwap. The organization can only guarantee for these tickets to be valid and provide a service based on that.

What if Soenda festival is sold out?

We strongly advise you to buy your tickets via TicketSwap when Soenda festival is sold out. TicketSwap is an official ticket partner. The organization advises against the purchase of tickets via a third party because the organization can’t guarantee that these tickets will be valid. The organization can only guarantee for these tickets to be valid and provide a service based on that.

What are sealed tickets and why can't I download my ticket?

Sealed Tickets are tickets that can only be downloaded shortly before the event. Once the tickets are available for download, you will receive an email. If you’ve purchased tickets for a group of people, you’ll be able to assign the tickets or send them to your friends once they are available for download.

Is it possible to scan my ticket on my mobile?

Yes, please! In order to do so please turn up the brightness of your phone to 100% and keep your mobile ready.

I’ve lost my ticket for Soenda festival, what now?

This can happen of course. Check our inbox and spam box of your e-mail first to be sure. If you really can’t find it, check your bank account and look for the order number that is listed in the description of your payment. You can use this order number to find your tickets HERE on the website of Eventix.

We have bought a group ticket for Soenda festival, can I enter the festival separately?

Yes, a group ticket consists of 4 separate pages, each page stands for 1 ticket and can be scanned separately.

How does it work if I’ve rented a locker online?

In case you’ve rented a locker online via our ticket shop, you will receive an e-mail at 19.00h on the day before the festival. In this e-mail, you can find your locker number and the pin code of your locker. This means you don’t have to visit the locker desk at the festival, you can look up your locker right away and use it. If you haven’t received a locker number and code please contact Lockerbox via tickets@lockerbox.nl or visit the service desk at the festival with your proof of purchase.

How does it work if I’ve bought a parking ticket online?

In case you’ve bought a parking ticket online, you show this to the employee at the parking site, you can use a printed ticket or your mobile. After your ticket is scanned and valid you may enter the parking site and park your car.

How does it work if I’ve bought a bus ticket online?

In case you’ve bought a bus ticket online, you can show this on the bus, you can use a printed ticket or your mobile. After your ticket is scanned and valid you will receive a hardcopy ticket for the bus. You can use this ticket to enter the bus.

Do I have to save my bus ticket for the return travel?

Yes, you have to be able to show your hardcopy ticket for the return travel as well. Only upon presentation of your hardcopy ticket, you can re-enter the bus. If you’ve lost your ticket you can buy a one-way ticket at the bus for €5,-.

Please note: On the bus, it’s only possible to pay with PIN.

I’ve lost an item and Soenda festival and would like it back, what now?

All lost & found items are collected after the festival and will be posted on Monday afternoon after the festival latest on the Facebook event page. If you recognize your lost item you can collect it at the office of Elevation Events, Leidseweg 125, 3522 HC Utrecht. For questions, you can contact marketing@elevation-events.com.

I’ve left behind something in my locker, what now?

Items that were left behind in the lockers will be taken by the rental company of the lockers (Lockerbox). Did you forget something? Fill in the ‘Lost & Found’ form on the website of Lockerbox and they will contact you.

What about the accessibility at Soenda festival?

The organization is doing its utmost best to make sure that Soenda festival is accessible to everyone. There are paved paths, steel plates, and wooden floors across the entire venue. However, not all the changeovers are seamless and barrier-free. Next to this, a large part of the festival consists of unpaved surfaces which aren’t always easily accessible to everyone (partly dependent on the weather). However, most of the stages and facilities are well-accessible in general. Next to this, there are special facilities available as well, like a widened entrance or a disabled toilet. Do you still have doubts if it’s possible to visit Soenda festival in your specific case? Send us an e-mail at info@elevation-events.com and together we’ll have a look at how to make it happen.

At this moment I have reduced mobility, can I still visit Soenda festival?
This depends on how reduced your mobility is. The organization is doing its utmost best to make sure that Soenda festival is accessible to everyone. There are paved paths, steel plates, and wooden floors across the entire venue. However, not all the changeovers are seamless and barrier-free. Next to this, a large part of the festival consists of unpaved surfaces which aren’t always easily accessible to everyone (partly dependent on the weather). However, most of the stages and facilities are well-accessible in general. Next to this, there are special facilities available as well, like a widened entrance or a disabled toilet. Do you still have doubts if it’s possible to visit Soenda festival in your specific case? Send us an e-mail at info@elevation-events.com and together we’ll have a look at how to make it happen.

Is there a first-aid post present at Soenda festival?

Yes, at Soenda festival there is a fully equipped first-aid facility present. Medical specialists – who usually work at hospitals – are present at that post. The present facilities are more or less equal to the ones at an E.R. – so in case something would happen you will be in good hands. Next to this, the first-aid post is also equipped with some types of medication and basic utilities, such as paracetamol and band-aids.

Is there a possibility to express milk at Soenda festival?

Yes, in general, it’s possible to temporarily use one of the spaces at the first-aid post at Soenda festival.
You can report yourself at the first-aid post whenever you need it, you don’t have to report this in advance. In the unlikely event of a crowded first-aid post, it could be possible that you’d have to wait for a bit or that you get assigned to an alternative location. At the first-aid post, there’s also a refrigerator present that can be used to temporarily store the products.

I use medication or something else for medical purposes, can I bring this to Soenda festival?

Yes, this is possible, but please make sure that you are in the possession of a medical passport and that you’re able to show this at the entrance. Next to this, it’s also important that it’s shown clearly which medication you are carrying. Report the fact that you’re carrying medication during the visitation, after this, a medical specialist will examine the medication and will decide if you can take it inside with you. Generally, it’s possible to store your medical item(s) at the first-aid post if you brought something that has to stay cool for medical purposes or something that can’t be carried around with you very easily. Please report this in advance via info@elevation-events.com.  Also, notify the security staff before the visitation starts so a medical specialist can determine if the medical item(s) can be brought inside.

I have a diet, can I bring my own food to Soenda festival because of this?

This is only possible in very exceptional cases. This only accounts for a specific diet for medical reasons and you have to be in possession of a doctor’s note. It also has to be clear that the food required for the diet isn’t available at the festival. Please contact info@elevation-events.com if you have any doubts.

I’m suffering from mental problems/aren’t very comfortable, is it a good idea to visit Soenda festival?

This is a consideration and choice that only you can make. In our opinion you are more than welcome. But keep in mind that Soenda festival is a busy festival with a lot of visitors and accompanying crowds. Are you in need of some relaxation? There usually are plenty of chill-out spots where you can retreat and relax. At least talk to the people that are close to you if you’re having doubts about visiting Soenda festival. You’ll probably come to the right conclusion after doing so.

I’m pregnant, is it a wise idea to visit Soenda festival?

It’s your own responsibility and decision to visit Soenda festival if you are pregnant. Research has shown that alcohol and loud noises can be harmful to unborn children. Where appropriate, consult your doctor to discuss what would be a wise decision.

I have a service dog, can I visit Soenda festival with him/her?
Yes, a service dog, or similar, is the only animal that is allowed at Soenda Festival. However, we strongly discourage visiting a festival with your service dog (or similar). Contact info@elevation-events.com if you are still considering this or if you have any questions.

Is it possible to have some food at Soenda festival?

Yes, there’s a variety of food trucks present at Soenda festival with a diversity of kitchens.

Which food trucks are present at Soenda festival?

We don’t want to spoil everything but you can choose from fries, snacks, pizza, hamburgers, wraps, spring rolls, grilled cheese sandwiches, fruit, and sweets i.e.

Are there vegetarian and vegan food options available at Soenda festival?

Yes, at Soenda festival every food truck has to offer at least 1 vegetarian item. In this manner, we hope to motivate our visitors to make a conscious decision. There are a few vegan options available as well.

Are there gluten-free options available at Soenda festival?

Yes, during the composition of the food trucks we take into account that gluten-free options have to be offered as well. This means that there are several food trucks that offer gluten-free options.

Are cigarettes available at Soenda festival?

Yes, cigarettes are available at Soenda festival. Check out the map for the exact location.

Are earplugs available at Soenda festival? 

Yes, earplugs are available at Soenda festival at all the bars. Next to this, there’s a special stand where earplugs are also being sold. Check out the map for the exact location.

Which other non-food items are available at Soenda festival?

During Soenda festival there are several stands where non-food items are being sold such as Soenda merchandise, sunglasses, jewelry, caps, etc. Check out the map for the locations.

Do you work with hard cups at Soenda festival and how does this work?

All drinks are being poured into reusable cups or PET bottles at Soenda festival. How does this work? You pay 0.5 tokens for your first cup or PET bottle. Is your cup or bottle empty? Return it at the bar when you’re getting a new drink and your cup or PET bottle will be switched with a new cup or bottle. Are you done with your cup? Then you can return it at the bar and temporarily switch it for a cup token. When you want to get a new drink you only have to return the cup token to receive a new cup or bottle which means you don’t have to pay for it again.

Why do you work with hard cups?

Several types of research have shown that the use of hard cups contributes to a sustainable festival significantly. For this organization alone the use of hard cups saves two million single-use cups/bottles on a yearly basis.

Can I keep my cup?

Yes, you may, but please realize that a cup can only become sustainable if we can reuse it during our next event. Are you leaving? Return your cup to the bar. You will then receive a cup token which you can use to win several cool prizes!

I have a cup token, what can I do with this?

With the cup token, you can win several cool prizes. We’ll announce the winning cup numbers in the Facebook event (and news page on this website) on the Monday after the festival. You can use this number to check if you’ve won a prize.

Does Soenda festival monitor the weather?

Yes, Soenda festival keeps a close eye on the weather the entire time. While doing so we’re assisted by several weather offices. Should the weather impact safety or the course of the festival we will inform and advice you on what to do on time.

Should it rain during Soenda festival, can I take shelter somewhere?

There are several covered sites at Soenda festival. All these sites together can keep the majority of our visitors dry during a rainstorm. However, if this happens during the busiest moment at the festival not all visitors will be able to take shelter. This is why we advise you to bring a raincoat should there be a slight chance of rain.

Are there ponchos available at Soenda festival?

No, basically there are no ponchos available, which is why we assume that everyone will bring their own raincoat. We’ve made this decision from a sustainable point of view.  

Which type of shoes is best to wear to Soenda festival?

Obviously, this mostly depends on the weather. In any case, we recommend you wear comfortable shoes which are comfy enough to have a dance in. We don’t recommend high heels, flip-flops, and bare feet because the surface at Soenda festival isn’t evenly everywhere and consists of different materials like grass, asphalt, wooden floor, tent floor, and ramps. This means that not everything is connected seamlessly to each other. We’ll do our utmost best to cover most of the festival site should there be a lot of rain. Even still it’s a good idea to wear proper footwear or boots in that scenario.

What is the clothing recommendation for Soenda festival?

Our advice is to dress in comfortable clothing that fits the weather conditions. Things to at least keep in mind:

• It can cool down in the evening, make sure to bring something warm for the nighttime;
• Bring a jacket if there’s a possibility of rain;
• Bring sunglasses, a hat, or a cap if the sun is shining bright during the day;
• Proper footwear that is water-resistant can provide extra comfort when the weather is damp.

Can I bring sunscreen to Soenda festival?

Yes, it’s allowed to bring sunscreen to Soenda festival if the sunscreen is spreadable and the quantity contained is 100ml or less. Any form of sunscreen spray/spray cans is not allowed.

Can I bring a water pistol to Soenda festival?

Principally no. Only when the temperature is expected to rise above 28 degrees Celsius can small water pistols – with a maximum length of 15cm – be brought inside.

Is free drinking water available at Soenda festival?

Yes, there’s free drinking water available at the toilets. At the bar, you can also receive drinking water against payment.

Are there house rules applicable during Soenda festival?

Yes, to make sure Soenda festival will be fun we’ve drawn up a number of house rules. Below you can find a summary of the answers to the most obvious questions about these house rules. The shortened house rules can be found HERE. Do you want to read the house rules in full? These can be found in the general conditions and HERE.

What can I and can’t I bring to Soenda festival?

A number of items aren’t allowed to keep Soenda festival safe and fun, i.e. glass items, perfumes, plastic bottles, water bags, canned items, fireworks, nitrous oxide cartridges, spraying cans, drones, umbrellas, selfie sticks, and other – subject to the judgment of the staff – disturbing or dangerous items too as drugs, (fire)weapons and /or other dangerous objects or fabrics, food, (alcoholic) drinks and/or pets (with the exception of service dogs or similar). You will be denied entry to the venue and the police will be notified if prohibited items are found on you.

Can I bring a bag to Soenda festival?

Yes, small bags are allowed. However, it is strongly advised to bring only essential items to the festival. Large bags are discouraged, also because the locker has a limited size which means large bags/suitcases can’t be stored.

Can I bring my photo or film camera to Soenda festival?

This depends on the camera. Small, non-professional cameras and phones are allowed, but only if the recordings are for personal use – the publication of these images is prohibited. Professional photo- and film equipment can only be brought inside if you are in a position of press accreditation.

Are drugs allowed at Soenda festival?

No, drugs are not allowed just like everywhere else in The Netherlands. Drugs that are condoned in The Netherlands are also prohibited at Soenda festival. Soenda festival has a zero-tolerance policy in the field of drugs. In the detection of drugs, you will be denied entry to the festival/you will be removed from the festival and the policy will be informed.

Is there a dress code for Soenda festival?

No, there is no specific dress code but a neat appearance is required. The wearing of a football shirt and/or discriminating and/or other offensive clothing, as well as face-covering clothing, is not allowed at least.

I would like to advertise or sell something at or around the Soenda festival venue, is this possible?

No, without written consent it is prohibited for any third party to promote/advertise and/or sell goods/services, like nitrous oxide and/or food at or around Soenda festival.

Is smoking allowed at Soenda festival?

Yes, smoking is allowed at Soenda festival but only in uncovered areas. Whilst smoking outside, keep your fellow visitors in mind and always dispose of your cigarettes in a bin.

Can I bring my E-cigarette and accompanying liquids to Soenda festival?

Yes, you may bring one E-cigarette to Soenda festival. The accompanying liquid can only be brought inside if the package is new and sealed (maximum of 1 package per visitor). The smoking of an E-cigarette is only allowed in uncovered areas, just like the smoking of a regular cigarette.

Can I bring my pet to Soenda festival?

No, pets are not allowed at Soenda festival (with the exception of service dogs or similar).

From which age can I visit Soenda festival?

To visit Soenda festival you have to be at least 18 years old, your ID might possibly be checked. If you aren’t able to show your ID it’s not possible to visit the festival, unfortunately.

How does the access control operate at Soenda festival?

Whilst entering Soenda festival you will be requested to cooperate with a voluntary visitation of yourself and the items you’re carrying. You always have the possibility to choose a security staff member of your own gender for the visitation. Make sure to pick the right queue in order to do so. If you don’t want to be searched, we can’t let you enter the festival venue, unfortunately.

Can I bring sunscreen to Soenda festival?

Yes, it’s allowed to bring sunscreen to Soenda festival if the sunscreen is spreadable and the quantity contained is 100ml or less. Any form of sunscreen spray/spray can’s is not allowed.

Can I bring a water pistol to Soenda festival?

Principally no. Only when the temperature is expected to rise above 28 degrees Celsius, can small water pistols – with a maximum length of 15cm – be brought inside.

Before the party:

Check the weather forecast and look for tips under the heading ‘Weather’. Make sure you don’t bring any valuable items/leave any valuable items in your care and watch out for pickpockets. Follow the instructions of our safety staff at all times. Let the people back at home know that you’re okay with an SMS in case of an unusual situation 

Sexual harassment:

Sexual violence or sexual harassment is not tolerated at Soenda festival in any way. In case you feel harassed or threatened: please report this to the organization. You can do so at all the security or first-aid staff members. They will aid you and contact a superior from the organization who can further help you. All the security staff members have followed a course and know how to handle the situation. There are female security staff members present as well. At the first aid post, there are professionals who can aid you. You can also report the situation online. Send an e-mail to info@elevation-events.com (this address isn’t monitored permanently). In the case of transgressive behavior, you can also file a report with the police. The organization can assist you with this if wanted. Obviously, all notifications are treated confidentially. You can find more general info at www.centrumsexueelgeweld.nl about medical and psychological advice and about how to press charges.

Alcohol and drugs use:

It’s well known that there are risks to the use of alcohol and/or drugs. But be extra careful when using alcohol and drugs at a temperature above 20 degrees Celsius. Alcohol and drugs increase the body temperature. So, if you’re dancing for a long period and drink too little the risk of overheating increases. Make sure to drink plenty of water but also not too much: 1 or 2 glasses per hour maximum. If you drink too much water in a short period there’s also the risk of water poisoning. If someone dies when using alcohol/drugs this is usually caused by overheating or water poisoning due to alcohol/drugs. So be extra careful and make sure to cool yourself down every now and then. Look out for each other and don’t leave each other’s side. Make sure to test your drugs before you visit the festival, you can’t do this at the festival itself. Visit www.drugsenuitgaan.nl and www.unity.nl for health risks and more information.

Hearing protection:

Soenda festival supports the ‘I Love My Ears’ campaign because we find it important that you will be able to enjoy good music not just now but also 20 years from now. You should take good care of your ears because of this. You can find a number of useful and handy tips at www.ilovemyears.nl on how to protect your ears as good as possible whilst still enjoying music. There are earplugs available at all the bars at Soenda festival.

Medical aid:

Visit the first aid post if you or one of your friends is not feeling well. Don’t be scared to tell them about your use of alcohol or drugs: the better you inform them about the situation, the better they are able to help you. Medical confidentiality is applicable here as well which means we won’t press charges, so feel free to share.

After the party?

Forced and unsafe sex is more common when people are under the influence of alcohol and/or drugs. Respect one another and check out www.sense.info/soas for more information on unsafe sex. Next to this, the use of alcohol and drugs can result in concentration impairment and a longer response time which causes you to be a danger to yourself and other road users. Make sure to stop on time and adjust your transportation to this. And don’t forget to drink water or isotone drinks to replenish your fluids before you go to sleep.

I have a complaint about Soenda festival, where can I send this?

If you have a complaint, we’re very sorry about this. Send us a private message via Facebook if the complaint can’t wait. Yousend an e-mail to info@elevation-events.com if you have a complaint afterward or if you want to file your complaint afterward.

I have a complaint about a security/medical staff member/traffic controller or another crew member of Soenda festival, where can I send this?

If you have a complaint, we’re very sorry about this. Send us a private message via Facebook if the complaint can’t wait. You can send an e-mail to info@elevation-events.com if you have a complaint afterward or if you want to file your complaint afterward. Try to be as specific as possible when describing the person concerned, by means of physical appearances for example, and about the time and location.

How is the privacy of the visitors of Soenda festival and on the website of Soenda festival safeguarded?

You can read about this in our privacy statement. Click HERE for the privacy statement.

I would like to travel to Soenda festival by foot, is this possible?

Yes, this is possible and we even encourage this as well! Navigate to Gageldijk 5 if you’re traveling by foot. From the Groenekan, follow Gageldijk 1. Follow the yellow signs and follow the instructions of the traffic wardens.

I want to travel to Soenda festival by bicycle, scooter or moped, is this possible?

Yes, you can travel to Soenda festival by bicycle, scooter, or moped – we even encourage this!

Where is the bicycle parking located?

Navigate to Gageldijk 5 if you’re traveling by bicycle, scooter, or moped. Follow the signs with ‘Fiets’ and follow the instructions of the traffic wardens.

PLEASE NOTE: the Bastionweg is closed off for visitors who travel by bike, this means you can only reach Soenda festival via the Bastionweg.

PLEASE NOTE: the bicycle parking has a new location.

Is the bicycle parking free of charge?

Yes, the bicycle parking is free of charge – we’d even love for you to come by bike!

Can I take the battery of my E-bike inside at Soenda Festival to store it safely?

No, unfortunately, this is not allowed for security reasons. If you cannot keep/store your battery safely with your bike, we advise you to come to the festival without a battery. There are also no options at Soenda Festival to charge your bicycle battery.

Is there a shuttle bus available for transportation to and from Soenda festival?

Yes, during Soenda festival there is a shuttle bus available for transportation. 

At which location does the shuttle bus depart and arrive?

During Soenda festival the shuttle bus runs between station Overvecht and Soenda festival. At station Overvecht you have to walk towards the P+R and Overvecht. At the festival site the bus will depart from the same location as where you were dropped off during the day. From the festival follow the signs with ‘Shuttle bus’ if you can’t remember this location.

Between what hours will the shuttlebus drive?

During Soenda festival the shuttle bus will drive from 11.30 (station Overvecht) until the last visitor has left the venue which is around 00.30h. During this window the shuttle bus will drive in both directions. This means you can travel to the festival at any time during the day.

How often does the shuttle bus drive?

During Soenda festival the shuttle bus drives constantly. There’s a bus departing every few minutes, continuously during Soenda Festival. You want to take to bus at a busy time this could mean that you have to wait for a bit. This will hardly ever be more than 20 minutes.

How much is a ticket for the shuttle bus and where can I buy one?

It’s best to buy your shuttle bus ticket online.  A return ticket costs €7 + fee. At the bus a return ticket can be bought for €10. For the way back only one-way tickets are available for €5 per piece.

PLEASE NOTE: you can only pay with PIN!

How does it work if I’ve bought a bus ticket online?

In case you’ve bought a bus ticket online you can show this at the bus, you can use a printed ticket or your mobile. After your ticket is scanned and valid you will receive a hardcopy ticket for the bus. You can use this ticket to enter the bus.

Do I have to save my bus ticket for the return travel?

Yes, you have to be able to show your hardcopy ticket for the return travel as well. Only upon presentation of your hardcopy ticket, you can re-enter the bus. If you’ve lost your ticket you can buy a one-way ticket at the bus for €5. You can only pay by pin.

Can I buy a ticket at the bus?

Yes, you can always buy a ticket at the bus. A return ticket costs €10. We advise you to buy a ticket online in advance to accommodate a fast flow. This is even more cheap as well. PLEASE NOTE: In the bus it’s only possible to pay with PIN.

Can I also buy a one-way ticket?

Yes, but you can only buy a one-way ticket on the way back. These tickets cost €5 and are available at the bus. PLEASE NOTE: In the bus it’s only possible to pay with PIN.

Are there buses driving from other cities to Soenda festival?

No, during Soenda festival there are no buses driving to the festival from other cities.

How do I get to Soenda festival by public transport?

We recommend you to travel via Station Overvecht if you want to travel to Soenda festival by public transport. This is possible by train from Utrecht Central Station. Utrecht Central Station is easily accessible from all across the country. Shuttle buses are driving straight to Soenda festival from Station Overvecht. Use 9292OV to plan your trip.

Until what time is it possible for me to get home when traveling by public transport?

Your time of departure depends on the location of your home. There are trains departing from Station Overvecht to Utrecht Central Station until 01.30 at least. Check 9292OV to find out the easiest way to get home from there.

I want to use a taxi, is this possible?

Yes, during Soenda festival there’s a special taxi stand where taxis can drop you off and pick you up later on.

At which location can the taxi drop me off?

Let the taxi driver use ‘Bastionweg, Utrecht’ as a navigation address if you’re traveling by taxi. After seeing the first sign follow the signs with ‘Taxi’ and follow the instructions of the traffic wardens. Only official taxis can use the taxi exit, other transportation services without a blue sign cannot.

At which location can the taxi pick me up?

It’s not necessary to order a taxi if you want to go home because there will be plenty of taxis available at the taxi stand at the festival. To get to the taxi stand you have to follow the signs with ‘Taxi’ from the festival. There will only be official taxis with the right permits at the taxi stand. If you’ve ordered a taxi or Uber yourself after all then this taxi will be waiting for you at the Kiss & Ride. This is because ordered taxis aren’t allowed to wait at the taxi stand.

At which location can my ordered taxi pick me up?

Ordered taxi’s and Uber’s are referred to as the Kiss & Ride. They will be waiting for you over there.

Is the taxi stand free of charge?

Yes, taxis aren’t charged to drop you off or pick you up at the festival.

Where can I park at Soenda festival?

Enter ‘Bastionweg Utrecht’ as a navigation address if you’re traveling by car. After seeing the first sign follow the remaining signs and the instructions of the traffic wardens.

How much is a parking ticket and where can I buy one?

It’s best to buy your parking ticket online (until 11:00 on the festival day). Enough parking tickets are available on-site at the parking area. A parking ticket costs €15,- ex. ticket fee when bought online. At the cash register in front of the parking site parking tickets can be bought for €18,-. 

PLEASE NOTE: It’s only possible to pay with PIN.
 

How does it work if I’ve bought a bus ticket online?

In case you’ve bought a bus ticket online, you can show this on the bus, you can use a printed ticket or your mobile. After your ticket is scanned and valid you will receive a hardcopy ticket for the bus. You can use this ticket to enter the bus.

Can I buy a parking ticket at the parking site?

Yes, you can always buy a parking ticket at the parking site. Parking tickets can be bought at the cash register in front of the parking site for €18,-. We advise you to buy a ticket online in advance to accommodate a fast flow. This is even cheaper as well. 

PLEASE NOTE: it’s only possible to pay with PIN.

Are there any charging stations at the parking area?

Unfortunately, it is not possible to charge electric vehicles at our parking area.

I will be dropped off and/or picked up by someone, is this possible?

Yes, during Soenda festival you can be dropped off and picked up by means of Kiss & Ride.

At which location can my driver drop me off?

Let the driver use ‘Bastionweg, Utrecht’ as a navigation address if you’re being dropped off by Kiss & Ride. After seeing the first sign follow the signs with ‘Kiss & Ride’ and follow the instructions of the traffic wardens.

Where can my driver pick me up?

Let the driver use ‘Bastionweg, Utrecht’ as a navigation address if you’re being picked up by Kiss & Ride. Also, let the driver know that he/she has to follow the signs with ‘Kiss & Ride’. Walk towards the Kiss & Ride and wait here for your driver.

Is it free of charge to be dropped off and picked up?

Yes, your driver isn’t charged to drop you off or pick you up at the festival.

I want to use Uber, is this possible?

Yes, during Soenda festival Uber taxis can drop you off and pick you up later on.

Where can the Uber taxi drop me off?

Let the Uber driver use ‘Bastionweg, Utrecht’ as a navigation address if you’re traveling by Uber. After seeing the first sign follow the signs with ‘Taxi’ or ‘Kiss & Ride’ and follow the instructions of the traffic wardens. Only Uber taxis with a blue sign can use the taxi exit, Uber taxis without a blue sign can drop you off at the Kiss & Ride.

Where can the Uber taxi pick me up?

Let the Uber driver use ‘Bastionweg, Utrecht’ as a navigation address if you want to travel home by Uber. Also, let the Uber driver know that he/she has to follow the signs with ‘Kiss & Ride’. Walk towards the Kiss & Ride and wait here for your Uber. This is because ordered transportation services aren’t allowed to wait at the taxi stand.  

Is the taxi stand free of charge?

Yes, taxis aren’t charged to drop you off or pick you up at the festival.

Wat is Soenda festival?
Soenda festival is een elektronisch georiënteerd muziekfestival met een lokale, regionale, landelijke en internationale aantrekkingskracht, waar jaarlijks circa 21.000 bezoekers van 18+ op afkomen. In 2009 vond, op SOIA (Strand Oog in AL) de eerste editie van het Soenda festival plaatst. Sinds 2011 wordt het festival georganiseerd op de huidige locatie in de Ruigenhoekse polder. De komende editie betreft de 13e editie van het festival.

Bezoekers komen voor de optredens van nationale en internationale artiesten. Er is op Soenda festival ruimte voor zowel talentvolle, jonge artiesten als voor de gevestigde internationale namen. Naast de diverse optredens wordt er ook ruimte geboden aan foodtrucks met lekker eten, zijn er installaties van kunstenaars en architecten te bewonderen en zijn er spectaculaire decors en lichtshows te zien.

Waar vindt Soenda festival plaats?
Soenda festival vindt plaats in de Ruigenhoekse polder, dat onderdeel uitmaakt van het Noorderpark aan de noordkant van Utrecht. Het terrein heeft als bestemming recreatie waar ook evenementen onder vallen. Via onderstaande link is een plattegrond te openen waarop is weergegeven welke delen van het terrein, i.v.m. het festival, wanneer in gebruik en/of afgesloten zijn. Open plattegrond

Wanneer vindt Soenda festival plaats?
Soenda Festival vindt plaats op zaterdag 20 mei 2023. Het festival start om 12.00 uur en is om 23.00 uur afgelopen.

Wanneer vindt de op- en afbouw van Soenda festival plaats?
De op- en afbouw van het festival vindt plaats in de periode van maandag 8 mei t/m vrijdag 26 mei. In de periode na 26 mei kan het zijn dat er nog herstelwerkzaamheden worden uitgevoerd aan het terrein. Zie onderstaand de belangrijkste data op een rij:

• Van maandag 8 mei t/m donderdag 11 mei wordt de opbouw van het festival opgestart. Gedurende deze dagen wordt de infrastructuur opgebouwd. Dit bestaan o.a. uit het leggen van rijplaten  en pontons en het bouwen van bruggen en enkele tenten. Gedurende deze periode worden mogelijk kleine delen van het terrein, voor uw en onze veiligheid, tijdelijk afgesloten. U kunt in deze periode wel te allen tijde, eventueel te voet, passeren.

• Van vrijdag 12 mei t/m dinsdag 23 mei is het volledige festivalterrein afgesloten. We vragen u dan ook om het festivalterrein, ook wanneer er voor de werkzaamheden tijdelijk even een doorgang naar het terrein open staat, niet te betreden. Wij sluiten het terrein af voor uw en onze veiligheid. (Zie het rood gearceerde gedeelte op de plattegrond.)

• Op zaterdag 20 mei, wanneer het Soenda festival plaatsvindt, zijn ook een aantal gebieden om het festival heen beperkt toegankelijk. Het gaat dan o.a. om de parkeerplaatsen aan de oostkant van het terrein en het pad aan de zuidkant van het terrein. (Zie het blauw gearceerde gedeelte op de plattegrond.)

 
• Van woensdag 24 mei t/m vrijdag 26 mei wordt de infrastructuur weer afgebouwd. Gedurende deze periode worden mogelijk kleine delen van het terrein, voor uw en onze veiligheid, tijdelijk afgesloten. U kunt in deze periode wel te allen tijde, eventueel te voet, passeren.

• Na 26 mei, wanneer alles is opgeruimd kan het zijn dat er kleine zaken hersteld moeten worden aan het terrein. Het gaat dan bijvoorbeeld om het terugplaatsen van voorzieningen en het inzaaien van bepaalde delen.

Wie organiseert Soenda festival?
Soenda Festival wordt georganiseerd door Soenda BV, dat onderdeel is van Elevation Events. De Utrechtse organisatie is in 2009 opgericht. De organisatie houdt zich bezig met het ontwikkelen en organiseren van festivals: van concept tot aan de realisatie hiervan. De zelf-producerende organisatie levert met creatieve en vernieuwende concepten een bijdrage aan een aansprekende festivalagenda voor jongvolwassenen in Utrecht en omstreken.  

Hoe komen bezoekers naar Soenda festival?
Bezoekers komen op verschillende manieren naar het festival. Via de website en sociale media worden bezoekers geadviseerd en gestimuleerd om met de fiets of het OV naar het festival te komen. Een groot deel van de bezoekers komt uit de directe omgeving, hier is een aparte fietsenstalling voor ingericht aan de Gageldijk. Vanaf Station Overvecht rijden er pendelbussen van en naar de het festival.

Kan ik gedurende de periode dat het Soenda festival en de op- en afbouw daarvan plaatsvindt gewoon gebruik maken van de Ruigenhoekse polder?
Ja, zowel tijdens de op- en afbouw als gedurende het Soenda festival, blijft een deel van de Ruigenhoekse polder beschikbaar voor fietsers en wandelaars. Welke gebieden dit precies zijn staat hieronder toegelicht en wordt weergegeven op de plattegrond die via de volgende link te openen is: Open plattegrond

• In de perioden van maandag 8 mei t/m donderdag 11 mei en in de perioden van woensdag 24 mei t/m vrijdag 26 mei, kan het zijn dat, voor uw en onze veiligheid, af en toe kleine delen van het park worden afgesloten. U kunt in die periode wel ten alle tijden passeren. Het hele park is dus nog beschikbaar.

• Van vrijdag 12 mei t/m dinsdag 23 mei is een deel van de Ruigenhoekse polder volledig afgesloten. (Zie het rood gearceerde gedeelte op de plattegrond.) Ook enkele fietspaden die de Ruigenhoekse polder doorkruizen zijn in die periode niet beschikbaar. Voor deze afsluitingen wordt een omleiding ingesteld. Voor uw en onze veiligheid vragen we u deze omleidingsroutes te volgen en het afgesloten deel niet te betreden. (Zie de omleidingsroute op de plattegrond)

• Op zaterdag 20 mei, wanneer het Soenda festival plaatsvindt, zijn ook een aantal gebieden zoals de parkeerplaatsen aan de oostkant van het terrein en het pad aan de zuidkant van het festivalterrein minder goed bereikbaar. (Zie het blauwe gearceerde gedeelte op de plattegrond.)

 
Zijn er afsluitingen gedurende de periode dat het Soenda festival en de op- en afbouw daarvan plaatsvindt?
Ja, om de op- en afbouw veilig te laten verlopen zijn er gedurende deze periode een aantal afsluitingen van toepassing. Dit betreft enkel afsluitingen in de Ruigenhoekse polder zelf. Zie voor deze afsluitingen de antwoorden onder de vraag: Kan ik gedurende de periode dat het Soenda festival en de op- en afbouw daarvan plaatsvindt gewoon gebruik maken van de Ruigenhoekse polder?

Om de bezoekersstromen op de showdag, de dag dat het Soenda festival plaatsvindt, veilig te laten verlopen zijn er een aantal verkeersmaatregelen genomen. Deze verkeersmaatregelen staan hieronder toegelicht en worden weergegeven op de plattegrond die via de volgende link te openen is: Open plattegrond

• Op zaterdag 20 mei zal van 10.00 – 01.00 uur de Bastionweg vanaf de Voordorpsedijk richting de afrit N230 afgesloten zijn. Rijden vanaf de afrit N230 richting de Voordorpsedijk is wel mogelijk (zie rode lijn op de bijgevoegde kaart).

• Op zaterdag 20 mei zal van 10.00 – 01.00 uur de Sint Anthoniedijk, Kanonsdijk, Ruigenhoeksedijk en de Groenedijk alleen toegankelijk zijn voor bestemmingsverkeer (zie paarse lijn op de bijgevoegde kaart).

• Op zaterdag 20 mei zal van 22.00 – 01.00 uur de Bastionweg vanaf de afrit N230 richting de Koning Wilhelminaweg, de Koningin Wilhelminaweg van de Bastionweg tot de Groenekanseweg en de Gageldijk vanaf de Bastionweg tot aan de Sint Anthoniedijk in beide richtingen afgesloten zijn (zie gele lijn op de bijgevoegde kaart).

• Op zaterdag 20 mei van 10.00 – 01.00 uur kunnen bezoekers die van de Koningin Wilhelminalaan richting het Soenda festival fietsen of andersom, geen gebruik maken van de Gageldijk tussen de Koningin Wilhelminalaan en het Robert Kochplein. Fietsers kunnen omfietsen via het fietspad ten oosten van de Bastionweg en het Robert Kochplein om de fietsenstalling te bereiken. (zie groene lijn op de bijgevoegde kaart).

Is mijn woning en of bedrijf, ondanks de afsluitingen wel te bereiken tijdens Soenda festival?
Ja, alle woningen en bedrijven blijven ten alle tijden bereikbaar. Alle woningen en bedrijven die binnen de afgesloten gebieden liggen hebben van ons een brief ontvangen. Op vertoon van deze brief (hardcopy of digitaal) of een poststuk krijgt u direct doorgang bij de verkeersposten. Ook eventueel bezoek kunt u de brief digitaal doorsturen, zodat ook zij snel doorgang krijgen bij de verkeersposten. Mocht dit voor u niet mogelijk zijn, neem dan contact met ons op.

Vanwege de extra drukte tijdens de uitstroom van het festival willen we bestemmingsverkeer voor de Koningin Wilhelminaweg vragen om zo min mogelijk tussen 22.30 en 00.00 te reizen. Indien u toch wilt reizen vragen wij u om aan de kant van de Groenekanseweg weg of aan te rijden.

Wordt het OV omgeleid gedurende de afsluitingen rondom Soenda festival?
Nee, het OV blijft regulier rijden, ook tijdens de afsluitingen. OV verkeer krijgt ten alle tijden doorgang bij de verkeersposten.

 
Zijn bedrijven rondom de Ruigenhoekse polder zoals de Forelvijfver, Pancake in the Park, Chi Chi, tankstation Iesberts, tuincentrum Steck, camping tussen Hemel en Aarde en molen Geesina op de dag van het festival gewoon geopend?
Ja, bijna alle bedrijven rondom de Ruigenhoekse polder zijn geopend zoals ze dat regulier op een zaterdag ook zouden zijn. Al deze bedrijven blijven ook regulier bereikbaar. Check voor de actuele openingstijden de websites van de verschillende bedrijven.

Op welke dagen/tijden mag er geluid worden geproduceerd?
Op de dag van het festival (zaterdag 20 mei) mag er tijdens (12.00 - 23.00 uur) en een uur voorafgaand aan het festival geluid worden geproduceerd. Op de dag voorafgaand aan het festival (vrijdag 19 mei) mag er tussen 16.00 en 20.00 uur geluid worden geproduceerd ten behoeve van de soundcheck. Tijdens de soundcheck worden de diverse stages gefaseerd gecontroleerd. Op één moment worden alle stages tegelijkertijd gecontroleerd om de meetapparatuur goed in te kunnen regelen.

Worden er metingen en controles op het gebied van geluid verricht?
De afspraken m.b.t. geluidsnormen zijn vastgesteld door gemeente de Bilt. Een gespecialiseerd bureau plaatst in opdracht van de organisatie in de omgeving van de festivallocatie diverse meetpunten. Daarnaast is de organisatie in staat op andere locaties metingen uit te voeren. Deze apparatuur kan op afstand worden uitgelezen. Ook zijn er meetpunten op de podia geïnstalleerd, zodat, indien nodig, geluid nauwkeurig kan worden bijgestuurd. Naast deze eigen metingen op initiatief van de organisatie, controleert de omgevingsdienst regio Utrecht in opdracht van de gemeente het geluid.

Wat doet de organisatie aan het beperken van de geluidsoverlast?
Voorafgaand aan het festival wordt in opdracht van de organisatie door een geluidsingenieur een geluidsplan opgesteld. Dit wordt gedaan zodat er in het voortraject al gekeken kan worden waar mogelijke geluidsoverlast zou kunnen ontstaan en hoe dit beperkt kan worden. Zo wordt het geluid bijvoorbeeld gericht op de locaties waar de minste mensen wonen en wordt er gewerkt met geavanceerde geluidssystemen waarbij het geluid aan de achterkant van de speakers wordt uitgedoofd. Door deze maatregelen wordt het geluid vooral op de bezoekers gericht en wordt het geluid in de gebieden daarbuiten zo veel mogelijk beperkt.

Ik heb toch last van geluidsoverlast kan dit?
Er wordt op Soenda festival veel aandacht besteed aan het waar mogelijk beperken van de geluidsoverlast. Maar helaas zijn er veel externe factoren die invloed hebben op het geluid. Voornamelijk het weer is een factor waar wij als organisatie geen grip op hebben maar die van grote invloed kan zijn. Door een draaiende wind kunt u bijvoorbeeld, wanneer u eerder op de dag geen overlast hebt ervaren, deze later op de dag wel ervaren. Daarnaast kan het afkoelen van de lucht na een warme dag ervoor zorgen dat geluid verder draagt. Maar ook een hoge luchtvochtigheid zorgt ervoor dat geluid makkelijker gedragen wordt waardoor het geluid op een grotere afstand van het terrein hoorbaar kan zijn.

Klachten?
Als organisatie besteden wij veel aandacht aan het beperken van geluidsoverlast. Echter kunnen wij niet altijd voorkomen dat u overlast ondervindt. Houd er rekening mee dat het geluidsniveau gedurende de dag wordt opgebouwd. Indien u contact wilt opnemen, kan dat via 030-2433717 of mail naar info@elevation-events.com.

 
Wordt het afval dat wordt veroorzaakt door het festival opgeruimd? 
Ja, de organisatie heeft richting het recreatieschap (eigenaar van het terrein) de verplichting het terrein zo achter te laten zoals het is aangetroffen. De organisatie huurt een schoonmaakbedrijf in dat is gespecialiseerd in het reinigen van festivalterreinen. Zowel tijdens als na afloop van het festival zorgt het bedrijf er voor dat het terrein wordt schoongemaakt. De schoonmaakdienst draagt er daarnaast ook zorg voor dat zwerfafval langs de toe- en afvoerwegen van en naar het terrein worden schoongemaakt.

Wordt er rekening gehouden met de natuur en flora- en faunawet?
Ja, er wordt rekening gehouden met de flora- en faunawetgeving. Een festival mag niet zorgen voor een overtreding van deze wet. Daarom werkt de organisatie samen met een bureau dat gespecialiseerd is op het gebied van flora en fauna. In samenwerking met ecologen (professionals op het gebied van natuur) wordt het terrein verkend en onderzocht en wordt bekeken waar mogelijk gevoelige natuurspots aanwezig zijn. Hierdoor weet de organisatie welke delen moeten worden ontzien en met welke maatregelen verstoring kunnen worden voorkomen. Zo kunnen bijvoorbeeld looproutes worden aangepast of locaties met broedende vogels worden afgeschermd.

Wordt er vuurwerk afgestoken?
Nee, aan het einde van het festival wordt er geen vuurwerk afgestoken.

Doet Soenda festival iets aan duurzaamheid?
Ja, Soenda festival en de organisatie achter Soenda festival zetten hoog in op verduurzaming van de festivalwereld en uiteindelijk een beter, schoner en socialere wereld. Daarnaast hebben we “het Local Legacy programma” in het leven geroepen om door middel van dit fonds geld op te halen bij o.a. onze gastenlijstbezoekers. Met dat geld hebben we de afgelopen jaren geïnvesteerd in duurzame projecten. Zo is er afgelopen jaar in de Ruigenhoekse polder ruim 500m2 bijenlint geplant om zodoende de bijen een betere leefomgeving te geven. Voor meer informatie over ons duurzaamheidsbeleid, investeringen en behaalde doelen verwijzen wij jullie graag door naar de duurzaamheidspagina op deze website. LINK

Wat wordt er gedaan op het gebied van veiligheid?
De organisatie heeft een eigen veiligheidsorganisatie die bestaat uit:
• Specialisten op het gebied van crowdmanagement en crowdcontrol
• Medisch zorgverleners
• Mobiliteitsexperts
• Beveiligers
• Reddingsbrigade
• Brandveiligheidsadviseur

In samenwerking met de externe partijen gemeente de Bilt, gemeente Utrecht, Recreatieschap Midden Nederland, politie, GHOR, brandweer en de veiligheidsregio Utrecht wordt de veiligheid van het festival gewaarborgd. De interne veiligheidsorganisatie en externe partijen stellen gezamenlijk een veiligheidsplan op.

Waar kan ik terecht met mijn vragen?
De organisatie is per email bereikbaar via info@elevation-events.com en telefonisch via 030-2433717. Ook tijdens het festival kunt u de organisatie bereiken op dit nummer.

Please, click on the buttons below.

House rules

Privacy statement

General conditions

Do you want to report about Soenda Festival?

Please email us at marketing@elevation-events.com  and tell us more about the platform you work for, your reach, and the coverage you’re planning to give Soenda Festival. In the week prior to the festival, we will make a press selection and we’ll let you know if you made it through the final selection. Submitting an application does not automatically mean that we grant you a press pass.

For questions or suggestions, please contact Soenda either before or after the event through the phone number or e-mail address below:

Soenda BV
Leidseweg 125
3533 HC Utrecht
030 243 37 17
info@elevation-events.com