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Transportation

Transportation

Use Google Maps to plan your route.

Location: The Fabrique 

Address: Westkanaaldijk 7 (Utrecht, NL)

Shuttlebuses to Soenda indoor will depart from Utrecht Central Station (at the side of the Beatrix Theatre). The first shuttlebus will depart at 12:30 PM. Buses will be available all day long. You can purchase a busticket for €8,-. Buy your bus tickets.

 

FAQ

Lost & Found

Lost something?

The Soenda festival is over, you had a great time but you lost one of your personal belongings? No worries!

Send an e-mail to office@elevation-events.com and check out if your belongings have been found. 

 

Ticket sales

Where do I buy a ticket?

You can purchase your ticket online (at the event website, the organizer’s website, Facebook or through Paylogic). Tickets are also sold at all Primera stores in the Netherlands.

How do I find out when tickets go on sale?

Once the event date has been announced, the date at which ticket sales start will also be made public. This information can then be found on Facebook or on the event website.

Can my ticket be scanned from a mobile phone?

Yes, this is possible. Please make sure to have your ticket open and ready when waiting in line for the event. Due to the presence of a large amount of mobile phones, the cellular network isn’t always stable at the entrance of an event. This can make it hard to download your ticket on the spot.

Can I buy a ticket at the door?

No, there are no doorsales.

What’s the minimum age requirement for your events?

For all our events the minimum age is 18. People under 18 aren’t allowed in. There are no exceptions – such as the supervision of an adult – to this rule.

Do I have to bring my ID to an event?

Yes, as visitor you have to be able to identify yourself at any time. You can be denied access to the event if you don’t have your ID with you.

Transport

Can I park my car at the event location?

That depends on the location. Please see the “Info” section on the website of the event you’re visiting for specific details on parking.

Is transport from and to the event location available?

This also depends on the location. Please see the “Transport” section on the website of the event you’re visiting. If event shuttle busses are available, this will be announced both there and on Facebook.

Money and event tokens

Is it possible to withdraw cash money from an ATM-machine at the event?

No, at neither indoor editions nor festivals. There are no ATM-machines present at events.

Can I pay for tokens with a (credit)card at the event?

Yes, this is possible at both indoor editions and festivals. It’s not possible to withdraw extra money.

Lockers

Are lockers available at the event?

Yes, at both indoor editions and festivals.

Medicine

Is it possible for me to take my medicine with me onto the event grounds?

Yes, medicine is allowed in, as long as it’s stored in its original packaging. You also have to bring your doctor’s prescription with you. All medicine brought in will be checked by medical personnel at the entrance.

 

Food and drinks

Can I bring my own food and/or drinks to the event?

No, it’s not allowed to bring food and/or drinks with you at either indoor editions or festivals.

Can food be purchased at the event?

Yes, at both indoor editions and festivals a wide selection of food can be bought.

Policy

Please see the house rules for the event’s door policy.

Music

Where can I download DJ-sets played at the event?

If a set has been cleared for release by an artist, it will be downloadable through our Soundcloud page. Each event has its own Soundcloud page.

When is the line-up for an event announced?

This differs per event and is made public through our website and Facebook page.

Cigarettes

Can I buy cigarettes at the event?

This differs per event.

Is smoking allowed at the event?

At festivals smoking is allowed, but only outside of the tents. At indoor editions smoking is only allowed in designated areas.

Lockers

Lockers

During Soenda Indoor there will be lockers available to put away your personal belongings. 

Your hearing

Wear earplugs

Enjoying music at Soenda is great, so long as it does not damage your hearing. If you don’t own a set of earplugs, you can get one for just two tokens at any bar. These are high-quality plugs made by Pluggerz that you can wear more than once.

Where do you stand?

Enjoy the music as safe as possible: check which spot in the room gives you the best hearing experience but isn’t too close to the speakers. Keeping a distance from them is important: too near may damage your hearing.

Give your ears some rest

Find a quiet place every once in a while to give your ears a short “break”.

Check out 'I love my ears'

Check out ilovemyears.nl/ for more information about your hearing.

Age

Age

The minimum age for Soenda is 18 years.

This will be checked at the door and, in case of doubt, ID will be asked for. You can be denied access if you don’t have it with you. We kindly ask you to come prepared. 

Contact

Contact

For questions or suggestions, please contact Soenda either before or after the event through the phone number or e-mail address below:

Soenda B.V.
Leidseweg 125
3533 HC Utrecht
030 243 37 17
info@elevation-events.com

Terms & conditions

Terms

The terms & conditions of Elevation Events are also used for Soenda Events.

Click here for the terms of Soenda (Dutch only)

Conditions

The conditions of Elevation Events are also used for Soenda Events.


Click here for the conditions of Soenda (Dutch only)
 

Privacy Statement

The privacy statement of Elevation Events are also used for Soenda Events.


Click here for the privacy statement of Soenda (Dutch only)